MSC Cruises Reviews

WAY TO MEANY SCREAMING AN RUNNING KIDS

The Meraviglia is a big beautiful ship with great ammenities that I really enjoyed. The three ports we visited I had previously visited on other trips, so I knew what to expect and enjoyed them again.. The private island was amazing and will be even more so once completed. My overall trip could have been outstanding and the rating a 5\5, however a great majority of the ship's staff was rude and dismissive. Even after factoring in the language barrier of some and our cultural differences, it was obvious they were aware of their rudeness and actions. The young man that attended our cabins was almost invisible. Gratefully, we interacted with staff that were friendly and courteous. Only a few stood out, one in particular was a young lady (Faith is only name I have) she worked in customer service assisting customers in line and with the automated reservation machines. She was professional, courteous, friendly and very helpful to everyone, even when they were not so polite to her. This was a daily occurrence with her, as I had to visit the desk often. There were some friendly staff in the dining room as well. All the staff that served our tables were great. Finally, I would travel with MSC again and recommend the cruise line to others, hoping this is not the norm for this line.

This was my first cruise and I loved everything about it except for the food. Even in the Waves restaurant the food was not great. The entrees need improving. The deserts were good and the bread and pastas were good but the fish and the beef entrees were flavorless and I was no aware that there was so much sodium in the food overall. My ankles and feet started swelling up after the first day and just got worse. All of the swelling went away when I came home from the trip. I do want to compliment the employees on this cruise. They were exceptionally kind and always greeted us with the most genuine smile. They all get a 10 rating from myself and all of our family. We definitely want to cruise with your ship line again but would really like for the food to be better. Also, forgot to mention the most important thing. My granddaughter has a allergy to tree nuts and nothing was stated on the menu’s or at the buffet lines that 75 percent of the food had some sort of tree nut ingredients in them. This was very alarming for us. Fortunately we always ask to avoid any emergency situations. Maybe this is a European thing because in the States all restaurants post warnings for food allergies. Thank you for a great time. Also , our entire family loved all of the musical shows and singing and dancing. They were so professional. Did not expect this. Again please thank the entire crew for all they did to make our cruise so wonderful.

Was fantastic! Loved the European influence on the ship.

Food was very poor and tasteless The chooses to dinner houses were very limited The entretiment was based on 1 group that. Repeated the same acts e very night with different music and different costumes The ship was noisey The trip to Pourto Rico was at dark and we were not able to see the town Very unorginazied

The service on board was excellent. Everyone went out of their way to help us. Our dining team made us feel as if we were all old friends. The entertainment on board was great. I loved the idea of making a reservation so we knew there was room. Every night it was different and was very entertaining. Although it was a huge ship it never felt over crowded

We liked it a lot. No Canadians nor Americans mostly French from France, british,Italian and Caribbean people. The only problem was that no one told us that it was only euros on the ship and in the French islands. Loved the food. Entertainment was good and no rush.

4 1/2

The Crew members were very nice and helpful. One of the customer service people on the ship by the name of Faith (that is what she said to call her) was very nice and helpful. She was very patient with everyone we saw her help no matter how flustered they may have been. 5 stars to her.

We enjoyed everything about this trip. Great entertainment, nice room. The food was passable and could use a little upgrade. Ship was spotless. Staff was excellent, friendly, and helpful. Thank you to our agent, Christine Daye for her always excellent service and advice.

The MSC Meraviglia is an amazing ship. MSC has embarkation and debarkation fine tuned. My overall experience was really good. Ocean Cay is a beautiful island and with a few kinks worked out that destination will unfold with ease. My biggest disappointment was the food in fine dining, where I dined all 7 nights. I am believing they will get this inline with everything else and this will be amazing.

Beautiful itinerary, checking off bucket list items. Some bumps in the road getting on and off ship, mostly due to weather, which could have been communicated better. Great trip on a reasonable budget.

A repositioning cruise with some really good stops. A lot of bang for your dollar

terrible

You have a beautiful ship, but your people need more training. If it would not have been for our dinner waiters we would have had a bad time. They were very up beat an pleasant to be around. We looked so forward to our dinner meal. Jan-Lloyb Lansang, Hacel Franusco Hapitan and Francham Gumban, were amazing. It's a sham that more of your workers didn't have the ambition they do. Pamela J. White

Very nice cruise. The food was not very good. Probably because the majority of time, I eat traditionally American food.

AWESOME, wonderful, fantastic trip. I would do it again.

I ENJOYED MY VACATION AND MY FAMILY.

Cruised on plenty of ships. MSC by far the worst overall experience.

Slow service, limited variety night to night on buffet. Overall not good communication between staff and to passengers.