Norwegian Cruise Line Reviews

Staffing shortages were really apparent. I saw the room steward only once the entire cruise. Food was acceptable but only average quality. Coffee and breakfast pastries were so bad we had to go to Starbucks every day. Balcony room had partial obstructed view that was not disclosed. Entertainment was average and should be better. Norwegian used to have a wide variety of Entertainment like hypnotist, like Jersey Boys,like magic shows. There was no burgers and pizza by the pool, no sandwich bar, no avocado toast or smoked salmon. The only saving grace was that we could order off the crown grill menu in the main dining room.

Food was was not amazing.

It was great!

Every port was wonderful except for Santorini which was overcrowded and very difficult to get back to the ship from.

We had 1 excursion cancelled, our most awaited place to see...Istanbul. We ended up doing bus on but off which isn't bad. Just ran out of time because we decided to do it kinda late. Our excursion in Mykonos was too dull. Too me , Mykonos is over rated. Nothing to see really. If I were to go next time, I won't include Mykonos in my excursion list. Would like to see more of Kusadasi, Turkey. Also Slovania and Santorini, Greece and of course Istanbul

Thank you for the wonderful trip. Every day we wondered how could it get better….and it did get more beautiful and interesting every day

Very good cruise. This was our second cruise to Alaska, both on Norwegian. Each time exceed our expectations.

This was our first NCL cruise. Good points specifically restaurants very good, MDR restaurants good too, buffet okay average. Cabin very nice, ships appearance interior and exterior good. Staff and services very good. Entertainment and entertainment venues very average difficult to find comfortable chairs in quiet areas. Although dining areas had dress code posted it was ignored and staff failed to address it. Very poor embarkation experience, the poorest of all cruises we’ve sailed on. Overall we enjoyed the cruise however, have reservations on possible future bookings with NCL ,

I thought I would love going to Japan but it was a disappointment for me. All I saw on the side trips are temples and shrines. Anymore temples to see? I did enjoy Korea though although a temple was also on the trip. I enjoyed the shopping and street food scenes the most and of course all the modern hot seats on most of their bathrooms. The Norwegian ship was fabulous but still prefer the bigger Bliss! No complaint on the Avoya service, as usual they provide excellent service. Mayra Taylor is the best travel coordinator!

The cruise itself was good, but the experience at Lisbon, Portugal and Miami customs was terrible. We waited 2 1/2 hrs in the rain to board the ship. Then at Miami the disembarking was terrible. Another long wait, lines with bags to transfer to bus all exposed to weather. Lisbon was so bad, we decided to Never visit that port again.

The company was the worst company I have ever been involved with. Never ever recommend Norwegian cruise lines to anyone!

We lucked out with good weather most all days however the stop in Ketchikan had to be cancelled due to unsafe docking conditions amid bad weather. That turned out fine as we had more time in Victoria. The staff are very gracious and efficient. Great experience.

Food selection wasn't to my standards. Service in some venues was extremely slow. Will not sail with NCL again

Basically a good cruise. Clean ship, friendly personnel. Did mot like the “service charges “ in lieu of tips. Should be part of overall price. Toilet room in stateroom way too small

Overall, we had a wonderful vacation. However, there was a stark contrast between the destinations and the cruise itself. I'll start off by saying all crew from stewards, to dining staff did a very good job. My wife and I don't really partake in entertainment onboard. For us, bed and food are our primary concerns onboard. Unfortunately, both there woefully inadequate. The bed was remarkably hard. So much so, that both my wife and I woke up sore every morning. Onboard, we dined at three specialty restaurants in addition to parking of regular dining and the buffet We found the food to be mediocre and lacked flavor throughout the ship. However, the service was very good. In fact, the food was so unremarkable, that we made a point to eat off the ship whenever possible. We will think twice before booking on Norwegian again.

liked the casual dining very much and everything else was very nice also including the friendly staff.

We enjoyed all ports, staff on ship were nice. The Captain was very visible and engaging. We found the food very mediocre except for the specialty dining. This was our first cruise with Norwegian, compared to other cruises (Holland and Princess) Norwegian's food was not as good, handwashing and cleaning not as high of standard. I noticed many people with colds (including my husband) toward the end of cruise. Ship was older and our room was very cramped.

Everything was great on our cruise. Would definitely cruise Norwegian again.

Would have liked better toiletries. There was no body lotion and the shampoo was combined with conditioner. The food was mediocre.