MSC Cruises Reviews

The shows were really great, enjoyed the Island beach day, the food was ordinary

Positive comments: Very good entertainment theater shows. Except for the comedian. He could have stayed home. Crew, and cabin steward were very efficient. The private island was very beautiful, and clean. Negative Comments: Cafeteria food very bland. Same food served every day and every meal. Ship schedule on days at sea, the food venue was not well planned, very crowded. Our embarkation time was 2:30 pm, When we arrived, there was nobody waiting, /We believe we could have boarded much earlier. For a suite, the cabin was much to small, with a large balcony, but no security between neighbors. Anyone could see in or jump the over the low wall. The shower's were way to small, very hard to turn around. The elevators were all AI, and very slow. Dinning room meals lacked a lot of planning, Don't order the salmon dinner. It was so small, it should have been a starter. Extra charge for additional food. Phone in cabin was very difficult to operate.

We had the best customer service, animation quality, food and room service ever

Trip was amazing—food was unimpressive….most of the staff were pleasant & helpful. In Particular, our dining room staff were impeccable!!!!

The constant embarkation and disembarkation at every port, made the entire trip confusing and chaotic. Service was mediocre and the ship was extremely crowded.

My 7 days cruise on the MSC Meraviglia was wonderful The food was delicious. Love the broadway shows. The staffs amazing. Raymund Calonge Room 10004 Roland head dining server table 919 Frezer dining server table 919 Dominique Banas guest service the best so sweet Nathalie Hooker guest service I Kadek Indra not our server but he was so friendly to us Gede and Osborne Williams as supervisors it was nice to see them going around and picking up and helping out Gede wasn't our server in the dining room but every night he would come over and greet us. We appreciate that.

Positives: a) the onboarding and offboarding processes were quick and efficient - suspect it is so because this ship onboard and offboards passengers at EVERY port of call in contrast to other lines when everyone boards at the same time b) the ship is beautiful and well maintained - with some interesting venues such as the India Tea Room which was peaceful and served some delightful tea blends from around the world c) my aurora plus stateroom was comfortable and spacious and the cabin service was good d) dining wait staff were superb - one member of our party has severe food allergies and there was one individual who took special menu offering EACH DAY to ensure that allergens were avoided e) excursions were well staffed and interesting Negatives: a) except for one or two nights the food was uninspired and not very good neither were the choices of starters, entrees and desserts b) the pool areas were total chaos jammed at all times except for very very early in the morning c) the buffet was also chaotic AT ALL TIMES even very early morning - this is due to the constant on and off boarding d) excursions were canceled rescheduled due to weather but the start time was extremely early and the buffet was closed and cabin service for breakfast denied e) need to keep a close eye on billing corrections were not always made and the customer service staff were dismissive of errors f) two members of my party had rooms that had bad odors in fact their entire section experienced the same foul smell - complaints were not attended to All in all I was not impressed with this cruise line and will not book with MSC in the future

This was my first MSC cruise but won't be the last. I absolutely live the ship and crew. Everything went great.

The cruise went more than I expected. I gave a great time. Beautiful ship and great crew.

I had a wonderful time. I was pleasantly surprised. Beautiful ship and crew.

Food was 5 star as was the service. Very clean, nice and new.

Embarking was totally unorganized as well as disembarking. I would not recommend this cruise ship it was not a good experience.

I had a wonderful time on the cruise. The events on the cruise allowed for time to fly by while at sea and the stops were all a lot of fun. The drink package was well worth it and both the bartenders and our dinner hosts, Generose and Nathan, were phenomenal. I highly recommend this cruise for its price.

Love the iterinary .Planning to do future cruise.Will recommend Ayoya to my friends esp.my agent Erinn.

As always all the waiters/steward did a good job ! Just the MSC company regulation suck. Should make everything easier for us, instead the most every words “NO” that we had never heard from other cruise line such as RC, NCL, Celebrity, Holland cruise, Princess,Carnival even Cunard Queen Mary 2 . They don’t even provide free cruise wifi to check the day schedule etc just like other cruise line do. Instead they want us to buy their wifi.

Beautiful trip great food, great ship, but couple of things are not in great satisfaction. 1. Waitresses in the buffet ignore the customer unless you come to their face and ask them to clean up the table and bring something to drink. 2. Smoking should not be allowed in or within the area kids playing, pools specially indoor pool and play areas.. overall great trip and great appreciation

I was able to relax and enjoy myself on this cruise. Thank you!

What a wonderful way to see the beautiful fjords of Norway! There were seven family members who traveled on this cruise and we all enjoyed it. This was our first MSC cruise and we will consider them again in the future. The embarkation process was fast and easy; the rooms were fine; beds comfortable; crew was great. We avoided the buffet because of the large number of people, but when we did eat there the food was fine. The main dining room was very nice and we enjoyed the variety of items on their menu. We felt the entertainment was lacking.

This is a very large ship which cannot handle the passenger load. It comes with very few amenities including no Kleenex and no toiletries. In 30 years of cruising I've only had to send back one meal. This ship now has the honor of having to send back to the specialty meals. I cannot understand how with almost a 3-hour delay in boarding, the ship can skip water or any other amenities for the never-ending line. Never again

I had a wonderful cruise , saw many islands, did some excursions that were nice as well. The crews on board were always helpful, polite, smiling and willing to help and answer all quiries. The food was very good and the service was impeckable. Loved the Adult ONLY pool. Friendly people on board. My room with balcony was perfect for me and my cabin lad was fabulous. The cruise was wonderful. Loved every minute of it. Joan Porter

Room 5131 is horrible. You can hear the conversations of the workers right across the wall from your head. There are also strange noises that sound like many coins dropping down a shoot. And on the last night the sounds of moving luggage will continue until past 3 AM.