Norwegian Cruise Line - Norwegian Pearl Reviews

Great itineraries, good service, ok rooms, very bad Food

It was amazing

This trip was wonderful, relaxing, and a must do for for a first time person to visit the Mediterranean. We took our 4 adult children with us to experience Europe for the first time. The excursions were well organized through Norwegian, and highly recommended. I also recommend that cruisers spend two days and nights in Barcelona, prior to embarking, to enjoy this beautiful city as we did and then boarding the ship around 4:00 pm the day of departure. We stayed at the Hotel Fuster and arranged our transportation thru the hotel prior to arrival for the airport and ship. When you end your cruise, I again suggest a 2 night stay in Venice prior to flying home. We arranged a private water taxi from the ship to our hotel and to the airport thru our hotel prior to arrival at The Hotel Deniali, locted next to St.Marks square. Hotel and transportation reservations were completed several months prior to the trip to ensure the best rates and availability. A huge thank you to Julie Ivins, who has been helping us plan this trip since November 2018! Her help and planning made our trip Fantastic and Perfect! Sincerely, The Peebles Family ??

NCL really missed the mark on my last cruise. Ive allowee them 3 opportunities To remedy tge problems and they haven't bothered to contact me.

I was disappointed with the cleanliness of our stateroom when we boarded. The quality of the entertainment was not as good as NCL use to be. The cruise was cut short (not making 3 ports). Very disappointing.

Cruise ship was fine, however on a couple of occasions they did not follow thru on What they offered. Punctuality was not their best quality.. Rules at the Roulette table were changed to accommodate preferred clients depending on spending status. When brought to the attention of the Pit boss, we were told their orders were coming from the corporate office in Miami. Rules of the game should be applied to all players on an equal basis regardless of monetary status. Several people were dissatisfied because of one individual who was being given preferential treatment treatment, and ended up leaving the table.

Excellent rates and communication! Kept us well informed!

We were not happy, at all, with the size of our room compared to the other cruise line we traveled with before...and they were the same category rooms. The staff were all awesome...more than willing to help, they were friendly, joking and singing.

The food was great. The programs they provided were varied. The staff is helpful and friendly.

Cruise line is NOT to see Alaska. In 8 days we where able to actually explore Alaska just for 36 hours, rest of the time we where sealing in cold, rainy and windy weather. Shore excursions where very time limited. By the Mendenhall Glacier bus driver gave us 1 hour to see the area, when walking distance from bus to the glacier was 1.5 miles. It’s 35 minute fast walking distance! My wife could not make it, she was waiting for me while I literally run to glacier and back to take some close photos... One day we supposed to cruise all day in glacier bay, as per itinerary, but at noon, seeing closely just two glaciers, we left the bay to make next stop in Ketchikan - from 6 am till 13:30 pm. Why I should get up on 5 in the morning on my vacation??? For me is still question, why we stopped in small Canadian town Victoria just across the bay from Seattle ?? Guess to make full 8 day trip and charge for it... Separate issues are what was going on on ship. It was practically impossible to find detailed weather information for next stop, ( couple hour clear sky makes huge difference, when you are planning to walk in forest) shore excursion service office has straight answere - “we don’t have internet “ shame!!!! Internet service price put me back to 80-is, 50 cents for one minute! Smiley “hello” from crew members was really difficult to get. After made cleaned the room, I had to look everywhere to find my staff, like phone charger or my reading glasses... This is just few episodes I recall from cruise, overall it is a BAD IDEA to see Alaska by cruise ship!

Perfect cruise line regardless of age of traveler

Everything about this 21 day cruise was wonderful. We will opt for a bigger room next time. It was a little cramped towards the end of the trip. We would recommend it to anyone interested in seeing the Panama Canal and the ports on both sides of Central America!

Pearl nice layout, entertainment excellent.

We enjoyed our time on the ship. The food was incredible and the service first class. Cozomel was ok, Roatan was a bit of a let down as well as the private island. Why would we want to get off the ship and pay seemingly high prices for food and beverages when they are included with the cruise? We would have preferred getting off on the mainland and experience the local fare. The last port allowed us to get into the port and experience that. As I previously said, the ship experience was great. No so some of the shore locations.

Overall very nice. Some of the ship staff were extremely hard to understand and gave me wrong information several times. The ship however was beautiful. Yt?the food was fantastic.

This was a great trip. All the shows were super!! Our steward Jayson anticipated our every need. Food was delicious. If I remember correctly there was 1 crew member for every 2-3 people. Extremely clean and crew and passengers were friendly in a comfortable way.

Unimaginable beauty from the shorelines to the wildlife. It is still cold in June. The excursions off ship are excellent to view local custom