Holland America Reviews

This was our first time with Holland America and we were disappointed that there was not enough music and entertainment in the many bars available. Median age of cruisers could be the reason but still affected our trip.

we love HAL and always choose them for a cruise

I have traveled with HAL multiple times and will continue to do so. I did not like the excessive charges for internet access. The company otherwise is one I like and respect.

HAL was excellent! I would easily go with them again. Even though our trip required some port changes the Captain and Crew were so great - I will go with them again!

WE HAD A GREAT CRUISE,THE SHIPS CREW WAS OUTSTANDING,ONE OF THE BEST OF OUR CRUISES.

We like Holland America. Their service, food and amenities meet our every need. We really appreciate that they always carry a priest on board so we never have to worry about missing mass.

Very good but ,for safety reasons, there had to alter itinery.

Dining service was dreadful, in both the dining room and buffet. Food ranked from very good, to dreadful.

We are Oceania fans and Holland America cannot compare.

Barbara was always "on time" with meeting our every need.

We had a great week on the Westerdam. The entertainment and the dining were exceptional. The crew were all very polite and helpful. Except for being on opposite ends of the ship from the dining area it couldn't have been a more enjoyable trip.

Everything was spotless and all the staff of the cruise line were very nice and always cheerful

Organized and efficient

awesome service, cleanliness

I was so impressed with the quality of every detail, and the great service.I have recommended Ilene, and the cruise we took to several other people.I would ALWAYS plan any other cruise through you.Thanks!

Rooms were comfortable, staff very friendly and food very good.

We booked it ourselves through email and telephone with Yuko. Everything went very smoothly and exceeded our expectations.

Holland was not all that we expected. We have never cruised with them before and envisioned a higher standard. The shows were not up to par. and the food was so so. The disembarking was a nighmare! very unorganized and a big mess. The staff was rude too when we were barely able to make our shuttle to the airport. The ship was clean and the excursions were wonderfull! the port was awesome and the location of the ship was great in Hamilton!