Mediocre food and entertainment. Ate in the buffet most of the time. Mostly pork chicken and fish, my wife loves chicken but it was not eatable. The service staff was friendly however we had to request that our table be cleared, and drinks(non bar) be served several times. there is a lack of supervision in the buffet. Cabin steward was the best we have had, as was embarkation and debarkation. Airport transfer, we won't do that again, dropped off a long way from the counter. The last night one excellent show nearly a full house, but when it ended the 2 forward elevators were not available. Luggage moving I guess but just poor planing. Talked to several who thought this was a poorly managed cruse and not typical of Holland American. Overall it appeared they were trying to save money on staff and food. Offered to give a talk on the wild west, but that had to be approved by Seattle, maybe too much central management is the problem. I may cruse Holland American again but it will be for the itinerary not for the quality of the cruse.