Holland America - Nieuw Statendam Reviews

great trip great scenery good times

Fantastic

Holland America did a great job with this cruise. Disappointed in our over night flight to Copenhagen. Economy plus was not ordered for our flight.

Our travel agent Belinda Wallner was great as always! She set us up with transportation and hotel before and after our cruise which was perfect. Our Holland America - Niuew Statendam ship was nice overall but we did have some issues. Their Wi-Fi is very bad and that was something that my husband needed to be able to work on the cruise. We had upgraded to premium and also complained but it didn’t help. That put a damper on our trip because my husband was stressed out a lot being unable to do his job. Some food service wasn’t the greatest but not horrible. Enjoyed the excursions for the most part. I had to use their medical center and they were great! They did lab work and gave me medicine which helped me to feel better and not ruin my vacation!

Beautiful country. Glad we went.

We were happy with our cruise on Holland America. It was the first time that we went on a Holland America cruise and we felt is was brilliant. Our impessions of are cruise are as follows: The good-nice ship and cabin; great intertainment; good food; generally good service; tenders are nice and tender boarding equipment is great. The bad-lack of service personal; disappointing menu; inability to find a table to sit at during meal time; boarding procedure was difficult

If you have the time, taking a HAL repositioning cruise beats flying across the pond. Chamber music recitals on the Lincoln Center stage, unique to HAL afaik, make all the difference for us.

Thoroughly enjoyed our cruise! Original concerns re being on the Atlantic and wave swells, dissipated quickly as the size of the ship is perfect for this type of crossing. The itinerary offered a very good balance of 6 days at sea where you can relax and enjoy the amenities and great service on this lovely ship, followed by 6 port calls that were all worthwhile and beautiful. I I would recommend this cruise to others to experience! Only proviso is that it may not be as appealing to younger adults or families with children as the majority of passengers are more mature adults.

This is our first post covid cruise on Holland America. We have cruised on Celebrity twice post covid. It appears that Holland America doesn't have the same "happy to see you" crews that they have had in the past like Celebrity. The Lido Market seems to be short staffed in bus staff. A few of the bars on board were short staffed. The ship was wonderful and the itinerary was OK - we didn't care for Grand Turk. Jamie with Avoya always gives us great service and we will continue to use him for all our travel needs. After this cruise, we a

great spring cruise

After years of cruising, the food and the service were the worst I ever had. Had a great stateroom and attendant. The ports were about the same as always, no complaints. Shows were worth going. Casino was smoky, with limited number of popular machines. In 7 days and nights being in there, only had one drink brought to me. I did go to the bar and get several, leaving the machine I was on. No tournaments for cash, only for casino credit. No Mainers special lunch during cruise. On boarding you could go eat in dining room, but they have always had that. Four days before we left injured my knee, called to get assistance boarding, was told they had to know 49 days before boarding. Glad I was able to walk with brace to get on or I guess it would have been no cruise for us. That is another service problem I had. I will not be sailing with Holland for a while. Celebrity has much better service, food, casino, and deals.

I loved everything about it but my wife was sea sick 3 of the 7 days. Next time we'll be better prepared.

Rough water, lousy entertainment, mediocre food, too many people.

The ship is new and in good condition, but it was a bit disappointing to see Holland American sliding down hill in terms of food quality, service, and entertainment. There were a surprising number of upcharges for food and drinks that were included just a year or two ago. The dining room was understaffed and food was served warm instead of hot. With the exception of the next to last dinner, the meats were of mediocre quality. Reserved tables in the dining room were given away on ‘dressy’ night the dining room managers were arrogant and inconsiderate about it. The bars were also understaffed with resultant long waits for service and the signature system was tedious and caused more delays. Entertainment was more in line with Norwegian or Carnival than HAL standards. I got the impression that the line may be in financial distress and struggling to keep an image they can’t afford.

The cutbacks by Holland America on the new Statendam in the Caribbean were extreme. The main dining room menus all had financial add-ons for menu items that had always been on their menus in years past without a surcharge. They had combined positions that have always had two individuals in charge: cruise, Director, and future cruise sign up person. I really couldn’t believe it and I am probably leaving out so many more areas where their cutbacks have caused us to no longer cruise with Holland America.

Holland America does it right! Smooth sailing! We had a great time. Staff was wonderful !

It was a first cruise for us. Loved accommodation; outside cabin with a veranda, loved "open dining" option; meeting different interesting people at ever meal; loved sport activity (pickle ball court). Interesting artistic program in first class theatre. Interesting excursions in ports of call with very good knowledgeable guides. Thank you Avoya Travel, in particular Becky Shehan for professional and quick service.

Nice ship,good service and the BEST food ever!

We had an amazing time on our cruise. Erik Foster was instrumental in helping us to achieve a good price and as always he got answers to all our questions. He has always gone over and above for us. That’s why we love Avoya Travel.