Princess Cruises - Crown Princess Reviews

The crew members were excellent in every detail...friendly, courteous, and attentives. The ammenities on the ship were many, and we enjoyed them. Information was always given ahead of time, and answers to our quetions were always given to us in friendly manner. What we didn't like about the trip was the not-so-clean beddings, and dishes in the dining room, and the buffet room. Many times, we put cups, glasses, and plates aside because they were dirty. The bed sheets were not changed once during the time we were there (7 days). And right before we left, we noticed the bed was already done for the next people but they had the same sheets/pillow cases!!! NOT GOOD.

Good experience.

Didn't think the food was as good, wasn't totally happy with two of the Princess chatty bus drivers who never seemed to quit talking, but the rest of the Princess team was very good.

If in regards to my cruise company being Princess Cruise, we had a great time as we always do on cruises, but I was disappointed with the effort the cruise line made in being the best cruise possible.

This is our third cruise on Princess we love them

we have used Princess cruise befor and find them to be the best

The Princess cruise was nice.

Princess is our favorite cruise line. It fits our family perfectly. I just wish they had more options all year in the Caribbean and Mexico. Their prices can also be a little high too. But over all we had a great vacation.

Princess is great!

Every thing was clean., very good food and the staff was great on the ship... I had lots of fun.

First time on Princess and I was very happy with the cruise entertainment and food!!

Finally they (Princess) worked with us but not until the last minute

Princess appears to tell fibs to its customers rather than warning passengers that both embarkation and debark in Galveston will be seriously delayed. You cant just blame civil service inertia, ie homeland security job protection, you have to find a way around it. Otherwise The score would have been higher.

Karen our travel agent could not been more helpful. She will be our go to for our next trip.

The cruise and crew were excellent. However, there were four of us in two cabins, and were promised an on board credit of $25 per person. We did not receive this. We contacted Maud Hoyer at Avoya and she informed us that we were given the credit given by Avoya, but Princess did not give us the credit. We talked with the payment center on the ship, and they did not show any credit. However, I know that Princess was giving the ship credit at the time of our purchase. Does not appear to be Avoyas fault but Princess. Hopefully, we will get some resolution.

Just minor things, mostly related to the cruise line. Not enough to worry about.