Princess Cruises Reviews

Excellent service.

Very personable and what was promised was true

I have been on about 50 cruises and this was by far the worst one ever. Princess Cruise Line was always an excellent one but not on this cruise. The food was terrible. I always believed in hot food should be served on hot plates and cold food on cold plates. The hot food was terrible. No matter what meat was served it was almost impossible to cut and to eat. The egg omelet in the morning plus the English Bacon was very cold even though they prepared it especially for me. Debra ordered twin beds seeing as my wife passed away on Nov. 8th and her sister's husband passed away on Dec. 7th. She lives in Southampton, England so I had her fly to Florida to join me on the cruise. Naturally we insisted on twin beds. The cabin was an outside cabing with a small balcony. We always had a suite and not such a small cabin wi\thout a sofa or cocktail table. Only two small chairs. Most uncomfortable. They blamed it on the Travel Agent. The Persors Office was terrible. We asked for an upgrade to a Suite (which I informed them I was willing to pay the dfferance in price). They said they put us at the top of the list but they never followed trough. We asked for stamps for post cards every day, but they always stated that they would have them tomorrow. Unfortunately tomorrow never came. They usual exchange U.S. money for British Pounds and Euros but not now. They had a machine to exchange the money. That was the biggest rip-off. They gave you nothing for the exchange. We changed the money at the bank, when we got to land, and the bank gave us over twice what the machines on the ship gave us. The ship had coaches to take us to town. On all previous ships the coaches were free. Not on this ship. They wanted to charge us 8 Euro each way/per person. That would have been 32 Euros each way for the 4 of us. We ended up taking a taxi which only cost us 14 Euros and not 32 Euros. The cabin staff and restaurant staff were excellent. Definately no complaints there. I will never sail with Princess again. I will stick with Holland America and Cunard Sorry to complain so much but it was a terrible cruise.

Exceptional !!!!!!!!!!!!!!!!!!!

Princess is good but not like Oceania for food and service. I did the Caribbean tour to snorkel and dive and in that regard it met my expectations. But they shortened the shows to 30 minutes which I did not like and neither did a lot of other guests. Cocktails are expensive and overall service is just okay but the food was actually pretty good

This was our 10th. Annoversary Cruise. (We go ever year for this)and Princess people went above and beyond all the other cruises we have been on.

We love Princess!!!

We very unhappy with the itenerary. Particularly having to return to Ft. Lauderdale and wasted a whole day of our time. Also returning back to Princess Cays when we were already there once. We felt we certainly did not get our moneys worth compared to previous cruises. Will be looking at another cruise line in the future.

We were 16 of us and our group was one of the two bown skinned people on board. The courtesy and services were comparatively poor than that for white skinned people. Our requests were not fulfilled by the servers many time. Even when we called them they ignored us. We could see this among Caucasian white servers. Cruise photography was horrible. Very unprofessional photographers.

On the Coral Princess there was not any where near the maint done as on other ships. There was also not enough hand sanitizer stations available. The service and staff were good and we loved our cruise but some areas were lacking...

Princess line let us down this time. We sent off our regrets and have never heard from them.

We had taken a cruise the month before, and it wasn't a great experience. We were afraid that cruise lines across the board had taken cuts, and that's just the way it was. We went on Princess, and it was wonderful.

Great service, food, accomodations and lots of fun John Goodwin, Grand Bend, ON

We really like Princess cruises.

Island Princess was in need of a refurbishing.....we had a great time but the ship was very used.

This was the most beautiful ship & best food I've ever had on a cruise ship..the Crown Princess was wonderful..We danced til 2am almost every morning!..The shows & entertainment were wonderful..Loved the deli & coffee shop in the Atrium..

The entire experience is very pleasant.