MSC Cruises Reviews

From the time Kevin (Travel Agent) began to make arrangements, until disembarking this trip was flawless! The price was incredible, the food was varied , flavorful and beautifully presented and service delightful.

The ship was beautiful and the shows were terrific. Food was very good . Service in dining rooms on day one was a little chaotic but it improved after that. The ship had to change its arrival on the ports that we visited due to mechanical problems but we were given onboard credits . The pool area was always very crowded due to the amount of people onboard. Overall I enjoyed the cruise .

Was the best experience I ever had it was awesome would love to go again and recommend all my friends best cruise ever

Beautiful ship but food was horrible except breakfast.when to restaurant for breakfast sat there for 45 minutes as we watched the waiter take customers order who just arrived as we sat waiting and watching finally we just got up and walked out and had to go to buffet which now was packed we planned for early breakfast very over crowded it would of been nice to have 2 days in Bahamas instead of one

Overall it was excelent, the only reasons I don't give five stars is because of the customer service and the security on the boarding on the first day. I got rushed, to the point that I almost lost my passport.

I was pleasantly surprised on boarding the ship, it was very well maintained and everywhere was clean. I use MSC quite a lot and I can honestly say they served the best food I have ever had on that cruise line. The shows were great and my cabin nicely appointed. It was great value for money also. Thank you.

Food in Dining Room below par. Entertainment was disappointing (two shows charged a fee) . Crew was great. Ship was beautiful. Excursions were ok. Maybe I'm spoiled by other cruises I've been on.

This was the best cruise. Great ship, Great food, Great staff. It could not have been any better.

The food was horrible in the MDR. The appetizer's and salads were wonderful. The main entree was sometimes inedible . I felt bad for our servers as they knew were not overjoyed by the food- Not their fault-Their service was outstanding- The ships dancers and singer were very entertaining-the rest of the entertainment, Comedienne and Magician were sub par- We had been on the Davina before , the food and entertainment was outstanding at that timer. I do not know what has happened but we will never cruise on the Divina again-possible not on MSC again Very disappointing

although your ports were canceled due to weather, MSC made sure we all still had a great time. Even though the weather was out of their control, all guests received on board credit as a gesture to make trip still enjoyable.

Cruise experience was good but could have better if they wouldnt have change our itenary on the last minute.

I love msc cruise line but I did not care for seascape. This ship design is choppy. The should gave 2 buffets, it was always crowded. On the other hand, our interior room was my favorite. We had room 9074, there was a hallway on onside and a cleaning area on the otherside...no neighbors

Loved the food, the ship, the game shows, entertainment, etc. The ship was clean. MSC's private island was awesome! The staff were extremely polite but most weren't very knowledgeable about the ship, shows, or anything going on. About half the waitstaff and bartenders went out of their way to help you and the other half pretty much hid or used "tunnel vision" to purposely not see you. In the buffet, the wait staff would hangout at the bar with their backs to you (laughing and joking) acting as if they were waiting for the orders they put in but then later would walk off with no drinks on their trays. We were walking up to the Sky Bar when a couple walking away said, "Good luck getting a drink here!" We sat down and three other people came to the bar and got drinks and left before I finally spoke up. Other than the bad service from about half of the waitstaff/bartenders, we really enjoyed our cruise. We will cruise with MSC again and will recommend them to our friends. (Already have, actually.)

Poor Service, Slow or Not Working Elevators, Low Quality Food, Everything Needs a Reservation (shows, gym, etc.) or you can't get in. You also never see your cabin steward, so you don't know who the person is as they don't make any appearance while you are around or introduce themselves. 1 star given as the shows were good.

This cruise was horrible and chaotic. They changed the itinerary of the trip after we checked in. There were no clear directions or guidance for how to check in. I paid for áurea package but didn’t get priority boarding. The disembarkation was chaos. Nobody helped us with the wheel chair.

Loved the ship - very pretty and spacious. Wonder why so many overpriced shops and no shops that cater to the casual user - would be nice to have somewhere to shop on board to purchase such items as cold medicine. The dining room was nice but crowded. Food was barely eatable either under or over cooked. Service was extremely slow to the point that we were asked to vacate before we had our desert to make way for the next seating. Charge for everything including shuttles to the city at each port - charging 18 euros for a bus shuttle is just highway robbery. The buffet restaurant was a pleasant surprise with lots of choices for food and lots of seating. While the ship had over 5000 passengers it was not crowded due to its size but made it quite comfortable. The announcements in 6 languages was quite annoying but that is the price you pay for boarding an Italian ship that primarily caters to Europeans.

MSc did a great job. Definitely recommend the upgrade. Otherwise a zoo. The staff were beyond phenomenal. Entertainment so so BUT entertaining

the food in the buffet was quite boring and the same, pasta and pizza, there was no Gluten Free options in the Buffet, there was a gluten free menu in the main diningroom that i used. Food was plain , not much taste or flavour from the buffet options. the italian clientel were rude, jumping ahead of others, yelling at others, one lady tried to run the elevator car because her husband was late, she yelled etc, will never take another WSC cruise again. we took a tour in Istambul, we never saw the Grand Bazaar, we were dropped off on a street that was nothing but hi-end, what a letdown the tour was.