MSC Cruises Reviews

Pros: - Ship layout, condition, cleanliness and features - Cabin design and functionality - Restaurant and cabin steward staff were excellent Cons: - Water & coffee not served with restaurant meals ... must pay for water & coffee - Food quality is bland, cold/dry and small quantities - Baggage was not delivered on embarkation ... had to roam around the ship to located our bags - Two of five (Bari & Katakolon) were insignificant ports of call ... more time needed in Istanbul and Dubrovnik

Cruiseline excellent - luggage didn't arrive and they were most helpful in trying to locate it and help in any way they could

Ship was beautiful, but with 4,345 passengers, it was very crowded. Stateroom was beautiful, but there was mold in the shower all week; the shower and bathroom floor were not cleaned when we boarded. The shows were at best average with the same people performing stunts on a few nights.

was very good.

Low standards of food service crew, Far far from NCL and even Costa Cruises

This was our first cruise and we liked it very much and we will recommend your company to anyone anytime for booking a cruise or any other travel.

First cruise with MSC was a bit disappointing as we compared to previous ones with Celebritry and NCL. Value/price is very good and ship was fabulous.Full comment and impressions will be sent to Karen Wagner caring so well for us.

The ship was great

Always looks out for our needs

great cruise

The MSC Divina is a beautiful ship. Much of the staff was very friendly. The entertainment was quite excellent. but... there are a number of negatives that need to be addressed before we could recommend them over other cruiselines we have experienced. The website is very difficult to use, especially when filling out forms or finding out the layout of the ship, or the accuracy of information compared to what is reality once on the ship. Some information comes too late to make informed or timely decisions.

Excellent cruise line

We did not enjoy the food or the guest who were very rude,ingorant, iPad no manners,and had to be first no matter where they were headed. The good parts were the entertainment on a scale of 1to 10 was a 14. The ship was more than beautiful

Outstanding entertainment

Cruise line staff not well trained.

Liked MSC DIVINA

The price was great, the ship beautiful but food quality and entertainment somewhat lacking

It was our first cruise and it was very good, although there were some things that could have been better such as: The seating times in the dining rooms were either too early or too late, the service was not that good in the dining room and some of the food particularly in the dining room wasn't that good.

Por su atencion casi personalizada y todo el entorno q puede tener una compania como esa

MSC is a very difficult ship to get around on. A week on MSC is not enough because of the size. The language barrier is a serious issue when you need answers to simple questions regarding directions. It is a beautiful ship and the entertainment could not be better. A couple of ship personal should always be watching passengers in all the buffet areas. People eating in line off the Buffet is a serious issue not addressed. The ship is well kept and very clean but to us the negatives outweigh the positives.