Norwegian Cruise Line Reviews

We loved the cruise. Could do without the ports of Colon, Panama and Costa Rica. The employees on the ship were great.

The NCL joy exceeded our expectations and cannot wait to travel with them again. Julie Lawrence was instrumental in putting this trip together. We appreciate her very much.

this cruise was excellent for NCL service, food, shores excursions and itinerary. thank to our agent for her good job.

this cruise was excellent for food, room,itinary and service. very nices places to visit with ncl shore excursions. Thank to our agent for the very good job.

The crew was excellent and the sites were unbelievable.

Norwegian is excellent all the way around. Ginza is a mediocre restaurant pn both of the ships - but all of the other restaurants were FANTASTIC and delicious. Moderno was great on the Jade but only average on the Star. The personnel are exceptional on both the Jade and the Star. Everyone was eager to help and very polite. The show "Paradis" was better than shows I've seen on Broadway. Great entertainers on both ships.

Since our trip to Israel was cancelled, we had to make do with more Greek Islands. They turned out to be very interesting and enjoyable. Turkey was terrific on both stops. We loved Ephesus and Istanbul. The food was very good and the entertainment got better as the days went by. But our cabin did not improve. It remained small but it helped when I requested a chair to sit on and a padded chair arrived. The tiny toilet area was outrageously small. I can't imagine how big people could use it! It is not the fault of the cruise line since I ok'd the cabin but it was a lesson in asking more questions when booking a cruise. Otherwise it was a lovely time.

We took our first Norwegian Cruise this month. It was a short 5 day repositioning cruise which only stoppped at Victoria Island and ended in Vancouver. The Norwegian Bliss is a nice ship and our balcony room was very roomy and nice. The Cagney Steakhouse (specialty dinner) was very good, the main dining was very good, the buffet was ok (your typical buffet) and the Q was good as well. We normally travel on smaller ships so it was an adjustment to a 4,000 person ship. For the most part it was not too bad except at dining times where you had to wait for seating. We paid for the priority access and it worked well on disembarkation. It helped with embarkation in that we didn't have to wait to checkin, but the the rest of the process was a nightmare. We waited until 2:00 to get on the ship, 4:30 for our room and 6:00 pm for our luggage. The struggles of larger ships I guess.

Our cruise was the trip of a lifetime. It was the perfect opportunity for my daughters and I to bond and spend quality time together. The ship was breathtaking, food was to die for, excursions a blast, staff phenomenal and our memories are priceless.

My main reason for selecting Norwegian was that it went all the way through the canal. I was disappointed in that they didn't have a lecture on the canal herto Vallarta, I did not get from the shore team until the group had left. I did get an apology aistory and building challenges . Also getting a good observation spot was verfy difficult. I went back to my balcony room and took pictures from there. I only went on 1 shore excursion in Guatamala, which was my fault for not booking early; however, a 2nd excursion which was Pund money back. The service was excellent and the food was good, but, my major complaint was debarkation. With so many My main reason for selecting Norwegian was that it went all the way through the canal. I was disappointed in that they didn't have a lecture on the canal herto Vallarta, I did not get from the shore team until the group had left. I did get an apology aistory and building challenges . Also getting a good observation spot was verfy difficult. I went back to my balcony room and took pictures from there. I only went on 1 shore excursion in Guatamala, which was my fault for not booking early; however, a 2nd excursion which was Pund money back. The service was excellent and the food was good, but, my major complaint was debarkation. With so many travelers (4000, I believe) the luggage retrieval and the customs queue was slow and cumbersome. This will disctravelers (4000, I believe) the luggage retrieval and the customs queue was slow and cumbersome. This will discourage me from taking a very large ship again.

I had sooooo much fun on the Norwegian Gem Cruise. I baught more art. I got a gem pinky ring and a steal from the original price. Brought back enough rum to last me till da end of the year. Sorry that we did not make Bermuda but was happy dat da captain was more concerned about our safety than risking an extra stop. Bacon every day. Food was nice. The ship was clean. Just missed the towel animals on my bed. Every crew member was respectful and eager to help. The lady that dispensed the ice cream was one of the best. I have to thank my travel agent for making my arrangements, Patti works magic. Might just visit Bermuda in August.

We were very impressed with the atrium, it was just beautiful; the observation deck was perfect for a private get away and having a beverage! The weather during the entire cruise was almost perfect for this time of the year. If we do have a complaint, it was you were not able to sign up for any of the entertainment or specialty restaurants prior to boarding the ship, we had to wait in two different extensive lines to book our reservations.

My husband and I are regular passengers on Norwegian, but we won't sail this itinerary again. There was a very distracting (hard to sleep through) noise in our cabin that took half the cruise to get fixed. There was a silly issue with my husband and myself checking in separately and using the same credit card. The ship cut off our room card on the second day of the cruise without even trying to reach out to us to clear up the issue. Everything was so crowded it made it hard to enjoy what the ship offered. The food was very good everywhere as was the restaurant service. The shows we were able to see were very enjoyable. Only getting a half day stay in both St Thomas and Tortolla was disappointing.

Nicely refurbed in 2018

We loved the Haven, but ship, service outside the Haven and the nickel and dime atmosphere NCL has created will almost guarantee we won't use them again.

We stayed in The Haven and it was worth every penny.

All was good , few snags here and there had a red eye flight given , never again on that, then had to wait few hrs for lady from Norwegian to get our transfer to ship Very crowded In Bahamas no lounge chairs to be found used a table after much walking Some foods served not always hot , but was eatable , cold toast / eggs etc example Overall good trip Staff and waiters great All crew great

Everything about the ship and service were great— the food was especially good with a great variety of dishes— and surprise, Not Salty.

This cruise was exceptional !!! Service, staff customer service food bed/room were great. Ship was always clean food was delicious and it was fully staffed.