Oceania Cruises - Marina Reviews

I have generally cruised with Oceania and have been extremely well satisfied. This trip was no exception. They are an excellent cruise company and the ships, staff and especially the food are wonderful. Thoroughly enjoyed this cruise to celebrate a family event.

Everything was great except 2 things: not being able to get dining reservations until 9:00 was terrible! and the check out process was a nightmare! They should have told us to order a private car to pick us up. There was a line a mile long for a taxi. It was very disorganized.

the attractive fares 2 for one including the Internet, to find that only one member gets the use of the " free internet" and that is even a slow internet. Please you have a good Oceanliner,but using a low price to attract customers and then adding 20 to 30% for services is misleading IMHO. Again I liked the service and the amenites but the total cost of the cruise was higher than I excpected. THANK U

Oceana is the best.

This was our second cruise with Oceania. We enjoyed wonderful service. The stateroom was better than we expected. Just like our first cruise the cuisine was excellent. There were just a few events that disappointed us. At first glance the events may seem minor. When my wife and I talked over we realized that we felt as if we were taken for granted. It was as if Oceania's perception of their reputation and brand loyalty precluded their need to address the little things. We booked and prepaid for excursions at every port of call. We didn't stop in the Grand Caymans. We were told that some needed maintenance prevented it. The letter informing of us the change in itinerary thanked us for our understanding. No apology. Our prepaid and non refundable excursion cost $159.00 per person. We were given $119.00 credit. I received no explanation as to where the $80.00 went. Passengers that had similar experiences on other cruise lines were given on board credit for the inconvenience. We lost$80.00. We booked a couples massage. A couples massage is a discounted rate when compared to two individual massages. We were billed for two individual massages. That's another $80.00. Our disappointment isn't about the money. I DO NOT want or expect any refund. As I said, we felt as if we were taken for granted. No explanation for the change in itinerary. No explanation as to why we didn't receive a full credit for the canceled excursion. We make reservations for a couples massage which was confirmed at the desk when we arrived and then billed for two individual massages. The mistakes were either intentional which is shameful or unintentional which tells me that you are inept. I paid $10,000.00 for the cruise. In the overall scheme of it all The $160.00 means nothing. I paid $250.00 for La Privee because my wife and I were celebrating our anniversary. It would have been a wonderful experience except that instead of having a nice, quiet evening we spent the evening in conversation with our waiter. He had no idea that we might want to talk to each other and not to him. We know his life's story. As I said, it's the little things. In those situations it was as if we were expected to "take it or leave it". We "took it" and we will in all likelihood leave Oceania.

Oceania offers good value for laid back cruise passengers but I question their honesty at times. On our last cruise they by passed our first port because, they said, they needed to perform maintainence on their frisée generators. I flat out do not believe that.

Excellent customer service and attention to detail. Lots of staff always around but never "in your way". Good food, entertainment, and lovely staterooms.

cruise line is very good for experienced travels, who know what to expect. This cruise was for very senior persons, or travelers knowing what to expect

We love Oceania. Fantastic food and service. The crew is the best.

Oceans has the best people and the best food. Very enjoyable.

Oceania was exceptional

The cruiseline was excellent and we were very impressed with the transfers and the way every detail was handled and ran very smoothly.

Oceania by far the best cruise. Food was superb and the staff was extremely helpful and friendly.

Oceania was in a word. FANTASTIC!!!

We LOVE Oceania. It had been 7 long years since we'd been on a cruise, -'d Oceania was the first choice and came through as a great choice!

Already have recommended Oceania to friends.

Our 4th cruise on Marina Excellent food and attention to detail

The service and food onboard the Oceania ships is the best, and we like the smaller ships. Our priorities are food, the fabulous bathrooms, beds and service, not the excursions offered or the entertainment onboard. The Oceania ships are kept impeccably clean, and there is something for anyone.

Oceania Cruise Lines afforded us a great cruise on their ship "Marino". The ports were great and the service on the ship was outstanding.

We feel Oceania cruise lines is top quality for rooms size and food experience. The 1200 passenger Marina and Riviera are an excellent size for services and smaller enough to enter most port dockside. The country club casual dress makes for easier packing. The new ownership has not changed. We would continue to recommend Oceania.