Holland America Reviews

The ship was showing its age and not up to our usual standards. Service was slow and food mediocre. The itinerary was excellent and that is why we booked it.

It exceeded all expectations. Our grandchildren’s first cruise, they also loved the cruise. Thank you Holland America

A great vacation which we were blessed to undertake. I can't say enough about the hard workers who tended to our every need on board and with a? and welcome greetings to boot. The cruise excursions were hard for me and I chose the easiest I could find but all things considered I would allow myself some down time between excursions should I ever book a cruise of this duration again. One needs to consider the heat, the crowds and walking conditions not always apparent on levels of capability listed. Food was more than ample and delicious offerings and I can't really complain about entertainment because I was exhaused by days end. I especially appreciated Catholic mass offered because that matters to me! Thanks to Matt at Avoya as well for all his efforts. For those who aren't able to do a comprehensive pilgrimage to the Holy Land, these 2 days (as short as the timing went) gave me a glimpse into many of tbe sacred places and enjoyed the Antiquities of Greece.

Holland America did a great job with this cruise. Disappointed in our over night flight to Copenhagen. Economy plus was not ordered for our flight.

Our travel agent Belinda Wallner was great as always! She set us up with transportation and hotel before and after our cruise which was perfect. Our Holland America - Niuew Statendam ship was nice overall but we did have some issues. Their Wi-Fi is very bad and that was something that my husband needed to be able to work on the cruise. We had upgraded to premium and also complained but it didn’t help. That put a damper on our trip because my husband was stressed out a lot being unable to do his job. Some food service wasn’t the greatest but not horrible. Enjoyed the excursions for the most part. I had to use their medical center and they were great! They did lab work and gave me medicine which helped me to feel better and not ruin my vacation!

Loved Alaska and the cruise . Couldn’t have asked for a better room . Neptune suite was perfect along with our Stewart’s who were fabulous .

Our second time on the Oosterdam, third trip with Holland, and appreciate them as a cruise line. There were some great ports/excursions (Naples-Pompeii, Kotor, Livorno-Lucca/Pisa, Taormina-Etna), and some "meh" (Cannes, Marsaille). Dubrovnik was overrun with tourists and a huge cruise ship docked very close to the main gate. But an interesting town to visit, NOT during tourist season. We are very comfortable on the ship, well taken care of by very competent, attentive crew. Food is generally good. We prefer the dining room for dinner, rather than the Lido deck, where the food is always excellent. Entertainment: Enjoyed the dancers, less so the four singing guys, who all sounded alike. We bought the "full package," so probably drank too much (nobody needs 15 drinks a day! Wish there was a "half-package" with fewer drinks.) Overall, we enjoyed the cruise (weather and seas were great), and will sail with Holland again.

What a wonderful experience. Only downside was the Hamburg tour. We went past a lot of great shopping areas that carried what the tour said we would find only to stop somewhere where there were only a couple of shops. Also,the nobility and working farm was nothing like the tour said. Even our tour guide was shocked stating the farm had not been a working farm for two+ years. Nothing hardly was seen about nobility. Now, the VASA was amazing as was Berlin, Denmark Copenhagen. All wonderful. Love Holland America

It was great. Didnt get to see icebergs from airplane which was disappointing

We had a wonderful time on our 30 day cruise around the British Isles. We missed going into the port of Guernsey due to stormy weather conditions. Our cabin was spacious with a huge veranda. We ate at all restaurants: the dining room , the Lido, the Dive-In, the Canaletto, and the Pinnacle, and we used room service a few times. All the food was delicious. All the crew were friendly, knowledgeable and helpful.

Our cruise to Barcelona, France, Italy, Montenegro, Greece, and Croatia was on my bucket list. I would return again and highly recommend.

Beautiful country. Glad we went.

Our trip exceeded our expectation!

We were happy with our cruise on Holland America. It was the first time that we went on a Holland America cruise and we felt is was brilliant. Our impessions of are cruise are as follows: The good-nice ship and cabin; great intertainment; good food; generally good service; tenders are nice and tender boarding equipment is great. The bad-lack of service personal; disappointing menu; inability to find a table to sit at during meal time; boarding procedure was difficult

The ship and cabin was nice. The steward and all employees were great. The food was acceptable at best. No significant menu changes from day to day, no midnight buffet and no chocolate bar, ice carvings or frills that cruising has been known for.

We had the most amazing time. Our cabin was comfortable and wonderful, service people were friendly and so helpful. Excursions were great, so much beauty with nature all around.

Roberta was an excellent Avoya travel advisor. She helped us book our vacation. Ship was nice. I like the size. We had excellent weather except for one day. Food was tasty and pretty. The ship was packed, and crew seemed extremely busy. (Our only other HAL cruise was last March to Panama, where tourists had to prove they were vaccinated.) Unfortunately, my husband caught Covid a couple days before our trip ended in Boston last week, but the medical center workers, guest services, and room service people handled everything very well. They were all very kind. Unfortunately, we were in a small inside cabin, and I caught it after we got home.

We enjoyed our trip very much. The service was satisfactory. One of the highlights was a dinner at the Tamarind restaurant; the food was fabulous, we recommend it highly. Dinners at the Main Dining room ware also very good. We were seated at Table 27 and our two waiters were very accommodating, outgoing, friendly and courteous. A nice, surprising touch was the warm pea soup served on forward deck 5 when we cruised Glacier Bay National Park. Outings were well organized, sights impressive, and the performance by the "Step One Dance Company" was absolutely outstanding. The sunny and temperate weather was, of course, an extra bonus. All ind all, it was a great week.