I'll start by saying, we had little to no wait everywhere we went. We were treated almost every night in the main dining room with a window seat. Every nook and cranny of this ship was special. We booked the spa for the week and sat and watched glaciers and whales from our lounger. The food was amazing at the local and the main dining room, buffet is what you would think it would be. Entertainment was hit and miss, the show Sixx was a waste of good talent, however The Jersey Boys was a standing ovation! On board it was odd to see only a handful of people dressed up. Very low key. My complaints had to do with communication. The communication on the ship was terrible. The accents and/or the overhead system were garbled - very hard to understand. ZERO communication about debarking. Our room steward did absolutely nothing special in our room at all and the last night there was only a business card on our bed. We happened to be in the room when he came by for turn down service. I asked about debarking and our luggage. He told us to just take our luggage with us, it would be easier for him and then we wouldn't have to find it in the terminal later. Definitely not what I'd call top notch communication nor service from our room steward, however we got our information that evening from guest services. and debarkation was a breeze by having them take our luggage. Overall I give this a 4.5, only because of the communication, our steward and the lack of entertainment excitement..........but it was truly a wonderful trip.