Norwegian Cruise Line Reviews

The ports were interesting and the suite room was wonderful. the ship itself was not up to quality standers. The food tasted the Country Buffet without the selection of food. The food is the buffet was not good and the food in the restaurants was bland . The food in the Italian restaurant was not very Italian( we had salmon) The cleanliness of the bathrooms was unacceptable. The trach cans were overflowing , there was no or little toilet paper and some of the bathrooms smelled like an outhouse

My cruise with NCL in Alaska was just what I needed. I am grateful to Tan for her advice and background knowledge. Two challenges were the internet and telephone service. I believe I could have purchased a cruise package from my carrier. The NCL internet was USELESS. My other concern was the continual sales pitches. Fortunately I was able to do my best to steer clear. I am a bargain hunter and any deal piques my interest. The real deal would have been to bring a second person. HOwever one of my favorite parts was cruising solo. I had a good bit of work to do.

The cruise was outstanding! We enjoyed the trip very much and will plan another's

Definitely one of our most memorable trips. We were exhausted but still looked forward to the next day. People are very friendly and the sights we went to exceeded our expectations. A little disappointed with the cruise ship food (too salty, lacked variety and not flavorful). But we chose ncl because of the itinerary.

A fantastic cruise;. t was a first for Elizabeth and she was all smilres from start to finish. Onluy one compplaint. No mention of the Catholic Mass untill too late to attend. The experirnce was so good we plan another in 2025

This was a Great Cruise, It Visited Several Asian Countries and was Cost Effective. I will most likely do the Same Cruise Again.

We thot there was a lot of repeat on the dinner items. Also creme burlea was not good. We did not like the cancellation of the Virgin Islands. We did not understand why. Saving money$. You need more professional shows at nite. More things during the days.

Norwegian has picked great ports of call, great excursions for the Alaska Inland Passage.

I really enjoyed my Alaska cruise on the Norwegian Jewel. I was dismayed at the Disneyfication of the ports we visited but enjoyed the scenery and excursions to Mendenhall Glacier and the train ride from Skagway. Also the 5-hour train from Seward to Anchorage and the Anchorage trolley tour were fabulous. Many of the bus drivers had entertaining stories about what brought them to Alaska in the summer. The ship was very nice and the staff was so helpful and friendly. I'm already planning where to go next.

NCL made traveling to Alaska a pleasure. The staff was hard-working, cheerful and talented. Down to the smallest detail, care was taken to make sure our experience was the best it could be. On the Norwegian Jewel, we found plenty of places to view the great outdoors in warm enclosed spaces so we did not require a balcony room to have a fabulous experience!

Room I booked was not ok for me neighbor switched with me,thank God!I Need Handicapped rooms only!good week,but became sick with flu last full day.Greattime with friends-2-3 hrdinners with great talks every night!

Excellent trip allowing for scenic waterway views and the splendid nature views of Alaska.

The issues we saw were charging for WiFi and the food was ok not outstanding and the excursions needed to be more organized when you got off the ship! The same entrees were served in three different restaurants could have used more variety. Fish dishes were hard to find anywhere. This cruise was a real beef eaters dream, We feel charging for WiFi was crazy when it was required for some game shows! And when you departed ship for excursion it was hard to find where you should go. Needed more signage from vendors. Otherwise the entertainment was good, crew was excellent and very helpful and the ship (Jade) was clean and very nice.

Started off with our agent Henry Wasserman and all he did for us to make the vacation a spectacular one. Loved everything about our cruise from the amazing staff, wonderful food, entertainment, ports, glacier bay, excursions. Really loved the scenic train ride from Seward to Anchorage. Travel back wasn’t great as we were up at 5 am Monday morning (Alaskan time) 1st let of trip was delayed almost 2 hours.. 2 nd leg delayed close to an hour. Didn’t arrive home until 7:30 pm Tuesday eastern time.

I did enjoy seeing parts of Europe for the first time. The cruise felt like it was being reduced to a discount quality as everything was mediocre. Not enough entertainment like shows, dining room meals were not as great as expected and came Luke warm not hot. Some desserts were so full of jello and fillers couldn’t taste fruit or flavors. The ship did well in rough waters and I enjoyed walking on deck. I didn’t enjoy the push to purchase things. Some bands were great like new generation,and Angelique but some singers were not good. The five sea days in a row would have been better had there been more entertainment and things to do.the show Broadway unplugged and million dollar quartet were awesome. Ncl this cruise felt sub par in comparison to princess who I’ve taken two cruises on. The shore excursions I felt were not as descriptive and therefore not explained well and the humans working the desk had a lack of information about them. They would simply say “I have not taken that one”. Lame. The cruise staff were wonderful and worked hard to keep people having a good time.

Overall, this was a fun cruise but there are a few things that could be improved. I will start with the BEST Parts: 1. Onboard entertainment was fabulous and a good variety was offered for everyone's interests. (This is why we returned to NCL on this cruise from 10 years ago, different ship.) 2. The Bliss is a BEAUTIFUL ship and very ample. It offers many sitting areas, lounges, and an awesome exercise room/gym with modern equipment, and a fantastic spa. 3. The staff was fantastic. Everyone was very accommodating, pleasant and approachable. Keep it up NCL. Areas Needing improvement:  1. Having to take a shuttle to the town because of where the ship ports, is a hassle. In Juneau we had to wait on the shuttle in the rain and the line was very long as the shuttle buses were limited. People were cutting by going straight up to the bus while many of us waited and the people coordinating the shuttles were not paying attention. We waited in line for more than 30 minutes. Cutting in line should not be allowed. 2. The duration at some of the ports was a bit short, especially since Juneau and Ketchikan have a lot more to offer than Sitka and Icy Strait point. 3. The shuttle in Victoria had a cutoff time by when you needed to get on it upon arrival at Victoria, then, there was a charge to take a different shuttle. At $17 per person, this was hard to swallow as this info was not made known. If I could have rated this 4.5, I would have. Thank you, Avoya.

Entertainment was poor. Issue with wifi. Lots of complaints with minutes being used up when off of wifi. If you used your minutes up they will try and sell you a plan double the cost . Ripp off. No recognition for first responders and veterans if you are from Canada unlike other cruise lines such as Princess, Carnival, HollandAmerica and Celebrity. Excursion prices more expensive than other cruise lines.

We enjoyed everything. The destinations were beautiful. We enjoyed the sea days on the beautiful Encore. The ship was amazing with lots to do.

The Most wonderful time of our lives! The Most beautiful place I've ever been. The best service, food, accommodations, ports, we saw humpback and orcas, it was the cleanest, comfortable funnest trip. We were treated like royalty!