Princess Cruises Reviews

The Princess land tour provided us with an awesome experience

Public spaces too small for amount of passengers on board and beds were lumpy and uncomfortable.

first time cruisers, that inform on some things, no beach chair for us ever at the pool. gift cards purchased they were NOT CLEAR or ever stated for room service only...

The cruise could have been delightfully pleasant except for the CONSTANT shilling to buy watches and jewelry. When we stopped in a port we were given little information about local attractions except for maps to the local jewelry stores, apparently owned by the cruise line as reported to us by locals in each port. The “educational” lectures were nothing but thinly disguised ploys to get us to purchase the lecturers’ books. The information given was often inaccurate and poorly presented. While the lecturer often had a write-up touting exceptional public-speaking skills, one in particular stumbled over nearly every phrase she uttered. Filled with malapropisms and mispronunciations, the lectures were almost painful to hear. Besides, they were sometimes broadcast on the public address system so there was no escape. While the food was overly abundant onboard, the quality was rather mediocre. The horrible waste of food was appalling! The unwillingness of the staff to halt serving enormous amounts of food detracted from the pleasantness of the meals. If you like being treated like a herd animal, then a Princess “cruise tour” is for you. We totaled our time spent standing in line while getting on and off the ship and onto and off buses transporting us to the various Princess lodges, and we figured that in the six days of the land tour we spent the better part of two days standing in line. Additionally, the Princess lodges were, in some cases, an hour-long bus ride from any activity and/or restaurant. Thus we were obliged to partake of more abundant and mediocre Princess food. We saw a lot of beautiful country, but were often unable to enjoy it because the incessant and inane tour guides would not shut up. They apparently attended the Princess school of joke-telling because the same jokes were repeated over and over ad nauseam. While they may have been funny on the first day, 14 days of the same material . . . Need I say more? The only reason we did not give the lowest rating possible to Princess is that we did see some wonderful places. It is too bad that Princess could not/would not provide the classy and sophisticated experiences we were led to expect by Avoya Travel.

EXCELLENT EXPERIENCE

Onboard food was only medium, not any better than Mimi's or Hometown Buffett. The staff aboard in dining rooms were extremely difficult to understand. There were too many other add on costs aboard.

The Princess Diamond experience was exceptional. The facilities were clean, the food very good and the staff wonderfully friendly. I couldn't think of anything I would have done differently. I was especially impressed by their efficiency with handling such a large group of people and getting us all to the correct place quickly and with very little stress.

This cruise was quite delightful. There was a significant incidence of the neurovirus onboard, so the help did double duty with extra cleaning and serving food both on the Horizon Lounge and in the diningrooms. The crew were very good and pleasant in spite of all they had to do.

Sapphire Princess was a great experience. The staff was extremely helpful and had a strong focus on the customer. Anything that we asked of them was done right away. We couldn't have asked for a better experience!

Lack of communication re. from ship to airport. We were not asked which terminal we departed from and were sent to wrong area. I showed my E-ticket that said terminal 5 and bus escort insisted it was wrong. British Air provided transportation to terminal 5--quite a distance away.

Golden Princess is very comfortable and friendly!

Had cruised so far with Carnaval, Norwegian and Princess. Of the 3 Princess is my favorite by far.

We like Princess. We probably chose a too-early sailing date for this northern cruise. Our only complaint would be a relatively short stay at a few of the ports we like - Halifax and Bar Harbor.

Princess did a very good job of meeting and in several occasions exceeding expectations.