“Christmas cruise on Discovery Princess”
2 stars
Cruise Date: 12/23/2023
Destination: Mexico
A new ship nicely appointed was marred by an overloaded passenger complement of 4100 passengers and a dining room fiasco regarding reserved dining times. The staff was simply overwhelmed by not knowing how to place guests at assigned tables for reserved times resulting in lines snaking up the staircases leading to the dining rooms. Waits of 45 minutes on two occasions coupled by a sterile, cold dining room (Ketchikan) with excessively long (2+hr) dinners made onboard dining an ordeal rather than an enjoyable experience. Not having a priest onboard for Christmas Catholic Mass was a TRAVESTY! Specialty restaurant reservation was not handled properly by the staff either.
Given the experience we had onboard, we will not be booking any future cruises on Princess.
Reviewed almost 3 years ago by James
