Holland America - Eurodam Reviews

The ship and cabin was nice. The steward and all employees were great. The food was acceptable at best. No significant menu changes from day to day, no midnight buffet and no chocolate bar, ice carvings or frills that cruising has been known for.

We enjoyed our trip very much. The service was satisfactory. One of the highlights was a dinner at the Tamarind restaurant; the food was fabulous, we recommend it highly. Dinners at the Main Dining room ware also very good. We were seated at Table 27 and our two waiters were very accommodating, outgoing, friendly and courteous. A nice, surprising touch was the warm pea soup served on forward deck 5 when we cruised Glacier Bay National Park. Outings were well organized, sights impressive, and the performance by the "Step One Dance Company" was absolutely outstanding. The sunny and temperate weather was, of course, an extra bonus. All ind all, it was a great week.

I liked the ports, HhAL is a good ship for the older and quieter people.

It was a very interesting and valuable experience. truly enjoyed it

We took this cruise to the Panama Canal which was our first in 3 years due to Covid. Although we have been on the Eurodam before we were somewhat disappointed in this cruise. We don't think that the cruise had enough staff and it showed in the bars and restaurants. We would go to dinner in the Dining Room at 5:15 and not leave till after 8:00. Usually there is a waiter and an assistant but although we saw many assistant most of the time our waiter was doing it all. The ship was packed and it was very difficult to get into any of the bars or shows especially the shows for the Comedian. We had to get there 1 hour and a half in order to get a seat. The ports were great especially Costa Rica and we enjoyed our journey through the Canal. Unfortunately our room, our friends room next to us and the hall had a horrible smell that would come and go but one night it was so bad that I woke up during the middle of the night with a headache and feeling like I needed to vomit. We ended up having to leave our Balcony door open in order to get fresh air in the room. Since the smell came and went when we had someone from Customer Service come up they could not smell it and told us to call back when we smelled it. Fortunately someone from the maintenance department did come and check it out and for the remainder of the cruise it was tolerable. We also had a noise in the wall that sounded like something was loose and was hitting the wall. This noise only happened when we were at sea and moving. Although we enjoyed the buffets variety and quality of food they did run out of a lot of things. The dining rooms food was not up to the standard it used to be. We did originally book another cruise for next February but due to our experiences we decided to cancel it. We probably will not be taking a Holland America Cruise in the near future.

Excellent

We had a trip aboard the Eurodam through the Panama Canal in Feb 2023. The ship is definitely showing some wear and tear but I believe it's getting some work done very soon. The staff are good and most of the food is good, some being very good and some being okay. The biggest problem we had was the venues were filled to capacity long before the event/show started which meant we sometimes missed what we wanted to see/do or get there an hour early.

This itinerary at this time of year was great. Good ports with nice shore excursions and the marvels of the Panama canal.

Just returned from our 11 night cruise on Holland America Eurodam. Had a great time. Our signature suit was just perfect with a great balcony for viewing the canal. This is a smaller ship geared towards an older crowd. If you’re looking for a relaxing experience this is the ship for you.

The itinerary was great ? We totally enjoyed the Panama Canal and other ports. With that being said only rated 3 star as it was a full ship and the crew was undermanned and definitely over worked. You seen the same workers at 7 AM and at the end of day with only 30 minute breaks. Holland should not sail at full capacity if it does not have the man power. Out of 10 nights was only able to do MDR once as the wait times where over an hour long we even tried going at 8 or 8:30 and still a long wait. The menu at lunch was repetitive same every day. We went to specialty restaurants thank heavens for on board credits or did pizza. The crew was amazing and very friendly and accommodating despite the under staffing. We canceled a 51 day cruise as we can not take a chance on the same thing happening on this cruise. We like Holland but we are taking a break till the service is back to where it should be for a high end cruise ship.

Food, side trips, ambiance met all expectations. We missed the grandeur of broadway quality entertainment that cruising provided up to several years ago.

I really did not care for this cruise. Food was not up to par. Too many spicy stuff and sauce. Entertainment was not very good . Couple of shows , dueling piano which was very good. Not much variety. Cruise alot but Holland American just is not one I would do again.

itinerary changed, miss the one port we had not seen before. Panama Canal was a disappointment. Entertainment was 2nd rate at best. Staff however, were wonderful, polite ,helpful, kind & very personable. They made the 10 days bearable. Food at main dining room nothing like on past cruises!

The staff, the crew, the food! OMG- great! Can't wait to cruise again.

Started in San Diego with stops to Mexico, Guatemala, Nicaragua and Costa Rica. Entered the Panama Canal from the Atlantic Ocean and exited to the Caribbean Sea.

Never ending something to do. Medical department needs to be retrained in customer advocacy

First what I liked about the cruise. . The food was the best I have had on any of the cruises I have Taken. It was so good that we didn't dine at the specialty Venues. . The staff was attentive, friendly, and efficient. . The reservation process through Avoya was great. . The excursions appealed to all different ability and interest levels. In Juneau the "Mendenhall Glacier and salmon bake" tour was great with the salmon bake being a highlight for the delicious and unique flavor of the salmon and the chowder. What i found less appealing: . Charge for everything including non alchoholic drinks for meals. . Almost no entertainment in the main theater. . There were times during the day when no food is available except through room service. . Obsession with promoting art sales and gambling. . The ship is a little shop warn with corrosion eating through balcony railings, chipped fiberglass in cabin bathroom, extreme engine vibration at times, dirty windows with paint on them and dated decor. I think some of these things may be related to the low cost of the cruise. The prices were a real bargain with some cabins going for less than $500. This cruise was not up the standards of other cruise lines I have traveled with.

Holland America and the crew of the Eurodam were fabulous. We were able to quickly get up to speed on the ins ands outs of cruising. The programs, services and dining onboard were outstanding. The scenery, wildlife, culture and shopping in Alaska were incredible. We can't wait to cruise again, but for longer!

Our first cruise on any ship - we were happy with the ship itself and the service was great! We had nice weather for September in Alaska!

We had a wonderful time. We enjoyed all the ports. The staff on the ship were very gracious and did a great job! We enjoyed the food.