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Holland America - Nieuw Amsterdam Reviews

4.3198 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“One in a life time”
Cruise Date: 08/03/2019
Destination: Alaska
The views,the glaciers,the boat,all was amazing.
Reviewed about 7 years ago by Irene
“Fabulous ”
Cruise Date: 08/03/2019
Destination: Alaska
Reviewed about 7 years ago by George
Cruise Date: 08/03/2019
Destination: Alaska
Reviewed about 7 years ago by Margaret
Cruise Date: 08/03/2019
Destination: Alaska
Awesome
Reviewed about 7 years ago by Cecil
“Wonderful”
Cruise Date: 07/27/2019
Destination: Alaska
Well organized, friendly staff, good food.
Reviewed over 7 years ago by Juanita
Cruise Date: 07/13/2019
Destination: USA/Canada
Reviewed over 7 years ago by Wendy
Cruise Date: 10/28/2018
Destination: Caribbean-Eastern
Reliability, quality and service ,,top notch.
Reviewed about 8 years ago by Rene
Cruise Date: 10/28/2018
Destination: Caribbean
Everything was fantastic. Food was top notch AAA Entertainment was great. Staff & service was superb
Reviewed about 8 years ago by Valentino
Cruise Date: 10/28/2018
Destination: Caribbean-Eastern
WE travelled with Holland America. Not quite up to the standard we thought it would be. Also the passenger age was a bit too old for us but then that is not the cruise line's fault. We should have checked better before hand.
Reviewed about 8 years ago by Vahishta
“Food was far below normal. Activities on board were almost non-existent. Will not cruise on Holland again”
Cruise Date: 08/11/2018
Destination: USA/Canada
Reviewed about 8 years ago by Martin
“The cruise was phantastic, the staff and service on board amazing, I really like the ship and all facilities, a big compliment to Cristina from Photo shop, but everything was simply perfect.”
Cruise Date: 09/01/2018
Destination: Alaska
Reviewed about 8 years ago by Iveta
Cruise Date: 09/01/2018
Destination: Alaska
Reviewed about 8 years ago by Michael
Cruise Date: 08/11/2018
Destination: Alaska
Had great results. My cruise was to Alaska and was the best
Reviewed about 8 years ago by Caroline
Cruise Date: 08/11/2018
Destination: Alaska
3rd Holland America cruise; had been to Alaska on a different line once & this like going on a completely different cruise. . . nicer in every way, including the excursions, accommodastions, dining experience.
Reviewed about 8 years ago by Judith
Cruise Date: 08/11/2018
Destination: Alaska
Reviewed about 8 years ago by Marian
Cruise Date: 05/05/2018
Destination: Alaska
Ship was first class from service crew, entertainment and food.
Reviewed over 8 years ago by Dorian
Cruise Date: 05/05/2018
Destination: Alaska
Cruise was beautiful but Holland America is lacking in their food. The Lido Market was terrible. The Dining Room was not exceptional even though the chefs are from the CIA. Service of the porters was exceptionally good but their billing is not very clear and hard to understand.
Reviewed over 8 years ago by Carolyn
“Wonderful Cruise!”
Cruise Date: 04/07/2018
Destination: Caribbean
Everything went extremely well - We loved the cruise
Reviewed over 8 years ago by Patricia
Cruise Date: 04/07/2018
Destination: Bahamas
Mediocre food and entertainment. Ate in the buffet most of the time. Mostly pork chicken and fish, my wife loves chicken but it was not eatable. The service staff was friendly however we had to request that our table be cleared, and drinks(non bar) be served several times. there is a lack of supervision in the buffet. Cabin steward was the best we have had, as was embarkation and debarkation. Airport transfer, we won't do that again, dropped off a long way from the counter. The last night one excellent show nearly a full house, but when it ended the 2 forward elevators were not available. Luggage moving I guess but just poor planing. Talked to several who thought this was a poorly managed cruse and not typical of Holland American. Overall it appeared they were trying to save money on staff and food. Offered to give a talk on the wild west, but that had to be approved by Seattle, maybe too much central management is the problem. I may cruse Holland American again but it will be for the itinerary not for the quality of the cruse.
Reviewed over 8 years ago by Frederick
“fabulous!”
Cruise Date: 02/24/2018
Destination: Caribbean
Islands were beautiful! Amazing that they did not show any effects of the hurricane.
Reviewed over 8 years ago by Marita
Cruise Date: 03/03/2018
Destination: Bahamas
From start to finish, we had the best service - not only working with Nancy to book the trip, but from the minute we boarded the ship until we arrived at the airport for our return home. Both Avoya and Holland are the best!!
Reviewed over 8 years ago by Gail
Cruise Date: 01/13/2018
Destination: Caribbean
Reviewed almost 9 years ago by William
“Great way to decompress!”
Cruise Date: 12/30/2017
Destination: Caribbean
Food was excellent. Ship was great.
Reviewed almost 9 years ago by Helen
Cruise Date: 12/30/2017
Destination: Caribbean
Reviewed almost 9 years ago by Kurt
“Very disappointed ”
Cruise Date: 12/23/2017
Destination: Caribbean
Bad experience on that ship! Bad management and won't be going there again
Reviewed almost 9 years ago by Jo Anne
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