Princess Cruises Reviews

Service was great overall but food was lackluster. However cruising just is not for us. Stateroom felt claustrophobic, crowds were a bit much and entertainment was sort of cheesy. We think we may be one and done for cruising.

The only concern was the Princess website. Difficult to access and follow. Misspelling of one person’s name led to difficulty with registration. Everything else was fine. Agent was very thorough and helpful.

Good. Surpass my expectations. I would recommend it to anyone

This was a wonderful cruise. The Panama Canal and going through the locks was amazing to see It was really cool to see how it worked. Lots to do ON the ship, food was amazing though the buffet didn't have as broad of a selection as some ships I have been on, it was still excellent and have no complaints on the food itself. Rooms were very sufficient and we had an Aft room this time and Loved being all the way on the back of the ship. The entertainment was really good and enjoyed everything we saw. Staff was very nice and helpful. The only thing we didn't particularly "love" was the shore excursions in Columbia due to the people swarming you like vultures which was tiring. The city had much to see and we loved that part and though we would have loved to have bought a couple of things, bring out money and you are swarmed. So it just wasn't worth all that .... OTHER than that this was an amazing 10 days at sea. We loved it and would definitely do it again on the Ruby Princess..

THE TRIP WAS GREAT AFTER FINALLY GETTING MY ROOM!

This was our first time cruising with the Medallion App. Our experience was that you had to order drinks ahead of time or face a 40 minute wait for your drinks. Also you had to plan days ahead on the app when you wanted to eat in order to get a place for dinner. One dining room said we cannot help you and we do not talk to the other dining rooms so you have to go to each one and find out if they can seat you. Another said "the computer is showing red for that time I cannot help you". We thought vacation was about not planning everything and enjoying the moments. We voiced these concerns to the Cruise Director and Brand Manager, both of which vowed to get back to us, neither contacted us. There were several bright spots with people who took initiative and made decisions. As this was our fourth cruise with Princess, we are now seriously considering whether we will sail with them in the future.

Trip was fantastic and Robyn was a great travel advisor

Cruise was great except the sound at the entertainment was way too loud! My I-watch notified me each time that the sound was damaging to my hearing

First, due to a "once in a century" storm in Buenos Aires, departure was a mess. We spent 90 minutes, in the sun, waiting in line to drop off our luggage. Two shuttle trips, finally able to board the ship. Once aboard a few key items: First, the Lido food areas were VERY nice, better than other cruise lines we'd been on. Loved the food from India and other areas. Second, the ship's staff, especially bartenders, were great--as expected. One BIG (for me) negative was that smoking was allowed in the casino, which was RIGHT NEXT TO the front desk and main ongoing entertainment area, center of the ship, decks 5-6-7. Casino doors always open, and the handful of slot-machine/nicotine addicts kept the center of the ship smoky. THIS alone might make me re-think booking with Princess again. That said, the Antarctica time was AMAZING! Great weather, great navigation--truly made the entire cruise worthwhile. So end (or confine) the damned smoking and it would be a great cruise!

The staff and ship - Princess Ruby- food, were great. We were a little disappointed in our 'Ocean View" room as they took away the bed tables and reading lights to make up a king sized bed from 2 twins. There was only 1 desk chair for sitting. The 2 shore excursions were VERY disappointing. Too much time on busses and guides were NOT knowledgeable nor professional. One guide was asked a question regarding the impact of people passing through Panama enroute to the US. She answered " I don't want to get political" then went on for over 15 minutes with her very political opinion. Certainly NOT worth the money - I would never recommend these - in fact the opposite.

The ship was beautiful and the staff was excellent. Great food! I was a little disappointed in the quality of some of the drinks. The first day on the ship we ate sushi! Of course I wanted to have Sake with my sushi, and to my surprise, they were out of Sake on the very first day of the cruise??? Also, on the first day, I tried one of their specialty drinks. It was a watermelon margarita. The watermelon in the drink tasted like it had soured. All other drinks were fine. Loved the ship and the ambiance!

Food quality has diminished since last trip on princess.

Food quality has gone down since the last princess cruise.

I was impressed with Regal Princess. The entertainment was at its best. Food delicious, Service in every area was great. I think the drinks, bingo and deal or no deal is overpriced.

The excursions were wonderful. The weather was pleasant and the scenery was amazing. The guides were well informed and spoke clearly for all of us to understand. The animals in their natural habit was my favorite part of the event.

This cruise had little to do if you’re not a comedy fan. The on board shopping was very disappointing I never found a store for small souvenirs and could not keep up with the location of the coffee shop. The waiters didn’t offer to get drinks in the entertainment areas the food on the buffet had very little variety and the photographers were non existent except for special nights

We had a great time.

We had a wonderful trip through the Eastern Caribbean on the Enchanted Princess. The ship was great along with excellent service and good food. We took 4 Princess excursions and were quite pleased with each. Thanks to Vikki Camp for setting this up for us.

Neither one of us is very ambulatory and this cruise gave us relaxation with literally hundreds of people making it even more exceptional. I found their evaluation a bit daunting but wish I could sing their praises on yet another adventure. Thanks again to Susan and her unfailing patience with us.

My experience with Avoya Travel was less than ideal. I felt I had to keep going back to follow up on outstanding issues. When I asked about travel insurance, I was told I was too late that it needed to be purchased wit the cruise. This was neither offered nor explained to me. The cruise itself was great with some minor hiccups but nothing that detracted from the overall enjoyment. Customer service from guest services, room steward and dining rooms were fantastic, friendly and helpful. Room was plenty big (small balcony) and well located. Entertainment was top notch - really impressed with the talent. There was an adult only pool/deck area we made use of because it was quieter. The excursions offered were great although we weren't expecting so many people along the way expecting tips - we knew there'd be some but then again you have to remember, these folks need to make a living too. Unless you go on excursions or plan on doing something beyond the port landing, expect the same souvenirs and t-shirt sales at each one. At least Cozumel had some local entertainment and restaurants as well as cheap taxis to local beaches.

Everything was coming along wonderfully and 10 days into the cruise, my wife became sick for the remainder of the 6 days with THE FLU. Unfortunately, she was isolated in her cabin, and we arrived home, and she was still sick with THE FLU, so if she hadn't become ill, it was a perfect 16-day cruise. The cabin was perfect, the activities were lovely, the ship's staff were very helpful, and life was beautiful; until she became ill. Our excursions were lovely, and we had bad luck with her getting The Flu. This will not deter us from going on more cruises in the future.