“Great ports, not great ship”
2 stars
Ship: Regal Princess
Cruise Date: 08/17/2019
Destination: Europe
Planned and looked forward to this cruise for so long and the reason I did not give one star is because the ports were fantastic. Now the Regal Princess, let me start my saying this is not my first cruise thankfully, because if it was I would not cruise again,
Premium Aft balcony cabin B736, it’s saving grace was the wonderful balcony, we never knew from day to day if we would have hot water. Plumber was to our room 3 different times, both for hot water and a gurgling shower with a sewer odor, not pleasant. When docked in port our room had a sewer gas smell.
Our medallions worked great until the last couple days when you would have to tap the screen to unlock your door.
Dining room: although our waiters did their very best, we were not asked for a pre dinner cocktail nor were we ever asked for coffee with dessert, we had to ask. The beef was tough, making the meal a disappointment. Gone is the cherries jubilee, bananas foster, and everyday choices of strip steak or French onion soup, the food was just not up to par, salads were unappealing and desserts flat. I am by no means a foodie, I just always in the past have enjoyed dinner, not this time.
The buffet to the four of us was inedible, eggs slimy, dinner so unappealing after one time eating there could not return.
I tried calling the front desk 3 times regarding water issue with no answer each time, always had to go to the desk and wait in line where the phone was always ringing off the hook and nobody ever answered it.
I am platinum with princess and did not receive any notice regarding nibblies or drink specials in club 7. I again went to front desk to ask if they had an extra paper showing what time and the daily nibbles and nobody, even the supervisor knew anything about it and said it wasn’t one of my perks. Later when talking to another platinum pAssenger, she said that the received it, not good Princess.
I have a 13,000 dollar cruise booked next year with Princess for 25 days along with our travel partners and 25 Days is to long to be on a ship with bad food and understaffed departments who do not know their job. We are now actively looking for other comparable lines
Reviewed about 7 years ago by Carol
