Norwegian Cruise Line Reviews

Clean ship, organized activities, on-time departures and arrivals, helpful and courteous staff.

Easy going, great value for $$ spent.

We had a great time with NCL, the staff were really nice, and we really enjoyed the views, food, and island hopping.

they're superb

The free style dining and the food itself was terrific. We wanted for nothing on the ship, except to stay on another week or 2.

We absolutely love Norwegian!!! Everything about them is awesome!!

Norwegian Cruise Line comes highly recommend from me! Very customer oriented. Treated us like Royalty! Made our 20 year Anniversary Extra Special and personalized!

My husband took ill on the first night of the cruise and stayed in the ship's hospital until he was flown back to Tampa General Hospital from the first port of call, Roatan, Honduras. The doctors, nurses, guest services and the steward were wonderful and made a very stressful time a lot easier for us. I can't say enough about the staff and Norwegian Cruise Line.

we love Norwegian, and we will always use Avoya for travel

We loved Norwegian cruise lines. We were disappointed with our room it was not what we expected. We also had an incident with the comedian on board who insulted our children.

The ship we were on was not the nicest ship we have ever been on, but everything was in good order. Check in was speedy and our room was ready and waiting and clean. We loved the balcony that Tim was able to get for us and the location of the room was great. We found the entertainment some of the best we have had on a cruise ship. The food was good. We ate at the buffet most of the time because we didn't want to spend lots of time eating in the dining room. Our excursions were great and exactly as they were described. Check out was effortless. The only complaint we really had was the cost of liquor. I believe that if the ships charged a little less they would sell more and still make a good profit. We tended to do our drinking off shore.

Most services were lacking or just very slow. Bar service, Restaurant service. The ship layout was confusing and not easy to navigate. It had also been made for Alaskan cruising, so the upper deck was not utilized much, where most other caribean cruises have most of their activities

Norwegian Cruise Lines puts their customers first! The Epic was an amazing ship, the staff was phenomenal, even callng us by first names after the first day! I couldn't find one thng that I would change.

The cruise was great as expected so were the tours; tour operators were prompt, friendly and knowledgeable.

Wonderful 1st time experience.

Exceptional

I know the company did the best to try to accomodate us and not cancelled the trip because Sandy (storm).They could do something better for us. We wait so long to go to Puerto Rico, St. Marteen,St. Thomas and Dominican Republic and because the storm they cancelled the intinerary. They took us to Bermuda. They could give us credit to go another month.

NCL is an excellent cruise company

NCL is always perfect