Oceania Cruises - Marina Reviews

We enjoyed our cruise with Oceania very much, but there is some room for improvement, especially given the expense of their product.

Great ship, crew, food and itinerary.

High level of service, excellent meals

Oceania is a great cruise line. The crew are so helpful, and friendly. Whatever you wish for seems to be provided. Tour dates were changed, times of tours were moved, specialty restaurants were excellent, other guests were friendly and inclusive. What's not to like! We loved the lectures about the history of the ports, the afternoon teas, the team trivia, always something to do.

Top of the line in all aspects

Love Oceania, great food, right size ship and fabulous staff....extremely welcoming.

Prefer smaller ship

Wonderful ship, food and staff.

Best. Cruise. Ever.

Oceania is definitely a foodies' delight!!!

Oceania cruise ships are beautiful, comfortable,and have wonderfully friendly and helpful staff. I have one bit of constructive criticism - we were under the impression that wifi would be free; not only was it not free, but quite expensive and not dependably available. I feel sure that an organization as interested in their clients' comfort and pleasure will be able to correct this.

Oceania Cruises is exceptional in avery way-service, food, entertainment and ship board amenities

Oceania is wonderful...we have recommended the line to others. I will say that on this trip we used Alla tours instead of the tour company offered by the cruise line. We found the two day tour of St. Petersburg to be less expensive, and rather than large coach buses, Alla used 14 passenger Mercedes vans, each with its own tour guide. Very nice all around.

While the stateroom was lovely, and the excursions were very good, the cruiseline would not even consider our delaying the trip, after my husband's accident, even when we offered to travel last minute if they had an empty stateroom on a cruise in the future. We had a penthouse suite which comes with numerous amenities, and when after two days I questioned "what extra we should get", was rudely told, its in the packet you got, you should have reviewed it before you bordered and "demanded" the amenities when they were not forthcoming. Obviously, when we boarded the amenities should have been explained. Only after we complained through our Avoya travel agent did service improve dramatically, and the butler turned out to be excellent for the remainder of the cruise. While Oceana prides itself for its food, it was many times mediocore, and several meals had to be sent back because they were overcooked and dry--including a supposedly signature roast chicken, red snapper, and a steak at Polo which was not up to even supermarket standards in the US. In general, appetizers, salads, and deserts were excellent at all of the restaurants, main courses and entrees, were not up to to the same standard. I was delighted at some meals, very disappointed at others, and the consistency was lacking. Lunchtime at the Terrace Cafe, the salads were excellent, the few times we had the sliced meats they too were overcooked. The lines for security when returning to the ship were very, very long and there was not special premium line for suites. The tour guides were very good, but the tour guide in Visby knew less about the history of the town than I did. While on the bus to the "lookout" she was silent, and she imparted little information. AS I had studied and read the history of each docking port, so that I could get the most out of the trip, this was very disappointing. I assume that the guides are vetted, but this one could not have been. While visiting with other guests who have cruised numerous times on Oceana, they commented that this was the worst cruise they have had on this line, and that the onboard ship management on this particular cruise was not very good. They had taken 4 other Oceana cruises and said they would never do it again. As my husband could not come with me, we will probably plan another Baltic cruise, but are not sure we would re-book with Oceana.

Oceania is amazing. Best cruise experience.

Oceania is the only company for us. The high quality of service accommodations and food is second to none. We are independent land travelers and this cruise experience is very enjoyable. We look forward to the next cruise.

We cruise a great deal and Oceania is the best one so far!

Oceania is so perfect with anything that I would want to see and do.

This trip on the Oceania Marina was not in keeping with their normal high standards. We found the crew to be wonderful, but the management on board lacking in truthfulness.