Princess Cruises - Crown Princess Reviews

I submitted a survey along with full comments outlining all of the issues. I received absolute silence from Princess. Another reason to never use this cruise line. Disappointing since we had cruised with Princess many times, but no more.

We traveled on the Crown Princess from London -Southampton - to Norway, expecting to find cooler weather and perhaps even snow as we went to the North Cape. Wouldn't have needed the winter coats! The crew on the Crown Princess treated us wonderfully, anticipating our needs. We met some crew members from a previous trip and were happy to see them. Most of the way the water was almost as clear as glass -especially in the fjiords. The Crown will receive new bedding and updates in 2018, so we are looking forward to our next cruises on her. Our Avoya travel agent, Bonnie Butler, kept us up to date and assisted us with TravelEx travel insurance and other details of our trip. She was a big help to us and we've used her to book upcoming cruises on Princess. She also made sure we got the best possible deal price-wise and with added bonuses both from Avoya and Princess. Thanks, Bonnie. Thanks, Princess.

The scenery was great. The route was great. The food was great. The staff was great. The bed was lumpy and uncomfortable and should have been replaced at least a year ago. The entertainment was so-so from an American standpoint. The Brits probably loved all the music and the presentations. Some of these needed a translator, and even then were beyond our comprehension. Jo Little kept grabbing her ankle while she was speaking, must be another British custom.

Loved the ports not the weather, but knew that time of year was risky.Can't wait until my next cruise with Princess

Bad timing on our part. Plenty of kids on the cruise. I think that caused a reduction in the quality of the food. Staff was far less attentive than we expect from Princess. Rethinking our future choice in cruise line

very little provision made for handicap to far to walk from ship to bus

Food average. Ship Old and outdated. Entertainment poor, nickled and dimed us to death. Would not do Princes line again. You asked and you got it!

We had a great trip and really enjoyed all of the excursions that we took.

Crew not friendly and captain not trueful

First rate experience, wonderful food and THE BEST SPA ever!

Great customer service

The cruise line-Crown Princess is a great ship. Loved the roomy staterooms. No internet uses you pay extra could be an issue for some.

Traveling with my elderly mother, who walks with a cane, most all of the personnel were very helpful and accommodating.

Our trip was wonderful and the ship was clean and comfortable.

I have used Princess Cruise Lines several times before and this time was even better than previous ones. I would highly recommend Princess.