“The crew and entertainment and guests were superb. Kathy Gil was exceptional ”
5 stars
Cruise Date: 11/08/2019
Destination: Caribbean
Reviewed almost 7 years ago by Ann
*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Amazing ”
5 stars
Cruise Date: 11/08/2019
Destination: Caribbean
We had a wonderful time!
Reviewed almost 7 years ago by Timothy
5 stars
Cruise Date: 10/18/2019
Destination: Caribbean
Reviewed about 7 years ago by Sompis
“Last port rerouted because of storm”
3 stars
Cruise Date: 10/11/2019
Destination: USA/Canada
It would have been helpful to have the captain give passengers more info on what to expect while encountering this large and scary storm.
Reviewed about 7 years ago by Sharon
“NCL handled our travel. They did all as promised. The colored leaves were beautiful this time of year on the excursions.”
5 stars
Cruise Date: 10/11/2019
Destination: USA/Canada
Reviewed about 7 years ago by Barbara
“Excellent trip”
4 stars
Cruise Date: 10/11/2019
Destination: USA/Canada
My only problem was that because you can't br9ing any soda on board they have z 120% markup on the inroom deliveries
Reviewed about 7 years ago by Glynis
“Great cruise”
4 stars
Cruise Date: 10/04/2019
Destination: USA/Canada
This was a grreat cruise. Really nice ports. Speciality restaurants were fantastic,
Reviewed about 7 years ago by Kathy
“Trip on Gem”
3 stars
Cruise Date: 10/04/2019
Destination: USA/Canada
Some of the staff were rude. I could not understand them.
Reviewed about 7 years ago by Sandra
“Nice- but.....”
3 stars
Cruise Date: 09/27/2019
Destination: USA/Canada
We enjoyed the cruise, but it could have been better. It was
Reviewed about 7 years ago by Victor
4 stars
Cruise Date: 09/06/2019
Destination: USA/Canada
Reviewed about 7 years ago by Derinda
“Lovely trip, beautiful weather and great food”
3 stars
Cruise Date: 08/30/2019
Destination: Caribbean
Other then being very warm in our room and having someone fix it, after which we were very cold, the cruise experience was good. The temperature control did not work at all.
Reviewed about 7 years ago by Laurraine
“Boston - Bermuda NCL Gem”
4 stars
Cruise Date: 07/05/2019
Destination: Caribbean
NCL has really work on the service aspect. Employees seemed happy and genuinely focused on providing a happy and great vacation experience. I think they could work on the food - presentation was always nice; quality was inconsistent.
Reviewed over 7 years ago by Debra
5 stars
Cruise Date: 09/28/2018
Destination: Canada/New England
food is only so-so
they did a good job with excursions
Reviewed about 8 years ago by Carol
3 stars
Cruise Date: 09/08/2018
Destination: Canada/New England
were very pleased with our accomdations but did not think on a whole the food was great or the entertainment. very upset to discover 485 dollar added to billing as adrinks gratuity. one person of the three had no drink and the other two only had 15 between them the whole cruise.
Reviewed about 8 years ago by Ann
5 stars
Cruise Date: 07/28/2018
Destination: Bahamas
Reviewed over 8 years ago by Syamala
5 stars
Cruise Date: 07/28/2018
Destination: Bahamas
I am a repeat cruise line traveler, with 18-20 cruises in the past
20 years and have cruised on several of the NCL's ships, including
the Gem. I found the ship to be spotless, the crew was attentive
and personable. I was disappointed in the food, which I felt was
only mediocre.
Reviewed over 8 years ago by Margarite
5 stars
Cruise Date: 05/05/2018
Destination: Bahamas
It was simply a great experience!
Reviewed over 8 years ago by Josue
4 stars
Cruise Date: 03/17/2018
Destination: Caribbean
Reviewed over 8 years ago by Thomas
“Great cruise”
5 stars
Cruise Date: 02/13/2018
Destination: Caribbean
A little bumpy and the ship was a little smaller than we would have preferred but we had a wonderful time regardless.
Reviewed over 8 years ago by Joanne
“Disappointed ”
2 stars
Cruise Date: 02/13/2018
Destination: Caribbean
Ladies rooms were dirty, food was ok at best. People were very nice. NEVER book someone in room 5053 - it's right under a bar, and the music was unbearable! They finally moved us to another room after 3 day's.
Reviewed over 8 years ago by Susan
“very smooth and no health issues”
5 stars
Cruise Date: 02/13/2018
Destination: Caribbean
Reviewed over 8 years ago by Paul
“Ncl gem 10 day feb 3 caribbean”
4 stars
Cruise Date: 02/03/2018
Destination: Caribbean
Very good..good service..good entertainment..only had lines at main dining rooms..been on gem3 times over last 10 years this was best..they seem to have improved in all categories. Love layout of this ship.
Reviewed over 8 years ago by Kevin
“Heaven”
5 stars
Cruise Date: 01/23/2018
Destination: Caribbean
The service and food were excellent . Accommodations were beautiful in the haven. The only changes I woul make is the addition of a bar and restaurant attached to the haven area. I was previously on the Breakaway, and loved the availability of those amenities .
Reviewed over 8 years ago by Karen
2 stars
Cruise Date: 12/23/2017
Destination: Caribbean
Reviewed almost 9 years ago by Richard
5 stars
Cruise Date: 07/01/2017
Destination: Caribbean
It was wonderful
Reviewed almost 9 years ago by Kenneth
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