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Norwegian Cruise Line Reviews

4.22991 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Great Spa and Fun with Family”
Ship: Norwegian Escape
Cruise Date: 01/21/2023
Destination: Caribbean
Quality was not what I expected from NCL based on past NCL cruises.
Reviewed almost 4 years ago by Ruby
“Overall Very nice”
Ship: Norwegian Jewel
Cruise Date: 01/14/2023
Destination: Panama Canal
Cancelled some tours at last minute went to rebook a tour and all the good ones sold out Cagneys Steak house sevice and food subpar
Reviewed almost 4 years ago by Mary
“Disappointing”
Ship: Norwegian Gem
Cruise Date: 01/16/2023
Destination: Caribbean
Not a cruise I would recommend.
Reviewed almost 4 years ago by Sheila
“Prima not so premo”
Ship: Norwegian Prima
Cruise Date: 01/15/2023
Destination: Caribbean
Maybe our expectations were high- but this ship was our least favorite of NCL and seemed to be general consensus of others who had also cruised NCL
Reviewed almost 4 years ago by Megan
“Excellent crews ”
Ship: Pride of America
Cruise Date: 01/14/2023
Destination: USA/Canada
Really proud
Reviewed almost 4 years ago by Babu
“Entertainment and food”
Ship: Pride of America
Cruise Date: 01/14/2023
Destination: USA/Canada
There’s NOT that much selection of entertainment for cruisers onboard. The steak that were served were tough and chewy. There were some entree that were salty. There are salt and pepper shakers on the table for diners to add them to the dishes at their liking (taste). On a good note talking to some housekeeping crew, they seems be be overworked and undermanned, but yet they did a decent job on their assigned task.
Reviewed almost 4 years ago by Reynold
Ship: Norwegian Prima
Cruise Date: 01/15/2023
Destination: Caribbean
Espectacular solo que el bufete es muy pequeña para la cantidad de personas
Reviewed almost 4 years ago by Fecaridad
Ship: Pride of America
Cruise Date: 01/14/2023
Destination: USA/Canada
Really nice
Reviewed almost 4 years ago by David
Ship: Pride of America
Cruise Date: 01/14/2023
Destination: USA/Canada
Well I was disappointed. The food isn’t that great. The meat for the steak is tough. The waiter did not recommend to order the steak because so many complaints were received from the passengers. This is my first cruise with NCL. This ship is sailing every week and I believe that the price I paid for the cruise is not worth it. The food for the hawaiian night is not good. One night I was able to meet the food manager and gave him my comments. I feel sorry for the waiter/waitress for all the comments they received from the customers. They tried their best to please the customers by telling them to order another dish if they didn’t like the food that they order. The entertainment is not good. The comedian picks on the audience to make people laugh and has no materials at all(BORING). I do not recommend this ship at all.
Reviewed almost 4 years ago by Marilou
“Panama Canal Cruise”
Ship: Norwegian Joy
Cruise Date: 01/06/2023
Destination: Panama Canal
We had a great time on our Norwegian cruise to Panama Canal! It all went well, and Avoya Travel booked it for us, and everything was organized well. Thank you!
Reviewed almost 4 years ago by Robert
“Poor service”
Ship: Pride of America
Cruise Date: 01/14/2023
Destination: USA/Canada
The travel agency did not meet the standard service. The cruise is not worth what we paid for. No nightly show, not cleaning the cabin and food not good
Reviewed almost 4 years ago by Zenaida
Ship: Norwegian Star
Cruise Date: 01/01/2023
Destination: South America
Reviewed almost 4 years ago by Judith
Ship: Norwegian Pearl
Cruise Date: 01/13/2023
Destination: Caribbean
Reviewed almost 4 years ago by Katurah
“Birthday Cruise”
Ship: Norwegian Encore
Cruise Date: 01/08/2023
Destination: Caribbean
The entertainment options were poor. We had limited places to dance and enjoy music. The places that were set up for dancing, had really bad choices of music.
Reviewed almost 4 years ago by John
Ship: Norwegian Escape
Cruise Date: 01/07/2023
Destination: Caribbean
Reviewed almost 4 years ago by Michael
“African Jade, :-)”
Ship: Norwegian Jade
Cruise Date: 01/02/2023
Destination: Africa
The ship, food, waiters, staff etc etc were great. Locations were what I went for and some still need to play on how to handle tourists but that isn't NCL's problem, its Namibia's. My main/only real complaint about NCL is the free air. Free air does not mean taking a normally 14 or so hour flight and routing it thru 2-3 continents so it takes 26 hours in the air. I was not the only passenger treated this way and it was a disappointment. 1 other minor disappointment is they no longer ask "share" when you enter a dining room which can be a but of a problem if you are a single but I am chalking that one up to Covid. Luckily your do make friends and find others to enjoy meals, trivia etc with.
Reviewed almost 4 years ago by Richard
“Great trip ”
Ship: Norwegian Jade
Cruise Date: 01/02/2023
Destination: Africa
Weather conditions hindered some tours
Reviewed almost 4 years ago by Brenda
Ship: Norwegian Pearl
Cruise Date: 01/02/2023
Destination: Panama Canal
Reviewed almost 4 years ago by Cheryl
“11 Night Caribbean Cruise with NCL”
Ship: Norwegian Dawn
Cruise Date: 01/02/2023
Destination: Caribbean
NCL needs to communicate with their guests. The ship should move their Cigar lounge to either the front or the aft of the ship and not in the middle. This is the second NCL cruise I have taken in the past 9 months and they do not tell the guests what is happening on a timely basis.
Reviewed almost 4 years ago by Jean
“good”
Ship: Norwegian Sky
Cruise Date: 01/03/2023
Destination: Caribbean
the meals and the service where excellents but the ship and the shows did not please us.
Reviewed almost 4 years ago by Serge
“Panama Canal ”
Ship: Norwegian Pearl
Cruise Date: 01/02/2023
Destination: Panama Canal
All excursions were great. Ship was great. Food and staff were great. Shows were scarce and not high quality. Not even mediocre. We greats that comment from several guests. But overall great trip
Reviewed almost 4 years ago by Laurie
Ship: Norwegian Breakaway
Cruise Date: 12/30/2022
Destination: Caribbean
Reviewed almost 4 years ago by John
“Great ship, great staff”
Ship: Norwegian Encore
Cruise Date: 12/23/2022
Destination: Caribbean
Reviewed almost 4 years ago by Renee
“too much to discover in 7 days”
Ship: Norwegian Escape
Cruise Date: 12/24/2022
Destination: Caribbean
Nice ship and itinerary, the ship has a lot to offer. Even with several months in advance to study the ship and her deck plans; we missed several things. Dining was fine, on all occasions. Crew knew their ship. The ships wifi options weren't explained very well ... we are a couple and wanted to be able to use "Find My" or text, or call each other ... but we did NOT want internet. We really didn't figure out how to do this until the last day. .... and it was text only, maybe.
Reviewed almost 4 years ago by Gene
“bliss was great!!”
Ship: Norwegian Bliss
Cruise Date: 12/24/2022
Destination: Caribbean
what a beautiful ship. meals were amazing. buffet was very crowded. took one excursion and it was horrible. isla de pasion! air travel was great. hotel in miami was perfect! great trip all around
Reviewed almost 4 years ago by Sherryl
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