Oceania Cruises - Marina Reviews

After almost two years of covid-19 restrictions, it was like freedom at last to relax with good food, wine and great service.

Had great cruise great crew unfortunately gained six lbs that I’m working off

The Oceania cruise abord the Marina was wonderful. Thye staff all so helpful, the ports of call spectacular, the food delicious, very good spa services, and the weather could not have been better.

Despite the difficulties presented by the pandemic, we felt very safe and happy on Marina and had a great experience

The Oceania Marina ship was very nice. The food was good. The Terrace restaurant was small and seating was limited. The food in the Terrace restaurant was average. Jacques Restaurant was way too crowded and very difficult to get a table for just two people. Overall, the excursions were very nice. Nicer than how they sounded on paper. The overall age group was much older than we had expected. It was, however, a great experience!

Wonderful experience with Oceania...again!

With norovirus onboard, we were disappointed in not being able to utilize all services. Although it is understood that the ship had to be disinfected prior to the second leg of the trip across the Atlantic, packing and unpacking during that time was consuming and disruptive. One of the attributes of sailing is to not disrupt trips with this task. On the other hand, the staff was very accommodating and courteous.

We booked the entire trip through Oceania, including air. We landed in Amsterdam 50 minutes before take-off for Barcelona. 25 minutes were spent taxing to the gate. Exactly as was scheduled. That left 25 minutes for us to get to our next gate. We ran to passport control and went to the head of the line. Ran to the gate and we were one of the last to get on the plane. We made it! Our suitcases did not make it. On the ship, I complained that the plane reservations Oceania made were not reasonable. The answer I received; you could have made the reservations yourself, you did not need to accept the flights arranged through Oceania. I was asked if we work with a travel agent with the implication that it was the agent's fault and should complain to the agent. We booked the cruise onboard on the previous cruise, but we have an agent we trust. Two days later my husband was hospitalized with chest pains. Hardly the vacation we envisioned.

The dining experiences, service excellence, and entertainment (especially Tim at the piano, and the light Rythmn band) were all wonderful. In particular the restaurant and room service staff are to be commended for their excellent service in the midst of the enhanced health precautions.

Relaxing, great food and service, good tours and plenty of options while cruising the Atlantic. Also great speed improvement on Internet.

We had a good time but so many things went wrong and no one seemed to care. We booked a pre cruise room in Barcelona. We received a brochure that confirmed our room but before we left we found out that the room had been changed to another hotel and we have printed material to prove that But taxis were cheap and we made it to the right spot on time. Got on the ship late but had a great lunch in Barcelona so no complaints here. Once onboard the ship there was no communication between us and our room staff. The only reason I knew her name is because she left something on our mirror with her name on it. I supposed that was because she expected a larger tip. We did need to use room service twice. The first was in |Tenerife. I hurt my knee and wanted some ice. I called housekeeping twice and never got through. On the third call I did get though but the line line was static so my husband called room service just to get a bucket of ice. They did bring but were quick to tell us this was not their job and housekeeping should have brought it to us. At this point in time all I wanted was some ice. I didn't care who brought it. On the second to last day we left the room and I realized I had forgotten my cane. My key card didn't work and neither did my husbands. It was morning so we contacted out room stewardess. Her key card also didn't work. Instead of calling for help she told us we'd have to go downstairs and ask for help at customer relations. Please note that I've asked for help because I need to use a cane. We went down and then back up because we had to be present. Security opened the door right away and made us feel like a piece of s*** because the door would open for her We had to put up with the Novo Virus fiasco. We couldn't put Tabasco sauce on our eggs in the morning. Why couldn't they have wiped down the bottle after our dirty hands had touched the bottle. The customer issue was really a big one for us. After all the Nora Virus deal was over we didn't know what we could touch and what we couldn't. We're in our late 60's and didn't appreciate young Russians in their 20s telling us what we could pick up and what we couldn't in buffet. There was no rhyme nor reason to what you could pick up yourself. I tried to pickup a dessert at lunch and was harshly reprimanded. My husband picked up a dessert at night and it was fine. This kind of scolding does not sit well with me. We loved our food but not the extras that went with it. We have a Carnival Cruise booked in March and looking forward to a cruise where although the food might not be as good the staff will know us on the first day and treat us good. hands had touched the bottle /////////////we

We thoroughly enjoyed our cruise from Barcelona to Rio (Nov.-Dec. 2019). Service was great, food always wonderful on Marina, and had perfect weather. Very relaxing and fun!

My 2nd Oceania cruise on the Marina and it was as expected. However, we had cases of illness onboard with people quarantined so the entire ship was affected. Lots of sanitizing and inconveniences as far as dining. We also had a few itinerary changes because of weather which was unusual. Otherwise, another good cruise.

I am submitting a short summary to you in the next 24 hours that might be helpful it you when arranging cruises on Oceania.

Beautiful ship, fine service, delicious food. It more than lived up to my expectations.

Oceania met - but did not exceed expectations

VERY SERIOUS room/linen problem that the Oceania staff is scared to address with my wife and I. A rating of 1 is a gift, there is not a zero.

This cruise did not have the usual high level of concierge and wait staff service from Oceania. They slipped on this one.