Norwegian Cruise Line Reviews

The shuttle service was very poor, both coming and going to the ship. We had to handle our own luggage and had to wait over an hour both ways for the shuttle, with no place to sit and was very hot! On the ship our TV did not work and because of routine maintenance, we were robbed out of 1/2 day of our vacation. We had a group of 10 people and did not get to sit together in the dining rooms at night.

Ship just out of dry dock. TV didn't work to keep up with News, ect. The people all out of USA don't compare to other ships people.

very good services aboard. must improve communications from ship to passangers homes. Wi fi should be free and more accesible to everyone. Consider other kind of communication.

we didn't care for the ship the Pearl, that was are least favorite of all the ncl cruise ships!!!!

We loved everithing out our vacation

We were actually disappointed with our NCL experience and probably would not sail with them again. We would have preferred more entertainment venues that did not require a reservation or additional cost. We also felt that there were no areas throughout the ship, such as a game room or quiet lounge area to sit and read or talk with one another.

Great food, super entertainment, staff made us feel exceptionally welcome

Loved the Freestyle cruising!!

Food and entertainment was excellent. Negatives were size of the room and ship décor.

Food not the greatest and had some problems with agent at excusion desk.

This was the first time we worked with this company and the agent Jacqueline had all the answers and looked after the details. We were going to Columbia and this was a first for us and it was made special by the travel agent and the cruise company.

Love NCL, will aways cruise Freestyle!!!

It was a really great cruise.

very poor accomadations. lousy entertainment

Norwegian was going into drydock and we should have been aware of this. Things shabby and filthy bedding and dirty main areas.Found prior occupants dirty clothes under our bed.

Wonderful cruise line, Norwegian-crew are helpful, knowledgeable and service oriented.

We would have enjoyed our trip alot more had we received the type of cabin we requested.

Norwegian was fantastic. We will do it again, but plan to book directly with Norwegian unless this discrepancy with Avoya and the $450 cruise credits can be remediated.