Holland America - Nieuw Statendam Reviews

Awesome to get away!

Showroom entertainment poor since 4 of those nights repeat of our previous cruise

Problems with TV and internet need improvement . Good food and service was fine.

I struggled to find food to eat as i have several food sensitivities and got sick 3 times.

Loved it, reached our expectations, food was enjoyable each and every meal, lido clean, crew, friendly, always willing to help if needed, cabins clean, decks clean and spotless, library I missed, poor selection of books, no complaints at all.

The entire crew was focused like a laser on satisfying customers. They clearly understand that repeat business is essential HAL success.

Ship is clean, fun..staff was great. Food was great . Entertainment was great!

Some amenities were not what was expected, possibly due to Covid protocols.

Yes. The ship, the crew, the ports, the food, the entertainment, the amenities. All exceeded our expectations.

Our recent cruise on the Nieuw Statendam was absolutely perfect.

We enjoyed traveling on the Nieuw Statendam. It was a newer boat and had some nice upgrades from some of their older boats.

Was a great time! Ship & staff top notch! Our travel agent Debra Williams was jus the best everything went so smooth! So much so that we have already booked again!

The cruise was very special! I enjoyed it all HAL employees were terrific BUT: Entrance and exit to and from the start and end of the cruise was not pleasant. The wait times were too long (waited two hours to board the ship, for example!) Not enough busses were hired to bring passengers to the airport. And the lectures were few, comparing it to my trip in 2017 around South America.

They changed the trip without telling. We didn,t go to Tallinn An we didn,t go to Helsinki, that was a big disapointment. I would have like to know that in front.

Fantastic very good service on board,also the staff was Very good. Captain,with his sence of humor. Thankyou for the onboard credit,we do appreciate

Cruise did not disappoint! Food in main dining good! Restaurants-very good-Nami Sushi good, but hard to compete with great onshore Sushi bars. Tad understaffed so sometimes felt a little rushed or needing to repeat an order, but for touring so recently after Covid, Holland American did good job, except for misinformation about vaccination timing pre-boarding. Two in iur group had snafus despite prepping alm according to rules. Cabin stewards did all, but again maybe understaffing-not quite as personable as in past-however cabin clean and room service timely and hot!!!!! All in all, enjoyable trip.

I had thought that passengers and crew would all be required to wear masks that cover their mouths and noses except when they were eating or drinking or in their cabins. Once onboard, we learned that masks were encouraged, but not required. Sometime during our first day aboard, we entered an elevator that was almost completely full to find that my husband and I were the only persons in the NOT socially-distanced crowd that were wearing masks. It was not a surprise when,days later on the cruise, we learned that some passengers and crew had tested positive. We were lucky that the number was not so large that the Spanish government still allowed us to go ashore in all our ports.