MSC Cruises Reviews

Good facilities; good food and well organized

food was not good, but service was good. We bought oceanview cabin, when we got there, was not a oceanview cabin, so we had to pay 200 Euro to upgrade to oceanview (has a window) cabin.

Time I enter on the ship until arriving back at the port was worry free.

definitely deteriorated compared to previous cruises

MSC was an Italian Cruise line which catered to Italians and Europeans. I didn't feel they were friendly or helpful during our time with them. they nickled and dimed you at every turn. The tour guides spoke horrible english. Most of the shore excursions were too short Food on the ship was less than marginal.At the tex mex restaurant on board I got a salad with a caterpillar in it after waiting over an hour to be served.

This was my first time with MSC and I found them to be more pleasing to europeans than americans. It was a beutifull ship and I had a great time anyway.

every thing was on time, and excellent organization.

MSC needs a lot of improvement.

The MSC Fantasia is a wonderful ship and, with the exception of the informal buffet dining area, with an all around great staff. Food preparation in the formal dining room, however, is not in line with American tastes. Americans will be disappointed in menu choices and food preparation. If you select a fish item, be warned! It is not fresh and it will smell! The salmon tastes like tuna!

MSC POESIA is a nice ship but we may not want to go with them again for several reasons: 1. The smell of stopped up plumbing was very strong when we first got to the ship, eventhough the smelling got better but we can still smell it on certain part of the ship. 2. food is very bland...not much taste to it. The breakfast menu is the same everyday on our 14-day cruise. 3. food service schedule is not good, they serve breakfast, lunch, and dinner on certain time. On some morning when we got up late, the food is gone and if you ask them for it... they said they don't have it. 4. since breakfast, lunch, dinner are served on time-based, at breakfast and lunch... many people were there at the same time and on many occasions... we could not find table to eat. 5. at New Port, RI. The ship got to the port so late (at 1 pm)...don't know what the reason is because the CROWN PRINCESS ship left Boston after our ship but it got to New Port at 9:30AM. MSC POESIA used all tender boats for people on excursions first... by the time our turn to go ashore, we only had 1 hour. We had to wait (in-line) almost an hour to get back to the ship.

it is good the cabin was not great I like with a window

The itinerary was excellent and I loved the cabin I was in. But, there were too many children on board and the cruise line doesn't follow its own rules (no saying pool chairs, no smoking on balconies, no jeans in the evening). I would not go back on another cruise with MSC.