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Norwegian Cruise Line - Norwegian Dawn Reviews

4.2246 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“First cruise ”
Cruise Date: 01/05/2020
Destination: Caribbean
Love the cruise great time would recommend this to everyone
Reviewed almost 7 years ago by Stephen
“Cruise evaluation. Norwegian Dawn”
Cruise Date: 01/05/2020
Destination: Caribbean
We are disappointed with the quality of service and food. We were so looking forward to this cruise because we had not traveled with this line for many years and the convenience of sailing out of Tampa, Florida. The assistant maitre'd in the Aqua dining room was rude after we questioned seating our group of six at a table for four. Our group had people who were well over six feet tall whose legs and feet had no room without touching knees with others at the table. He also would not let us speak to a supervisor. The service in the bars and Garden care was poor at best. On some occasions we waited almost 40 minutes to be served while sitting at the bar in O'Sheehans. So disappointing. I doubt we will try another ship on NFL. However, we had great service in all the Specialty dining areas and diner in three of them most of the time. We should be refunded all 8 of our extra expenses for two of us since we had such a terrible experience in the Aqua.
Reviewed almost 7 years ago by Winifred
“Great trip”
Cruise Date: 12/29/2019
Destination: Caribbean
Great trip. Great beaches. Lots to do on the ship. Dancing every night! My kind of Cruise
Reviewed almost 7 years ago by Linda
“Less than expected for a holiday cruise”
Cruise Date: 12/22/2019
Destination: Caribbean
I was underwhelmed by the food and entertainment, especially for a holiday cruise. I was not happy to have paid for the premium drink package with extra gratuity to then find out there was a 30 per person per day upcharge for premium plus...for the better liquors and speciality coffee. So a $4 latte is not in the premium package?! The specialty restaurants were all booked on day one, which I now understand as the main dining room was just okay. The buffet was cafeteria food at best.
Reviewed almost 7 years ago by Sandra
“Norwegian Dawn”
Cruise Date: 12/01/2019
Destination: Panama Canal
Children's playground on ship not many children, times in port not long enough. Small tv in room, old entertainment choices, overpriced drinks.constant painting going on . There were a lot of old people with cars riding around, people were not friendly. Work out facility limited. Felt Combia too intimating with a lot of vendors in your face. Didn't want to leave the Jamaica compound far too many vendors again. Sink in cabin cracked sprayed water in my face. Toilet clogged, but maintenance was good and repairs were made. Will not book with Norwegian again,
Reviewed almost 7 years ago by Walter
Cruise Date: 12/01/2019
Destination: Panama Canal
Very interesting. The actual trip in the canal locks was so tight, you could touch the sides of the lock!!! The entire cruise was fun and the ship staff WONDERFUL
Reviewed almost 7 years ago by Joyce
“Best cruise”
Cruise Date: 12/01/2019
Destination: Panama Canal
Had a wonderful time!
Reviewed almost 7 years ago by Betty
“Disappointing compared to others”
Cruise Date: 11/24/2019
Destination: Caribbean
Port of Tampa was awful. Buffet food left a lot to be desired and it was the only option when in port. Entertainment was not bad. Inside cabin not bad; bigger shower than usual - YAY! There were no working safes in the cabins, which made it difficult to protect your valuables. Ship is showing its age. Cigar Bar needs much better ventilation and smoking area on deck ridiculous to get to.
Reviewed almost 7 years ago by Coralie
“Very good.”
Cruise Date: 11/09/2019
Destination: Panama Canal
A little bit not satisfied
Reviewed almost 7 years ago by Michael
“Extremely disappointed ”
Cruise Date: 11/09/2019
Destination: Panama Canal
The rooms were not the promised disability access rooms. We could not use the tub. The wheelchairs could not fit through the doors. They were in the way of the bathroom and the exterior door. We were also promised a place for dialysis to be done. As they had never heard of this there was no accomodation in place. He was forced to do it in the bedroom but as he is well over 6 feet tall, and the only place to do it was on the couch with the sliding door open and his feet sticking out the door. As long as we were not in the room the trip was ok except when the excursions were by tender. The chaos that ensued was monumental. No one made way for wleelchairs.. infact people would just step in front of or over the chair and none of the crew said anything.
Reviewed almost 7 years ago by Cynthia
“Awesome experience!”
Cruise Date: 11/09/2019
Destination: Panama Canal
Can’t thank Avoya and our personal travel agent Dawn enough. Details were perfectly attended to. Birthday surprise of celebration ?? ?? cabin decorations were particularly thoughtful. Plan to travel with family in April and will be looking forward to Avoya helping with the details.
Reviewed almost 7 years ago by Deborah
“good cruise”
Cruise Date: 10/19/2019
Destination: Caribbean
Had fun until debarkation and that's why 3 stars.
Reviewed about 7 years ago by Rose Lea
“Pleasant trip”
Cruise Date: 10/06/2019
Destination: USA/Canada
Relax and pleasant trip.
Reviewed about 7 years ago by Mu-hsing
Cruise Date: 09/24/2019
Destination: USA/Canada
Reviewed about 7 years ago by William
Cruise Date: 09/24/2019
Destination: USA/Canada
The 20% automatic tip is to high.
Reviewed about 7 years ago by Helmut
“Short but sweet.”
Cruise Date: 09/20/2019
Destination: Caribbean
We took this cruise because the dates fit into our limited schedule perfectly. It was a great respite but left us wanting more. The food was great, the shows were great. We are seniors and the ship was filled with partying 20-something year olds but there was always something for everyone. When pool area got too lively, we had our own private balcony for the peace and quiet we were looking for. Bermuda was between storms . We could see the damage that had been done, but they were up and running for tourists. Beach was gorgeous although there were rip current warnings further out than most people were going.
Reviewed about 7 years ago by Roseann
“great ship, staff and meals ”
Cruise Date: 09/11/2019
Destination: USA/Canada
the staff was superior to other cruise lines, as was the food. Space seemed a little cramped in the staterooms and the port of Sydney left something to be desired.
Reviewed about 7 years ago by Patrick
“What a great cruise!”
Cruise Date: 08/31/2019
Destination: USA/Canada
We sailed from New York to Quebec City with many interesting spots along the way. This was our first time on Norwegian Cruise Line and we liked it very much. The accommodations were great. We had an unobstructed room on the fifth deck. The room was sunny and very comfortable with lots of storage space. At the pool there were many sun chairs available and we never had to fight for one. Also available were some couches and chairs in the shade for relaxing. We ate in the Venetian Dining room mostly for dinner. The service was ok - sometimes slow and sometimes they mixed up our food choices. Breakfast and lunch was spent in the Irish bar. The service was great and the food especially the coffee was always hot. What we liked about this particular cruise was the fact there was no "formal" nights. We dressed for dinner in business casual (no shorts) and it really was any time dining. We did not eat in any of the specialty restaurent said as there was plenty of food to choose from around the ship. The entertainment was terrific. The two bands which drew crowds for singing the oldies and dancing were Jose and Patty and Sonata. The staff on this ship were always friendly and Richard M., the cruise director, was super in participating in activities with his staff and in keeping guests engaged. Last but not least, we had the opportunity to meet people from all over the world who wanted to visit the east coast.
Reviewed about 7 years ago by Bobby
“Best entertainment seen after 37 cruises on NCL”
Cruise Date: 08/17/2019
Destination: Caribbean
Production Singers and Dancers were outstanding.
Reviewed about 7 years ago by Pellegrino
Cruise Date: 07/27/2019
Destination: Caribbean
Reviewed about 7 years ago by Karin
Cruise Date: 07/20/2019
Destination: Caribbean
Food and entertainment were top notch. Also, all of the staff were excellent at their jobs. If I have one criticism, it's that they are overworked.
Reviewed over 7 years ago by Joshua
Cruise Date: 07/06/2019
Destination: Caribbean
Reviewed over 7 years ago by Peggy
Cruise Date: 06/22/2019
Destination: Caribbean
Reviewed over 7 years ago by Susan
Cruise Date: 01/17/2019
Destination: Caribbean
Reviewed almost 8 years ago by Jessica
Cruise Date: 09/21/2018
Destination: Canada/New England
Reviewed about 8 years ago by Victor
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