Princess Cruises - Grand Princess Reviews

We had a good time and enjoyed thecruise. The service was excellent

We did not have a very good time, we were moved to the back of the ship which was very rough ( we both got sea sick ) from the fumes and the ports of call were very short

The Avoya travel agent Lois Sposa Personal Vacation Planner Embrace the World Travel, LLC was excellent as well as the great visit to la Paz and other Mexican Ports, Princess food, entertainment and service top-notch

Enjoyed every moment, all our requests were met with enthusiasm. The stateroom was great and our Steward Miriam was the best, she made our stay wonderful! Her attention to detail, friendliness, work ethic and attitude were fantastic! We will do this again! Thank you so much for making our birthdays and Anniversary a wonderful memory. Jerry and Penny Tatum

Hawaii ,was beautiful ,and lives up to all of our expectations.Lots of testing and masking but worth it.Sea days are the best and lot of them on this particular voyage

This was our first long cruise since Covid. It was fun and relaxing. Thank you for making it happen!

We paid for a premier soda package but we’re charged every time our child ordered one on the app. We went to guest services several times a day to get it removed. The buffet lacked variety and quality.

Loved the ship ,food was just ok for Princess,comedy and entertainment was great.

We loved this cruise. The team on the cruise made the journey unforgettable.

The new cruise connection in SF is really an improvement over our last Cruise where traffic had to be stopped on the Embarcadero. While the Grand Princess is a little shop worn compared to the newer ships in her class, it served us well and we were able to take advantage of many of the new features of Medallion service that will be completely a part of this this ship in March. Our service was flawless even though many of the service providers were on their first contract. We often had to remind the dinning room that even though we were in a room that had plenty of dinning on request, we had a reserved table for our family of 6 and desired our consistently good waiter and her knowledge of our particular needs. One member was a powerchair user that did not desire to climb steps, Our art excursion at Puerto Vallarta was exceptional, the long excursion to Colima and Comala was perfunctory. Getting on and off the ship at the ports was exceptional. Bar staff didn't know what a dirty martini was (a martini with oliver juice). Our handicap room was perfect for us. This ship was the oldest (1997)in its group and sometimes came across as little threadbare. Our previous cruise on the Ruby to Alaska was exceptional with a much newer ship and no signs of wear.

Poor entertainment except for Singer Mr. Brown, Crew very good, always courteous and ready to help, for them ****, the food quality on daily buffet very poor, need a lot of attentions and a serious improvement. Excellent pizza on deck 14. The food in Dining room need some attention, personnel very good. The culinary demonstration a disaster, the Indian pastry chef saved the show in some way. The personnel at the Purser/Hotel Dept. alway corteous , efficient and professional. This cruise is not recommended for young people. I’m afraid to book a cruise with Princess, therefore I do not recommend . Thank you

The grand princess needs to be repair as soon as possible. She leeks from the walls in the plaza level.

A great trip, excellent service, fun things to do and super nice people!

Eating at a shared table with some 75 year old passengers, they lamented that the cruise seem tailored for cruisers older than themselves. As they put it - there’s more canes, walkers, and mobility scooters than actual passengers on this cruise. The entertainment wasn’t just bad, it was outright offensive! A 30 minute production show to Motown done by an entirely white cast that changed the key of several songs. Again the comment on this one was from two African American women who said, “you can teach them moves, but they have no energy and no rhythm” just awful. I actually Booed for the first time during any production show I’ve ever seen during “The British Invasion” it was so bad I was embarrassed for the performers. The “born to dance” production was their best and the person next to me summed it up perfectly when he said, I’ve seen better performances at six flags and at least they have snoopy!” There was absolutely no thought given to crowd control on this cruise. Do to their ship design, it is only possible to traverse the promenade deck on one side - so let’s go right in the middle of that through way and register people for the art auctions, completely blocking the ability for anyone to get by each day. The cruise director is impossible to find. It’s like playing “where’s Waldo” he only appears at the end of production shows and on rare occasion you might find him at a “game” show. The assistant cruise director was everywhere but she is snarky, rude, insulting to passengers and should not be in front of people - ever. If someone from princess reads this -PLEASE for your own good, FIRE Natalie she is just awful! The trivia caters to teams of six so forget about winning a prize if you are a single player (in my case I always was one question behind the teams of six and I was just one person but they only award to the teams) when I suggested they do an award for teams and and award for single players, I was told to just join a team. Well done, however there will always be those that don’t want to be on a team and considering the grand prize is a coaster (no ships on sticks here) it seemed trivial (pun intended) to give out one extra coaster. Given the weather EVERY on deck activity (sail away, disco party, star gazing, shuffleboard, etc.) were all cancelled. Some were rescheduled and moved indoors but were not advertised on the computer app. When I asked why not, I was told that most of the passengers were older and only read the printed patter. Again, it essentially costs you nothing to put it into the app and everyone in our group never read the printed patter, we relied 100% on the phone app because we always had it with us. It truly seemed like they didn’t plan very well/at all for alternative activities. Then there was the Ensenada incident. The ship was supposed to arrive at 4:00 pm and leave at 7:30 pm, but due to weather, it was announced several days in advance that we would not arrive until 7:30 pm. On the day we arrived, the ship activities had absolutely nothing to do from 4:00 to 7:30 and then had to a of things to do starting at 7:30. In other words, despite having DAYS to plan and reschedule the activities, they kept to the original schedule assuming we would be in port at the original 4:30-7:30 timeframe. What a joke! One more complaint... I witnessed another passenger in the “tea library” have a complete meltdown. He went up and walked to the wall of drawers of tea leaves and opened several and found minimal leaves there to make his tea. There were several tea kettles available on shelves on the wall and he grabbed one. There is a large water spigot i. The counter with a big red warning sign that said “Caution: Hit Water”. Except, it was all FAKE. When the guy realized this, he came undone and went out and walked around the ship ten times before finally calming down enough to confront the customer service desk where they attempted to satiate the situation by offering him chocolate covered strawberries. He was not amused. Hawaii ports were great. Everything about the process part of the cruise could not be worse. All I heard every day were passengers complaining. I have it two stars because my son absolutely loved the kids club, so cudos to them.

Too many days on the sea, too few Hours in port. Entertainment inadequate for cruise with so many days st sea.

The blower went full speed with cold air. It finally was better after a Attendant came to turn it down after 10 pm.

Not as good as 15day Alaskan as far as room food or entertainment.

There was a long time at Sea and Cruise wasn't what I expected. Food was good, the services on the ship, entertainment left a lot to be desired. When we did stop at the stop overs, Juno was the only one that I could give a recommendation even thought it rained all day. On the cruise, did not see any wild life in the sea, or the glacier, just a glimse Nope would not recommend