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Holland America - Nieuw Amsterdam Reviews

4.3198 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Holland America is Always the Best!”
Cruise Date: 12/23/2022
Destination: Caribbean
Just returned from a Christmas Cruise on HAL! Great weather, great time, but especially the outstanding crew! Each are nicer that the last one you met. Very courteous and eager to please. Since I work full time one cruise per year is my limit and I have already booked a 12-day cruise for next Christmas/New Year's!
Reviewed almost 4 years ago by Margaret
“Excellent Service Aboard Holland America Line”
Cruise Date: 12/23/2022
Destination: Caribbean
Carol Brocksmith did an excellent job on booking this trip for us and staying in touch. Could not have been happier with the entire experience. Happiest crew I think we have ever sailed with. Food was excellent. Will definitely be re-booking in the future with Holland America Line.
Reviewed almost 4 years ago by John
“First and Worst on Holland America. ”
Cruise Date: 12/11/2022
Destination: Caribbean
Service and food was horrible as a whole on the boat, we considered leaving the cruise after just two days, we left five days early with no regrets of leaving our veranda room and driving 15-hours to get away from Holland America. STAY AWAY!!!!!
Reviewed almost 4 years ago by Richard
Cruise Date: 12/11/2022
Destination: Caribbean
Reviewed almost 4 years ago by Susan
“Beautiful vacation!”
Cruise Date: 12/11/2022
Destination: Caribbean
Beautiful ship, outstanding staff, delicious food and beverages
Reviewed almost 4 years ago by Sandie
“Very good stops. Food in Lido Market was repetitive.”
Cruise Date: 12/11/2022
Destination: Caribbean
Aruba and Curacao are prime ports to visit. On board, the most disappointing aspect was that the buffet food was repetitive (for example, I loved the lamb curry the first night this rare treat was served, but I did not expect that it would be served the next night and the night after that, too, and the nightly fish dish tasted like the same fish served the night before and the night before that with just a slightly different sauce or seasoning). The salad bar had limited selections, almost always the same, and even the desserts had very little difference from every other night's desserts.. I recall when Holland America's buffet was a delightful variety of international tastes every night. Balcony cabin was comfy, as always. Cabin stewards Edhy and Anwar were top notch. Noticed rust in a lot of locations, especially around the pool, and the movable roof over the pool screeched when opening and closing. Overall, a nice cruise but a bit disappointing to veteran HAL cruisers such as us.
Reviewed almost 4 years ago by Charles
Cruise Date: 12/04/2022
Destination: Caribbean
Reviewed almost 4 years ago by Douglas
Cruise Date: 12/04/2022
Destination: Caribbean
Reviewed almost 4 years ago by Ingrid
“Restful Pampering”
Cruise Date: 12/04/2022
Destination: Caribbean
We enjoyed our seven day vacation in the Caribbean on the Nieuw Amsterdam. We didn’t even get off the ship. Holland always has a bridge room and we met lovely people there where enjoyed the challenge every day. Our dinner in the Pinnacle Grill was excellent. Great service, beautiful ambiance and wonderful food. Would recommend trying that experience when possible. All the staff on the ship were pleasant and courteous. We enjoyed the entertainment both in BBKing’s and on the Main Stage. Boarding and disembarkation were quick and easy. We always enjoy cruising with Holland America.
Reviewed almost 4 years ago by Phyllis
Cruise Date: 11/13/2022
Destination: Caribbean
Reviewed almost 4 years ago by Dawn
“Disappointing ”
Cruise Date: 11/06/2022
Destination: Caribbean
Food menus extremely repetitive, a large percentage of the food very spicy. The entertainment was by far the worst experienced on any cruise. The overall impression is of a company focusing on profit before quality
Reviewed almost 4 years ago by Douglas
“Great Itinerary!”
Cruise Date: 11/06/2022
Destination: Caribbean
Wonderful cruise! We will be taking this cruise again in future!
Reviewed almost 4 years ago by Brittany
“Dissapointing Holland cruise”
Cruise Date: 11/06/2022
Destination: Caribbean
We’ve been on 8+ Holland cruises including this one before. Food choices in main dining room, used to have a few same choices every night No longer Entertainment was mediocre compared to the past Not hollands fault, but some excursions were not were advertizedt(this has been addressed with Holland) Maybe it’s too soon after covid, but not pleased
Reviewed almost 4 years ago by Jay
Cruise Date: 10/25/2022
Destination: Caribbean
Reviewed about 4 years ago by Maura
“All our expectations were met”
Cruise Date: 10/02/2022
Destination: Panama Canal
Reviewed about 4 years ago by John
“Panama Canal 17 day”
Cruise Date: 10/08/2022
Destination: Panama Canal
Staff amazing, food quality and entertainment deteriorated. Holland America has cut back on a lot of amenities.
Reviewed about 4 years ago by Georgianne
Cruise Date: 10/02/2022
Destination: USA/Canada
Reviewed about 4 years ago by Graeme
Cruise Date: 10/02/2022
Destination: USA/Canada
Great relaxing cruise. Arrival and departure easy and fast. Enjoyed the crew friendly and helpful. Navagator not working,
Reviewed about 4 years ago by Elizabeth
“Great Trip--Covid infected”
Cruise Date: 09/25/2022
Destination: Alaska
Our wonderful vacation has been extended a few weeks as we returned home to test positive and are enjoying this time on our deck at home. Vaccinated, so not terribly sick, just isolated.
Reviewed about 4 years ago by Denelda
Cruise Date: 09/02/2022
Destination: Alaska
Reviewed about 4 years ago by Theresa
“No more HAL”
Cruise Date: 09/04/2022
Destination: Alaska
No Dutch influence anymore, used to have Dutch cheese, Dutch desserts, only thing good was to celebrate mass.
Reviewed about 4 years ago by Jozef
Cruise Date: 08/04/2022
Destination: Alaska
Reviewed about 4 years ago by Mark
Cruise Date: 08/03/2022
Destination: Alaska
Reviewed about 4 years ago by Neil
“Loved the cruise part”
Cruise Date: 07/17/2022
Destination: Alaska
Holland did a fabulous job on the cruise part of the trip. A little too much travel time after Denali.
Reviewed over 4 years ago by Thomas
“Alaska Cruise ”
Cruise Date: 06/05/2022
Destination: Alaska
It was great! We enjoyed it very much. Would do it again.
Reviewed over 4 years ago by Dorothy
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