Princess Cruises Reviews

Great travel for and beautiful places to see and you have almost 24 hour sunlight

Above expectations. Crew and hospitality staff on Emerald Princess were superb. Looking forward to our next trip.

We took a cruise to celebrate my mother’s 75th birthday - and the whole family (7 of us) had an amazing time!

Kotor was a wonderful find, sailing up through the fjords. July is an awfully busy time to travel, but that's not the ship's fault. quite hot and touristic at most stops.

We usually go as a couple on smaller ships at greater cost but in this instance, we were taking the whole family including school-aged children, so Princess fit that bill well. The ship was beautiful, the service was excellent, the excursions well-planned. However the quality of the food was not the best. Presentation was often good however. Overall, it was a very good value and a good time was had by all.

The weather didn't cooperate, but then there wasn't a lot of activities on the boat. It made it harder on the land part, with the weather. Also, some of the land stops there was little to do and the Hotels we stayed in there were no weight rooms and not much to do, especially Fairbanks and we were there forever, since our flight was so late!

Had a great time, ship & crew lovely!! My only complaint was every deck with food on it smelled like old nasty fish cooking especially on deck 15 with buffet line. Had to hold my breath every time we passed through to go to the pool. Super GROSS!!!

Great itinerary great staff except main desk. My husband developed Covid on the 5th day which definitely put a damper on the trip. The main desk was overwhelmed and couldn’t handle hotel reservation for isolation, or make us aware of plans for our departure until the last minute. I had to go to the desk numerous times for answers. Food in the main dining room was prepared in advance and therefore overcooked. Horizon, continental cafe, and pool grills were excellent. Broadway entertainment varied and great. All shore excursions well worth the cost, especially whale watching in Juneau. Grandchildren weren’t excited about the riverboat in Fairbanks. I’m having problems getting repaid for daily food and hotel costs while quarantined with my husband in Anchorage. Finally was given email address, but they haven’t acknowledged receipt of my email. This is unusual in my opinion. Weather prevented enjoying much of shipboard activities on lido deck.

This was the third try to go to Alaska. My travel agent, Connie, was awesome all this time. Flew into Vancouver where it took a little time to get through customs since so many people were there. Got to the ship quickly. It was cooler than I thought it would be but still awesome sights. We did only two excursions but had a great time doing them. It was a once in a lifetime experience.

We saw beautiful places and learned about the history of England, Ireland and Scotland.

The glacier part wasn't that amazing as what I expected since there was not much snow anymore. The crews in the ship were amazing. I was a little disappointed because there was no unlimited popcorn under the stars while watching the movies. Over all, I love the trip. I would do it again in the future.

I had a fantastic trip to Alaska. Princess was great and it was a pleasure to cruise on her. All excursions were fun. Only disappointment was that it came to an end. Thank you for a wonderful trip.

Good Cruise. A bit short staffed and issues with toilets, air conditioning, internet, dining reservations. Staff was helpful and our issues were resolved within a day or so. Medallion App didn’t always work properly and had lots of wrong charges but all were resolved. The vessel needs some serious attention though.

Good excursions and good entertainment on ship

Wifi didn’t work well (.reception was often poor )The app didn’t always work well(couldn’t charge drinks on it, rather they were charged via room number.Our friends ordered5 pieces of pizza and got 5 whole pizzas..Orders for sandwiches were made , then cancelled( reordered).This happened 3 times.. Four sandwiches ended up being delivered.. We couldn’t get a nicer glass of wine in dining room,We had to order or pick up ourselves at Vines Wine Bar..( didn’t want to order a bottle of these better wines….Even at Vines the choices of nice reds and Chardonnay was limited.French and Italian wines would have been nice..I could only get Appleton rum at one bar(?why limited to this bar by International cafe )).Buffet food on lido deck was good but choices limited(mains and desserts) Our bartenders Mari and Joe(Vines) were great . I enjoyed my cruise but it wasn’t “ The Princess Experience. “

Fairbanks disappointing