MSC Cruises Reviews

Ports of call way better than expected. Dining service exceptional. Food average. Cabin service good. Paying for water and icecream a bother. In general we had a good time.

The ship was beautiful, great itinerary but the food was not good!

This is my 2nd cruise with MSC. My family LOVED it!

Awesome experience.....

I would recommend it if they want something reasonably priced but pretty stripped down (as my wife and I did). There were many opportunities to upgrade and spend tons more money, but we decided against it. The cruise was also most definitely geared toward non-Americans as the English used on the cruise ship and in the daily activity pamphlets was often humourous. Really a fun cruise though if you have more money than we have!

The New Ship MSC Meraviglia is gorgeous.

Reception on the ship was badly managed and poorly administered. one had to wait for at least 20-40 minutes to talk to the person at reception sometimes to get a simple query answered. Also tip is not a matter of right for the cruiseline, rather a contribution from customers for good service. It can not be forced on people through compulsory deduction.

Hard to communicate with the HELP desk.... didn't get the perks that were promised... not exactly what you are promised when purchasing package...but our steward was fantastic!

Bus driver at MSC got lost with no means of communication they send a bus out with no radio and no cell We lost 5 hours of the day Considering we only had a total of 6 days we lost a day We put trust using MSC and they failed risking 80 people out in the middle of the jungle We left messages with MSC management team and it's been over a week and no calls yet Maybe the management team got lost too !!!!

This was an amazing trip! The ports of call were fantastic and the new Meraviglia was unbelievable!! We will be on this ship many more times (when it comes to the USA)

rooms to small, showers to small, no drawer space for clothes. food better on other ship lines. MSC charges for everything even room service.

MSC was not upfront about this cruise. They catered at a large vegan group. No choice in dining times as they took all the early dining. Only one evening show and it was shortened as they had speakers every Erving at 8:00. Service at late dining was terrible Nd food was not good. Only went to the dining room twice due to poor food and service. Have cruised 5 or 6 times prior to this cruise on different lines. MSC definitely did not meet our expectations.

First time doing cruise. It's good.

Sewer smell the whole cruise, especially in the restaurant and pool areas... poor customer service, dirty tablecloth, change of destination port for some unexplained reason, disorganized at ports. long line ups at customer service.

The new MSC Seaside Design was breathtaking, but the Layout was -comparing to Oasis and Allure- not as good. The main reason not being satisfied with the Ship is that charge for our Stateroom as a "Suite" was impudent because it is a normal Balcony Cabin with a little bigger balcony. On top of that we were seated in the Restaurant "Marketplace" beside the Maintenance Desk of the waiters and this Restaurant looked at Dinner Time - even there were table cloths- still like a "Marketplace" with an empty Buffet and we had a hard time to change to one of the more fancy Restaurants.

small bathrooms

The ship is very nice ,the crew was very nice but rooms very small ,bathrooms are for very thing persons closets very small

The ship carried 5000 passengers. It may not be for everyone… That many people. But the entertainment was spectacular