Norwegian Cruise Line Reviews

Bermuda was beautiful, as well as Bar Harbor Maine. I was not impressed with the Norwegian Cruise Line. The room was very, very small, as well as the bathroom.

Too many issues that could have been avoided

The cruise was great except for the handling of tender passes. There has to be a better way!!!

Loved the NCL Getaway ship, the entertainment was the best we've ever had on our 15 cruises. The Specialty dining was amazing as well, epecially liked Le Bistro and Seafood restaurants. We have been partial to Holland America lines but now have a new favorite, NCL!

We were very pleased with the smaller ship, Jade, and the main reason we booked this cruise was because the ports of call. Each day offered us a different culture and fantastic experiences & memories

all was good until day 7 when our room was being flooded by a burst pipe, and we weren't moved until day 8. Then I flight home was canceled and we spent 24 hours in Seattle airport before flying to Sacramento to Denver

The room was really small for the back of the ship and extremely expensive. We had 6 very small drawers for our things, We used the sofa for the suitcases and I had to continually unpack and repack. The close up makeup mirror and arm was so far away from the light so you couldn't use it. I ended up looking like crap because I cant apply makeup without it, no plugs in the bathroom and only one night stand. All of the excursions were grouped in the center of the trip (three days), we are not that active and after the three days we were too tired to do any onboard activities. And lets not even talk about the funds we spent to get the internet package, waste of money. The phone app didn't work so you couldn't plan and had to continually look at the paper schedule. The food was ok but on the fifth day I got diarrhea and spent a good amount of time in the ladies room. Not enough seating in the cafe for any meals and you had to walk around with plates for a place to sit. the overflow seating for breakfast was under the exercise room and very noisy with thumping. My suggestions: Break the excursions up to every other day and not have them grouped together, most people were older than us. Make the beds higher so you can store the luggage under the bed and better yet, put drawers under the bed. Add a shelf on both sides of the headboard along with a charging port for your phone and or kindle. Integrate a make up mirror for use with lighting. Add more seating area for meals NOT under the exercise room or change those hours until after breakfast. Alaska itself was incredible, I just wish the ship was better.

It was not my favorite ship on NCL. I thought the on board activities left something to be desired & the food was mediocre and “hit or miss”

All in all a good cruise. Food was hit or miss. Specialty restaurants were above the main dining but one night my lobster was over cooked (rubbery) and portions were tiny. Not worth any up charge. Wasn’t as crowded as the larger ships but felt more closer in. Buffets could have been bigger as it had 2 lines (1 on each side) which caused back ups. Better to have stations so you aren’t standing in line. Rooms are too small (shower and move able space). No place to put room service food but bed or couch for stability. Our shower backed up for approximately 1-1.5 days. Took a while to drain. Staff however went above and beyond. Super friendly and fun to be around.

We thoroughly enjoyed our cruise. Loved the room on 11 aft far away from the buffet so was getting great exercise walking ever day. Service, entertainment, and food was all excellent. Loved Jersey Boys and the Beattlemania

Bad weather in Bahamas caused us to miss the zipline and swimming with the pigs, but after that we had smooth and pleasant sailing across to Azores, Madeira and Lisbon, one of pur favorite cities on earth! So sad, we'll have to cruise again to get to Great Stirrup Cay and swim with the pigs... :)

Norwegian has great employees and only so-so food. Holland had 5 star dining room food - Norwegian's was about a 2 - 3 star Mixed reviews on the shore excursions. For example the "Nature" bus ride from Seward to Anchorage airport only allowed a half hour to look around a Nature "camp" for a lot of wildlife...impossible to see even a tenth of this in that time.

Ship was nice Hotel was terrible I’ll never book through Avoya again if the try to put me in a shabby hotel again!

Nice trip a bit cold but otherwise OK

Ship was just ok. Food average. Workers on ship was awesome and friendly. Entertainment was good music in clubs were really good. Overall not up to other ships quality. Would not do another cruise with this line.

Excellent time, stunning weather, good excursions, great accommodations, super service. Only disappointment was their wifi, horrible, and flexibility prior to the trip.

It was such a wonderful experience being on a cruise ship. Norwegian made it very easy and it was an organized and smooth vacation!! The sites were lovely and I will definitely be doing it again!

Horrible short stays: Victoria 8PM to 11:45 PM. Can't see anything at night. Ketchican: Parked ship 7 miles from city, View of old sewer plant, industrial area, nothing scenic there. Icy Straits: Ways for Norwegian Line to make more money off visitors. They controlled restaurants, souvenir shops and general shopping. Nothing much to see. One free Salmon Canning Factory to visit. Walking trail shut down and 45 min to 1 hr wait in line for 8 person gondola. Terrible. Almost 4,000 people on board, lots of lines for elevators. Have to reserve ahead most entertainments. Food, entertainment and crew were good.

One of the worst cruises I have experienced. When arrived there was a letter on the bed stating there would be no turn down service and sheets would only be changed once. Sheets on bed were worn and raveled. Entertainment was one comedian and an opera singer. No productions as on other ships with Norwegian. Ship was not as clean as other Norwegian as well. Rusted and not painted. Dirty on outside decks. Staff was not as friendly as well. Waited 45 minutes at lunch diner for piece of pie only to find out the waitress went on lunch and did not communicate to anyone. Just was not the standard as other Norwegian cruises. There were also no excursions. If you did not book them prior to embarkation you were out of luck. Two of islands ported at were also at the cargo port so had to have excursion. Could have taken a taxi to different areas but they were not very forthright with this information as to where to go. And there is also a taxi shortage on some of the islands. Definitely would not have taken this cruise and chosen a different line. Felt like my money was not used well.

This 9 day cruise had 5 port changes before or during the sail. In the end the advertised Venice stop was the most frustrating. It was originally advertised as Venice, then changed to Triste then to Ravenna. Triste would have only been a 2 hour transport each direction. Ravenna was more than this. The ultimate frustration was that they did not have enough shuttle busses to transport the people who were willing to travel a total of 5 hours to spend a few hours in Venice. People didn't realize they had to sign up for the shuttle busses immediately after the announcement was made...or that those with a NLC excursion booked would have 1st option on the shuttle busses. Those that decided to go into Ravenna were also faced with transportation issues as there were not enough shuttle busses for the people going to Ravenna. We were lined up for almost a block waiting to get a bus back to the ship. This was also an issue when we disembarked. Long lines for the shuttle bus to the train station and long line ups for those who booked a taxi. It was a frustrating mess. People book cruises based on where they are going to visit. 5 changes to the ports in a 9 day tour is pretty poor. I had opted for paying the deposits for a few more cruises on the ship, but requested this be refunded because I was not convinced I would want to do more cruises. Also, I am sensitive to perfumes and hate being forced to walk through the Duty Free area at airports. On this cruise we had to walk through the Duty Free area to get to Midship and the Stern area of the ship everytime we were at a Tender port. If people are going to have to walk through an area, perfume should not be sprayed in that area. Many people are sensitive to artificial scents. The casino is an other area that we would have to walk through, during the day it wasn't bad, but in the evening the cigarette smell was pretty strong. On a positive note. The staff was lovely. The food was terrific in the Grand Pacific and O'Sheehans. We also really enjoyed our meal at The Bistro. The staff at all these restaurants were wonderful. We spent a lot of time in the Spinnaker Lounge, especially during the day when it was a nice quiet place to sit and watch the waves.

This was an awesome trip with amazing stops. In my opinion, there is no better way to see the Islands. Regarding the ship, it was very nice, never seemed too crowded, had a nice variety of activities and staff were mostly helpful and friendly. Unfortunately, there just isn't enough staff and dining in the main dining rooms took forever..... The ship is in good shape and the staterooms, while small, were clean and well organized. Plenty of storage space and the bathrooms are a decent size. But this cruise is all about the stops.... Oahu, Maui, The Big Island and Kauai. Plenty to see and lots of amazing places and natural beauty. You can do as little or as much as you want on this cruise and you aren't limited by the ship, the stops or the convenience.