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Holland America - Nieuw Amsterdam Reviews

4.3198 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Beautiful ”
Cruise Date: 05/08/2022
Destination: Alaska
A bit of confusion in Denali as they had just opened (an unexpected snowstorm), had some staffing and network issues, but all were worked through. The staff that were there were wonderful and handled the stress well.
Reviewed over 4 years ago by Michele
“Panama canal cruise”
Cruise Date: 04/07/2022
Destination: Europe
Excellent trip. Awesome music venues. Great medical. Loved our cabana.
Reviewed over 4 years ago by Frederick
“panama Canal”
Cruise Date: 04/09/2022
Destination: Panama Canal
The ship was half full which was great but then programs like historians and other lectures and evening entertainment were also lacking. Port stops were all great as was food, drink and bbKing Bar
Reviewed over 4 years ago by Art
Cruise Date: 03/12/2022
Destination: Caribbean
Reviewed over 4 years ago by Gary
“Nice to be cruising against n.”
Cruise Date: 02/19/2022
Destination: Caribbean
Ship sailed at about 50% capacity. Excellent service as always on Holland America. Nice ports (Curaçao skipped due to high winds in the harbor). Half Moon Cay twice as scheduled (week 1 and week 2).
Reviewed over 4 years ago by Steve
“Exceeded Expectations!”
Cruise Date: 02/19/2022
Destination: Caribbean
Staff made the trip! Whether in the dining room, at the pool or our cabin stewards .
Reviewed over 4 years ago by David
“Exceeded Expectations ”
Cruise Date: 02/19/2022
Destination: Caribbean
HAL exceeded our expectations in all areas. Ship was exceptionally clean and maintained. Service was excellent. Food was awesome. Cabin was clean and roomy. It had been 10 years since our last cruise. We were not avid cruisers. HAL changed our mind and we will cruise again… on HAL.
Reviewed over 4 years ago by Barbara
“Itinerary was changed, disappointing. Would use a different cruise line next time.”
Cruise Date: 12/04/2021
Destination: Caribbean
Reviewed almost 5 years ago by Cynthia
Cruise Date: 11/13/2021
Destination: Caribbean
Reviewed almost 5 years ago by Rita
“Comfortable cruise”
Cruise Date: 10/23/2021
Destination: Caribbean
Overall good cruise. Shows could have been better in the main Theater. Meals in the main dining room were less than stellar than in the past. overall promotions were good. The Tamarind was great. B. B. Kings' venue was good as always.
Reviewed about 5 years ago by David
“Panama Canal Cruise”
Cruise Date: 10/02/2021
Destination: Caribbean
Great job by Holland employees!
Reviewed about 5 years ago by Linda
“AWESOME!!!!”
Cruise Date: 09/18/2021
Destination: Alaska
I have cruised a few times and this was by far the best one I have ever had. Not only was Alaska on my bucket list and was the perfect cruise but the staff on the Nieuw Amsterdam was the best! Everyone really treated us like royalty but they also express how much they loved their jobs. Don’t think I’ll ever cruise anything but HAL anymore! I’m spoiled!!!!
Reviewed about 5 years ago by Donna
“Pampered every step of the way!”
Cruise Date: 09/11/2021
Destination: Alaska
This was my first cruise and it was wonderful. The ship was beautiful and very well maintained. Many food options and we thoroughly enjoyed the drink package. The only thing we wanted more of was dancing and the night club experience.
Reviewed about 5 years ago by Mary
“First Cruise was a 10!”
Cruise Date: 08/28/2021
Destination: Alaska
Holland America's Alaska cruise was outstanding. The service, food, entertainment and spa were all top-notch. We certainly got our money's worth.
Reviewed about 5 years ago by Lori
“Amazing!”
Cruise Date: 08/28/2021
Destination: Alaska
Like always Holland America goes above and beyond!
Reviewed about 5 years ago by Filomena
“Bucket List Worthy”
Cruise Date: 08/21/2021
Destination: Alaska
We really enjoyed the cruise. So glad we boked it. The open dining worked out fine. We met a lot of nice people. Everything on the ship was very good...cleanliness, food, drinks, all the staff. The weather was great. We had hardly any rain, the temperatures were good to great. Only downside was the day in Glacier Bay. It was very foggy and overcast. We did get some good video of the calving, however. Cons: Coffee was lousy, especially in the Lido Market for breakfast. They did have a coffee bar that I was able to get an Americano with an extra shot to start the day. Our previous cruises were on Royal that had a Starbucks Bar. Internet speed and TV navigation was lacking. Some people I talked to that were not retired yet actually appreciated the internet slowness...they could relax:-) They need to add CNBC to their offerings. We had an issue with the Port Valet program which we registered a complaint with HAL Pluses: The Excursions. We did the Dog Sled Camp in Juneau. We did the Fortress of the Bear and Sea Otter boat trip in Sitka. We saw plenty of whales up close...got a few tail in the air shots. The Salmon Fishing in Ketchkan was fun. Jackie and Nick performing at Broadway Onboard were very entertaining...after seeing them the first time, we made sure we saw all of their performances. The band in BB Kings was also good. All and all, a wonderful trip and truely bucket list worthy.
Reviewed about 5 years ago by Ronald
“Alaska trip marred, but HAL was great!”
Cruise Date: 08/21/2021
Destination: Alaska
After beginning my vacation, I was blindsided by the news that my travel companion was diagnosed with ALS, which was affecting her cognitively as well as physically. Because of her cognitive issues, we were unable to have the trip I had hoped for and planned. HAL was great. Very organized! Alaska was BEAUTIFUL! I learned about Alaska's history, saw some cool stuff, and so am hoping to get another great deal from HAL so I can go back again and really be able to enjoy the trip!
Reviewed about 5 years ago by Debra
“Best vacation ever!”
Cruise Date: 08/14/2021
Destination: Alaska
Working with Konny Lowe makes having a super great, beautiful vacation a breeze. The emails reminding us what to bring such as our shot records, and our COVID test was helpful as we arrived at the dock and watched as people were denied boarding since they did not have a COVID test completed. I was super nervous as I was making reservations, not only for us, but for two sister-in-laws who have not ever traveled, Konny also made this great by calling Holland America numerous times for me to ensure we were in adjoining rooms. Everything was perfect. This was the second trip we have booked with Konny and we are paying on our third trip now, a 22 day cruise. I highly recommend Holland America and Konny Lowe!
Reviewed about 5 years ago by Katrina
“Our third trip to Alaska”
Cruise Date: 08/07/2021
Destination: Alaska
Our third trip to Alaska with Holland America. The wearing of the mask due to the virus was a little off putting but our accommodations and food were good. We did seem to have a bad smell creep into our room at night (smelled like sewage) and we missed the towel sculptures!
Reviewed about 5 years ago by Carolyn
Cruise Date: 08/07/2021
Destination: Alaska
Reviewed about 5 years ago by Rebecca
Cruise Date: 07/31/2021
Destination: Alaska
Reviewed about 5 years ago by Anthony
“all we expected”
Cruise Date: 02/08/2020
Destination: Caribbean
Reviewed over 6 years ago by William
“Fantastic Journey ”
Cruise Date: 02/29/2020
Destination: Caribbean
Had a great time. Everything was perfect in every way.
Reviewed over 6 years ago by Susan
“Great food and great service on Holland America ”
Cruise Date: 02/29/2020
Destination: Caribbean
As always Holland America does a a great job
Reviewed over 6 years ago by David
Cruise Date: 02/29/2020
Destination: Caribbean
It was wonderful! Loved the newer ship.
Reviewed over 6 years ago by Dora
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