Oceania Cruises - Riviera Reviews

One of my best cruises I have been on, Christina the social hostess was amazing. Emil was also wonderful helping us make wine selections. Would travel with this crew and ship again. Very pleasant experience. Thank-You.

Had a wonderful time. Connie and John provided us with a wonderful hotel in Marseille and an outstanding transportation service. Made our trip very enjoyable and so much easier

Oceania is famous for their cuisine. It was not up to par on this cruise! I was disappointed. Staff was wonderful.

We enjoyed our cruise despite it being cut way short. Never docked anywhere, but the entertainment was great, the food was spectacular and we met lots of people. Oceania offered us either a full discount or a 150% credit (which we took for a future cruise). Great deal. We had more crew than passengers, so the service was first rate. We felt bad for the crew, as many did not know what was next for them. If there is a way we could help, We'd like to know.

We found every thing to be great on cruise except the new Spa and the way it is run! Lots of misinformation about treatments and costs which led to extra trips and phone calls to straighten out issues with extra charges and treatment changes from the way Canyon Ranch did it and the way it is done now. Not very relaxing. Lots of sign up for what you want and then massage therapist trying to sell you something else. Probably works well with the age of some passengers on Riviera but made my wife and I not sign up for more things would would have liked! New Spa system needs a tuneup!

Main dining room service and food was average at best. A total shock from our previous cruises on Riviera. Specialty restaurants were great but in high demand because of mediocre food in grand dining room. Internet is so last century. Pasteries and desserts excellent. Cabin housekeeping 1st class. Entertainment was mediocre.

Wonderful

Great food, great ports, fabulous staff

Nothing was too much trouble for the staff. The Ship was spotless. Iced water appeared wherever you happened to be! The cabins were fantastic and the person in charge always around In case anything was needed. I cannot praise all the staff (except Entertainment manager) enough. A totally fantastic experience. Thank you

As always Oceania had the perfect combination of relaxation attention and activity.

It was a fantastic cruise. Delicious, delightful food with excellent and superior service. We enjoyed so much that within 35 days we have booking another cruise Mrs H

Some of the excursions were tours of areas of St. Maarten that were totally devastated by the hurricane. Excursion should have been discontinued. Housekeeping did a wonderful job and the food was excellent.

Other than San Juan Puerto Rico, the ports and excursions on this cruise were not at all up to standard. Our guide in Antigua -- an English-speaking island -- was newly arrived from the Dominican Republic. He knew less about the place than we did, and his English was far worse than my Spanish. We had similar experiences in some of the other locations, topped by the fact that St. Bart's was skipped due to inclement weather (not Oceania's fault, of course). A final "issue" -- the plumbing in our cabin worked only sporadically. As I said in my comments at the end of the cruise, the experience was similar to staying in a youth hostel. We found ourselves running up two floors to use a public restroom in the middle of the night. Of all our Oceania trips, this was by far the worst.

While our cruise was great, we noticed some small changes that we keep note of for the future. The destinations staff were a bit “cool” and detached, so not Oceania. The other ship staff were as wonderful as ever. We love the change to the barista area, more seating for socialization or quite couple time. The Terrace grill’s hot area had four stations, all with the same food. The selection was limited and if you did not care for what was on the menu you were refined to find something in Waves or on the room service menu. Overall, however, the food that was available was great.

Ship staff was very cordial and helpful. Cuisine was excellent.

Not easy to control the air conditioning in the room.