Holland America - Westerdam Reviews

I booked all my activities prior to boarding the staff said we never did receive the bookings of our trip. We did not get one booking we wanted. The food on Lido deck for lunch was the same for dinner, that was just wrong. No waters given like prior trips when going on day trips booked thru ship. We did not get one breakfast menu or daily schedule from porter until 7 days of trip!!!!

the service was fantastic from each crew staff,very clean ship,&food was wonderful better than expected

While the staterooms are still the largest and offer the most storage and bathroom space of any competitor, HAL is cutting back on food quality and doing away with some of the features that I’ve come to expect. The Explorers Lounge has been reworked as a small part of the crow’s nest with a few games and very few books; no magazines. Nothing like the full library on previous cruises. They also used to offer delicious baked goods and small sandwiches. On this trip there was a choice of only two dried up baked goods. Food in the main dining room was ok, but most of the meat was tough, and it seemed as if there were fewer choices than before. Service was spotty. Some nights dinner took one hour. Others over two hours, for no discernible reason. Shore excursions were expensive and three of my excursions were cancelled without adequate explanation. The size of the ship and the friendly, helpful staff are the only reasons that I might consider sailing with HAL again.

I only gave 4 stars because 4 1/2 wasn't available. There were some minor issues with the cruise (maitre d gave us a hard time when we got back from a shore excursion and wanted to eat in dining room about 30 minutes late. He hovered over our table to ensure we were out before the late dining began.) Otherwise the cruise met and in some cases exceeded our expectations. Would recommend to anyone

I enjoyed every moment of the trip! Thank you for a wonderful fortnight!

We wanted to see a bit of japan but the typhoon had other ideas. The transpacific crossing was a great trip becaise of the cruiseline and the crew. Food and comfort exceeded our expectations.

First time cruising. Couldn't have been happier!

Weather and scenery spectacular! Ship clean, friendly, efficient. Food wonderful except for pizza. Entertainment good but could use bigger venues for late night if only offering two bars. Possibly add karaoke

I was amazed how everything was so organized to accommodate so many people, and the ship's personnel always had a welcoming smile!!

From Glacier Bay to Denali, we were in awe of this beautiful, expansive country!

lovely....great service and very clean

My first cruise was very nice and provided a easy way to see all the inland passage offers.