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Norwegian Cruise Line - Norwegian Bliss Reviews

4.0125 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“Disappointed with service in restaurants; staff was shuffled from restaurant to restaurant. Looked they were being trained.”
Cruise Date: 11/03/2019
Destination: Panama Canal
Reviewed almost 7 years ago by Janet
“Beautiful ship”
Cruise Date: 10/27/2019
Destination: Mexico
Loved the Observation lounge it was my favorite place on the ship. The entertainment was wonderful. Love the Jersey boys, the Beatles tribute band, The comedian and Six. Getting on the ship in Los Angeles was ridiculous it was the worst embarkation that I’ve ever done. It took us Almost 2 hours to get on the ship. many people who arrived after us got ahead of us in line because they did not have a system set up. Many shows were already booked by the time we got on board and we arrive to the port before noon. We enjoyed the food for the most part but got sick from the specialty restaurant Q. The ribs were so greasy that I didn’t feel well after for the entire night. My brother also did not feel well after eating the ribs Included in his platter Sampler meal.
Reviewed about 7 years ago by Mary
“Wow”
Cruise Date: 10/27/2019
Destination: Mexico
Staff is amazing, ship is beautiful, everything was great. Id do this ship again
Reviewed about 7 years ago by Charles
“Wonderful cruise!!!”
Cruise Date: 10/19/2019
Destination: Mexico
Cabo San Lucas was the best port!
Reviewed about 7 years ago by Elishia
“Awesome to be with family.. we had a great time. But not impressed with Norwegian line at all”
Cruise Date: 10/20/2019
Destination: Mexico
Horrible service throughout the ship. With an exception of Cagneys rest. And the Italian rest. Only one show worth mentioning.. jersey boys was great. Missed being able to take the tender to Cabo .. because we were not aware we needed a reservation to disembark. Also needed a reservation just to eat in the main dining room.. horrible! We will not use Norwegian again.
Reviewed about 7 years ago by Pamela
“Tiny Cabins”
Cruise Date: 10/06/2019
Destination: Mexico
I was surprised to see how small the balcony cabins were. Barely enough space to get in/out of the bed. Closet flush against the sofa. Just too tight for two adults.
Reviewed about 7 years ago by Marsha
Cruise Date: 10/06/2019
Destination: Mexico
Reviewed about 7 years ago by Troy
“Ship lovely and overall good value but we’ll not try NCL again”
Cruise Date: 10/06/2019
Destination: Mexico
Problems galore starting with not being picked up at airport when transfers had been prepaid. Offered refund was not fully what was paid. Food and service very poor. No table service in any lounge forcing us to queue up at bars with no system for serving in order. Dining package hard to leverage due to demand. When we could get seats, made to feel 2nd class when told what we could NOT order on offered menus. Reservation system made seeing shows impossible. A la carte pricing on menus very high. Prefer fixed prices. Overall, would rather pay more up front and not feel nickel and dimed. Large crowds resulted in many long lines and impossibility of using elevators.
Reviewed about 7 years ago by David
“Good ”
Cruise Date: 09/22/2019
Destination: Alaska
Need Chinese broadcast and service
Reviewed about 7 years ago by Yu-hsin
“Great food, great staff, great fun”
Cruise Date: 09/22/2019
Destination: Alaska
Aside from a couple minor first time cruiser things we weren't aware of, this cruise had everything we wanted. The staff was exceptionally friendly, especially with my son. Complimentary dining was as good or better as the specialty restaurants. The locations were a blast to visit. I only wish we had more time in ports and that the cruise wasn't already over.
Reviewed about 7 years ago by Clinton
Cruise Date: 09/22/2019
Destination: Alaska
Reviewed about 7 years ago by Steven
“It was very nice. So much to do if you wanted to do it. We were always busy.”
Cruise Date: 09/15/2019
Destination: Alaska
Thank for the friendly staff. Everyone help us out so much. Did have any issues except for the weather. Which is not any of the ships fault. We did get to see Ketchican but maybe some other day. Thank you for the time and memories.
Reviewed about 7 years ago by Arlene
“Amazing and relaxing, beautiful ship!”
Cruise Date: 09/15/2019
Destination: Alaska
I'll start by saying, we had little to no wait everywhere we went. We were treated almost every night in the main dining room with a window seat. Every nook and cranny of this ship was special. We booked the spa for the week and sat and watched glaciers and whales from our lounger. The food was amazing at the local and the main dining room, buffet is what you would think it would be. Entertainment was hit and miss, the show Sixx was a waste of good talent, however The Jersey Boys was a standing ovation! On board it was odd to see only a handful of people dressed up. Very low key. My complaints had to do with communication. The communication on the ship was terrible. The accents and/or the overhead system were garbled - very hard to understand. ZERO communication about debarking. Our room steward did absolutely nothing special in our room at all and the last night there was only a business card on our bed. We happened to be in the room when he came by for turn down service. I asked about debarking and our luggage. He told us to just take our luggage with us, it would be easier for him and then we wouldn't have to find it in the terminal later. Definitely not what I'd call top notch communication nor service from our room steward, however we got our information that evening from guest services. and debarkation was a breeze by having them take our luggage. Overall I give this a 4.5, only because of the communication, our steward and the lack of entertainment excitement..........but it was truly a wonderful trip.
Reviewed about 7 years ago by Natalie
“Alaska is Amazing ”
Cruise Date: 09/08/2019
Destination: Alaska
New ship is beautiful. Food in buffet not many options and not as good as on other NC L ship. Did not like Texas Q speciality Restaurant at all. Cagney’s Never disappoints great service and meal! Entertainment was excellent!!! We could not dock in Ketchikan due to weather and night time stop in Victoria is too short to do much of anything. Excursions out of Juneau and Skagway were really nice except there is not enough time after to spend looking around the port town.
Reviewed about 7 years ago by Anna
Cruise Date: 09/08/2019
Destination: Alaska
Reviewed about 7 years ago by Yi Ping
“GREAT VACAY!”
Cruise Date: 08/25/2019
Destination: Alaska
Loved the Bliss, loved Alaska....it was the vacation of a lifetime!
Reviewed about 7 years ago by Cynthia
“Great food and service ”
Cruise Date: 08/25/2019
Destination: Alaska
Reviewed about 7 years ago by Randy
“Great but availability of shows stunk”
Cruise Date: 08/25/2019
Destination: Alaska
We had never cruised Norwegian and wasn’t aware that you had to prebook so many things. We only got to play the go karts once, availability at restaurants and shows was awful. Buffet food was good. Complimentary dining rooms food tasted like the same as the buffet. Ship was gorgeous. My room was great.
Reviewed about 7 years ago by Brian
Cruise Date: 08/18/2019
Destination: Alaska
Reviewed about 7 years ago by Kathleen
“It was very well planned and all expectations were met”
Cruise Date: 08/18/2019
Destination: Alaska
Reviewed about 7 years ago by Susana
Cruise Date: 08/11/2019
Destination: Alaska
Reviewed about 7 years ago by John
Cruise Date: 07/28/2019
Destination: Alaska
Reviewed about 7 years ago by Ervin
“Had a Great time ”
Cruise Date: 07/28/2019
Destination: Alaska
Reviewed about 7 years ago by Roxanne
Cruise Date: 07/28/2019
Destination: Alaska
Reviewed about 7 years ago by Mark
“What a beautiful ship the Bluss our room was wonderful the view was amazing everyday perfect room..”
Cruise Date: 07/21/2019
Destination: Alaska
Brenda is always wonderful to work with. Thank you
Reviewed over 7 years ago by Sherry
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