Princess Cruises - Discovery Princess Reviews

We took a cruise to celebrate my mother’s 75th birthday - and the whole family (7 of us) had an amazing time!

Sailed on the newest 'Discovery Princess' to Alaska. The ship is great, with lots of bars, restaurants and activities, the crew very friendly and helpful. Maybe it's because the ship is new that they haven't yet managed what to do with 3600 embarking passengers and the elevator wait times were often excessive. Other than that, a great sailing. The three Alaskan stops were well worth the effort, however, the evening stop in Victoria BC seemed a little pointless. I'd recommend giving this cruise a shot.

Luck with the sunny, dry weather, but no luck involved in Princess' dependably high quality food and service.

The excursions were delayed causing us to miss a lot of Juneau, others were cancelled for no apparent reason. Princess needs to work on this. Shipboard, it was wonderful.

Two issues: 1) My cabin Stewart was poor. Only provide towels once a day and had to be asked to refill the shower soap. This was not experienced by other family members on the same deck but different Stewart. 2) The Medallion app should have its own network free of charge and another network for WiFi use that is a fee.

It was a very scenic cruise, disappointed in the smoking allowed in the casino, was not able to use it, lots of heavy smokers on board, food was a hit or miss, very strange menus in main dining rooms, buffet, people allowed to serve themselves, while touching food and putting back at times, should have been served by the crew only, very unsanitary especially with covid still around and will be forever, lots of rude people, as I was on an electric scooter, walking right up to me like I was in their way, elevators over crowded, not many people wearing mask or caring one way or another, that's all poor judgement and management on Princesses behalf, would not cruise with them again!!

Discovery Princess is a wonderful ship and the Princess crew gave wonderful and very friendly service. The Dining Room staff is so attentive and helpful, accommodating our special needs. Our stateroom attendant was equally wonderful. The captain and his staff kept us informed and we enjoyed the wonders of Alaskan nature and the warmth of the people of the land. We even saw the Northern Lights in the middle of one night as we were sailing. Great cruise, however, we were disappointed in not being able to sail up to the Dawes Glacier due to ice blocking the Endicott Arm and not having the Rock Opera in the Princess Theater due to cast illness. But otherwise, a wonderful cruise.

I visited Alaska in 2015 with my spouse. The trip was marvelous, however it was with another cruise line. My aunt encouraged me to try Princess for our May 8-15th trip. I was impressed! The cruise ship activities were wonderful and highly inclusive. I'm looking forward to sailing Princess again soon.

Reynaldo did a great job of putting everything together Special thank you to him

Check in process was awful. Long and confused. Very poor. Cabin was poor. Only one chair for sitting, no small sofa. Clothes hanging area and washroom access were poorly designed. Buffet area very confusing and poorly laid out. Food was not up to the quality of our previous 14 cruises. Since we were Canadian we could not get our "Medallions" ahead of time therefore by the time were got them upon boarding all the dinner reservations had all been taken. We had to wait every night in the "No reservations line". Otherwise the staff, entertainment, and condition of the ship was excellent. It was still nice to get away for 7 days.

We all had great time but there were lots of glitches in operation that ruined our vacation.

The cruise staff were so friendly and happy to be back at work, pleasing their customers. Most of the minor issues we experienced was with the occasional self-absorbed passengers or teens with inadequate social skills. The biggest issue was the failure of the Medallion App (and supporting software infrastructure) to make reasonable reservations at the specialty restaurants. We tried making dinner reservations early in the cruise, but the systems kept denying us. I heard this complaint A LOT. We found it better to go directly to the restaurant podium and speak to somebody for a next-day seating. Cabin Stewards were superb and helpful every time we need to find something. Definitely recommend this ship for the 45-70 year old crowd, as well as for families with older children (there were many aboard, but for the most part -- invisible -- for the duration of the cruise. I'd go again.

It was great being one of the inaugural passengers on the Discovery. Every thing was great. In transit could be improved but de-embarkation was very good for us at least.

The Medallion APP is Broken especially the Dine my Way service which needs immediate attention? This service was not available thru the Medallion App and was corrected by the Maitre D onboard the Discovery. Cruise was 5 Star by my rating was 4 Star due to Dine My way app issues. Also Wheelchair and Handicapped Debarkation needs attention as well?