Princess Cruises Reviews

Our trip on Princess was as satisfying as anticipated. The ship was beautiful with ample venues to meet our friends for refreshments and the other amenities (casino, recreation areas) were appropriately sized. No waiting lines caused us a problem. The staff were always upbeat and inviting. The food selections were better than our recent trips on other lines. We would do it again with similar expectations!

How can you improve on Perfection??? This trip was perfection from start to finish. Our first cruise in our lives and celebrating my husband's birthday and mine 75th birthdays. I cannot even know where to begin on this trip of Perfection but will try to highlight the some of the most impressive moments. First, our travel agent, Shelly Gardner who dealt with husband only by phone made this dream possible for us. The pricing was perfect, everything she promised came true from the moment we entered our cabin till we walked off the ship. How sweet is that!!! She was so informative of the entire process of registering, etc. and if we had an issue, we called her immediately and she responded quickly. Her knowledge of booking this cruise was exceptional and so informative to us newbies. The entire ship was fantastic, and we loved every single moment on the ship and off the ship. The 6 ports and 4 days on sea was just enough for our first cruise. The food: delicious/ the service: beyond expectations/the excursions perfect/entertainment perfect/gift shops/perfect/photographers perfect/cabin steward perfect. etc. We are planning on another perfect cruise with our Shelly!!! This was the best birthday present ever thanks. Annabel/Phil "The Elliott's of Las Vegas"

The cruise ship was an older ship and needed to be upgraded majorly. The WIFI is very slow and was disconnecting most of the time. Their system was terrible and it blocked us 5 times even though we have cleared our account. It was humiliating when we sat down to have lunch one day and the waiter tells us he cannot accommodate us with our drinks (we had Premium package) and even the Maître D (Roland) was not supportive at all with the situation. Instead of diffusing the situation he kept on saying that the system was blocked and did not go the extra mile even though I showed him my account was cleared. Thank God for the Staff that we have met on board who were amazing and very supportive. Excursions were very expensive but some Islands were worth it to go. Honduras excursion was terrible (we picked beach day on the West End Bay). It was a 45 minutes bus ride, we were dropped off to go shopping which we were not told and they wanted us to pay an extra $20 U.S. to use the facilities (bathroom) through a hotel which we did not know either. We ended up on a public beach which should have been private and it was horrible experience with the vendors going back and forth to sell us their products. Food could have been much better but it was fair and if you are going back to back the menu should be different for the second week and not repetitive. More activities should be developed as there was not enough entertainment. Stateroom: We were on the 5 level and underneath us was the gateway which it was very noisy every day and it was not tolerable and we did complain about it and even though we asked to be upgraded there was no room available. The bathroom was very small, shower head was rusted, toilet always smelled bad, the cleanliness could have been better. We also found cockroach on the ship which was gross and they should clean the ship’s windows often. Overall rating for the ship facilities was a 3 and the staff and excursions were amazing (except for Honduras) I give it an 8.

This was our third attempt to cruise Alaska. Covid stopped the first two attempts, but the third time was the charm. Alaska truly is magnificent, and so glad that we went. For us, the weather was awful--cold and raining. But it was Alaska! We put on our warm, waterproof coats, pulled up the hoods and enjoyed every moment. Princess did an excellent job in making sure everything went as smoothly as possible.

Our 10-day Alaska cruise was a memorable experience. Traveling with our family to enjoy Mother Nature’s beauty was priceless. As always, Princess services didn’t disappoint us. Staff services made our vacation more relaxing and stress free. The food selections satiated our palate and the ship’s amenities ensured our wholesome satisfaction both physically and mentally.

We are a seniors couple. This was our first Princess cruise. We were pleased that our ship "Discovery", was more adult oriented than the Carnival ship we had previously sailed. The ship, staff and entertainment were wonderful. The food was familiar yet adventurous which we really appreciated. The crew was very concerned about cleanliness all over the ship - which we very much appreciated. Our stateroom was kept immaculate by Rafael. The weather was perfect, and so was the view looking forward from our stateroom. The only disappointment AND IT WAS HUGE, was not being able to view Dawes Glacier - a must experience for us - due to icebergs. This was why we took this cruise - to experience an Alaskan glacier before they're gone. To try to make up for it we took a bus ride to Mendenhall Glacier. It was nice, but a bit of a disappointment - it was certainly not the experience we were looking forward to. The ports of call were interesting and we explored every one with the exception of Victoria. We took the White Pass train ride out of Skagway - another must experience. We sailed through a storm at sea on the way back. This was also interesting - another adventure! We still hope to experience a glacier, hopefully calving. We would like to thank our travel agent, Susan, for her patience and professionalism through the starts and stops due to Covid.

Overall we had a good time and adventure. Food was only so-so. 5 star presentation but only 2 star quality. 6 of us traveled together. 5/6 got sick at the end of the cruise or 1-2 day after. 3/6 tested positive for Covid. One had to be hospitalized. Other than that, excellent excursion to the Dawes Glacier.

We have sailed with 3 cruise lines and Princess is our favorite hands down! My only concern is how long it took to get a wheelchair when I needed help getting back to my cabin.

Weather forced cancellation of three ports. Lousy Plan B for this eventuality

Princess Majestic is a lovely vessel with superb staff! Recommendation for the land/cruise combination is to do the cruise first due to constant moving from hotel to hotel. ALSO if you book be sure that the Fairbanks hotel is the new Princess hotel which is better situated than the Pike Hotel. Otherwise all other lodging was excellent with a variety of excursions and shops.

Don't be misled by the title because on board the Sky Princess it was as we had expected and more. The only negative was the weather which prevented us from reaching port in three destinations in Iceland!!! Will cruise Princess again!!

ithere is As a resident in Alaska there is always something new to see in this Great State and This being my first cruise ever I have to say The Princess 7 night inside cruise certainly showed me places that I’ve never seen before. Just a few highlights were the fantastic tour onboard the ship in Glacier Bay and the Captain kept the Ship moving and turning for some of the best photo opportunities one could ask for, I enjoyed the White Pass Railroad Excursion in Skagway with more Photo Opportunities and Alaska History information. I recommend this Beautiful Cruise to anyone that wants to experience a great Alaska experience. And I want to thank Michele for her expertise traveling arrangements. Tim Childs

Totally enjoyed it. Thank you.

Destinations exceeded expectations. Staff was friendly and efficient. Entertainment was varied, talented and enjoyable. Just a little disappointed with the ship. We think it needs a little updating as to electrical outlets and charging ports. Public areas were very cold on port days because of open gangways and blustery May winds. Although rain was predicted almost everyday we were happily surprised because it only rained part of one day and not hard enough to interfere with activities. We really enjoyed ourselves and the remarks I made about the ship are minor. All in all we had a wonderful time. Thank you Princess, Avoya Travel and especially Terry Worley.

The ship was full of people with Covid. It was never mentioned by the cruise staff. One older lady I met is in the hospital the now. It would have been nice for people to know so they could take precautions such as wearing masks especially if they were immune compromised or elderly. Covid put a damper on the cruise as more people came down with it. It was a somewhat disappointing cruise. Past cruisers who were onboard, that I spoke with, shared my opinion. No longer are mints on the pillows or towel animals on the beds. Those used to be fun. The food wasn’t nearly as good as before. The scrambled eggs in the buffet area were very cold, like they had been in the refrigerator. I told the person near the eggs. He stirred the eggs around in the pot to bring the warm eggs to the top. He gave me more eggs. When I attempted to eat them, they were room temperature. When I tried to make reservations for the non-specialty restaurants, they were completely booked. I ended up using the no reservation lines, which were fine. I don’t like being offered food to pay for in the “free” dining room. I did order cold cereal once in the dining room. The cereal was stale and the non-fat milk was room temperature, not cold. I ended up using room service often which was great for for the most part great. They advertise as speedy service. Once it took a couple of hours for the food to be delivered. I wouldn’t cruise on the Ruby Princess again. My brother and his wife were on the Royal Princess ship to Alaska at the same time I was on my cruise. It was out of Seattle and the same itinerary except for Price Rupert. Their ship sounded much nicer. They didn’t have to go in crowded little rooms for their buffet. I know all of cruise staff work hard to make the cruise great! The one just wasn’t. I usually want to to go on another cruise immediately after I get off the ship; not this time.

This transatlantic voyage was just what we needed after a difficult few months. The Sea Days were the best times for us. Enjoyed attending the Trivia, a few shows, the arts and craft sessions. The Horizon buffet was delicious and International Cafe was wonderful in the mornings. It was nice to just relax and enjoy a stress free voyage. The Regal Princess did a great job.

We had a wonderful time; this was our first cruise, and Tanya booked us a great room with a deck, and everything she told us about the cruise was as she said! Really appreciated her booking knowledge, and the cruise was amazing - scenery, food and accommodation.

We enjoyed our Pacific NW cruise out of San Francisco. 1 star deducted for embarkation process which was disorganized and chaotic.

The cruise was quiet and relaxing - excellent staff and good food, with lots of time to read and reflect.

This quick cruise was a nice getaway and my first taste of a cruise. Now, I'm ready to try a longer one. I found the food to be good, the staff very accommodating and the amenities were plentiful. Cons: disappointed that the adult only pool was dry. Shocked that the shops offer such limited items. How about a book store, stationary items, maybe a makers market type of thing. There wasn't anything interesting in the shops. With such a captive audience, I can think of lots of cool things you could sell other than t shirts and jewelry. I hunted all over to find ibuprofen. Also, I am concerned about crew conditions, but the service people could not have been nicer or more friendly. I hope it's not just an act. They were lovely and deserve recognition.

Great food friendly staff Los of things to do