Norwegian Cruise Line - Norwegian Dawn Reviews

Very friendly, efficient staff. Perks made for both an enjoyable and economical cruise. I recommend the Spa pass, we went every day. Fall colors in Sydney were indescribably beautiful. Loved learning about the history and culture of Halifax and Sagueney. Try to spend a couple of days in Quebec City at the end of the cruise, the old walled city, Cathedral, many sights worth seeing.

I enjoyed the specialty dining package and was glad to have it as the main dining room food was just okay. I thought the one night of stage entertainment was good, but overall I'd say the other entertainment was just mediocre. I think they should dump the casino and make the space a jazz club or movie theatre. Some of the restaurants were exposed to nightly trivia, etc. and it was very loud. We upgraded to a Family Suite which was very large and our butler was terrific. We didn't go on any of the ship's tours.

Loved the cruise although many hidden fees

The cruise we enjoyed vary much. They accommodate 12 of us every night at diner table and Radu Florescu made a very pleasant evening every night.

Staterooms on the Dawn need to be equipped with electrical conversion devices, as the ship is primarily wired for 220!

There were a few mantainence items in our room that were fixed within hours after reporting them, nil is always great and what is not to like about Bermuda

We can't complain about anything from making our reservation with our wonderful agent Trinda Steckler to embark meant/disembarkment. Our aft facing suite was spacious and comfortable Here is the one problem. Our tub was in poor repair and although I understand why it wasn't able to repaired I was potentially dangerous. Other than that it was an outstanding trip. Already booked our next cruise. Can't wait!!

Embarking and disembarking process need improvement

We loved our week on Norwegian Dawn. The food was the best and the entertainment incredible. Norwegian in on the top of our list!

First time on NCL and although the cabin was smaller than on other ships I had been on, I really like the freestyle dining.

Smoking on pool deck. Put them at top so smoke doesn't choke the rest of us!

Excellent Food. Excellent dining room staff all the way around, Excellent Housekeeping Staff. Excellent Spa Staff. Good to average shows. Average entertainment except for the Rockaway Duo and they were exceptional. Ship decor was disappointing-drab! Lousy Guest Service. The worst we've ever experienced. Complained about loud noises in our cabin after the first night and it took 4 days to do anything about it. Couldn't change our room since the ship was full. Loud noise for 3 nights that meant hardly any sleep. Sounded like laundry carts rolling back and forth all night. The morning of the 4th day, we had HAD IT. Supervisor of Guest Services, Anthony was less than friendly. The loudest noise did get fixed but Anthony never did get back to us as promised to ask if all was OK. Before speaking to Anthony, there were 3 Guest Service associates, Xaothang (sp?), Amelia and Maryann and one cruise direct staffer, Ferilla,that said they'd look into the noise issue and get back to us but never did. Ferilla did say we had to work with Guest Services, not her, and acted like we were bothering her. She also said we probably got the Sail Away rate and that's why we had the cabin we had. Slap in the face. Asked if we could get some sort of an accomadation for our inconvenience and the answer was "No", we don't do that. Well, this was so disappointing from Norwegian Cruise Line staff. We won't sail on the Dawn again because of this experience. It made for a sour spot in our opinion. Besides the bad experience we did have fun and met many nice people. Dave Bastion and Melanie Goll

Nice Ship, Good Food, Beautiful Countries

food average, entertainment very good, service less then other carriers. Cabin steward started too late in the morning and cabin was cleaned late in the day and turned up for night too late at night.

First time on the Dawn and the service was wonderful. Especially liked meeting and interacting with the cruise director J.C. Sanchez.

Bad weather. Absolutely the best cabin host we have had. Our accomdations were always spotless and ready when we were to be there! Joe..... was very helpful and was always available when we needed him. We have our plans for next year already in the works.

Service continues to be excellent. Very pleased with out revised itinerary/ island stops to Grenada and St-Vincent which were delightful. Hope NCL returns to these islands.

The ship and service was excellent, having cruised with other companies I prefer the " set dining option� over the " anytime� dining. However that's not worth complaining about. Any cruise is a good criuse.