Norwegian Cruise Line - Norwegian Bliss Reviews

Great trip. All went as planned and no hitches. 5 stars

Weather was great. No rain, only sunshine all week service was uneven, not what we had on past Norwegian cruises Food was not up to Norwegian standards; specialty restaurants were average to below average food Ports were good Bliss is a great vessel for family vacations, but not for couples cruising

Toilet smells, loud music from dance floor preventing timely sleep. Impressive food. Very very friendly staff.

Loved every minute.

Ship too crowded Too many cruise ships in each port at same times

I was disappointed at the speciality restaurants. Cagney was better but expected more I guess. The entertainment was good. I would not recommend it to my friends though.

Excellent trip allowing for scenic waterway views and the splendid nature views of Alaska.

Overall, this was a fun cruise but there are a few things that could be improved. I will start with the BEST Parts: 1. Onboard entertainment was fabulous and a good variety was offered for everyone's interests. (This is why we returned to NCL on this cruise from 10 years ago, different ship.) 2. The Bliss is a BEAUTIFUL ship and very ample. It offers many sitting areas, lounges, and an awesome exercise room/gym with modern equipment, and a fantastic spa. 3. The staff was fantastic. Everyone was very accommodating, pleasant and approachable. Keep it up NCL. Areas Needing improvement:  1. Having to take a shuttle to the town because of where the ship ports, is a hassle. In Juneau we had to wait on the shuttle in the rain and the line was very long as the shuttle buses were limited. People were cutting by going straight up to the bus while many of us waited and the people coordinating the shuttles were not paying attention. We waited in line for more than 30 minutes. Cutting in line should not be allowed. 2. The duration at some of the ports was a bit short, especially since Juneau and Ketchikan have a lot more to offer than Sitka and Icy Strait point. 3. The shuttle in Victoria had a cutoff time by when you needed to get on it upon arrival at Victoria, then, there was a charge to take a different shuttle. At $17 per person, this was hard to swallow as this info was not made known. If I could have rated this 4.5, I would have. Thank you, Avoya.

The Most wonderful time of our lives! The Most beautiful place I've ever been. The best service, food, accommodations, ports, we saw humpback and orcas, it was the cleanest, comfortable funnest trip. We were treated like royalty!

The best vacation I have enjoyed ever, in the last 50 years. Bill, Nanaimo, BC Canada

There was a constant banging noise that kept us awake rm 5736. They acknowledged it and couldn't fix it

Beautiful ship.

Weather wasn’t what i planned for but overall it was a nice cruise

it was a lot of fun. plenty to do on the ship. Shows and comedians were great. Very friendly staff. would go again.

I think we need a little younger crowd for our next adventure, being 60 and 55 years of age we found the crowd quite a bit older and the evenings quite a bit quieter on this particular adventure, The ports of call and the hours were also some what interesting, More time in South America and a bit less time in Mexico would have added to the cruise experience, 5 stops in Mexico is a bit too much. The ship was very nice but our entire party felt the meals seem to be all the same unless you spent all of your in the specialty restaurants. Norwegian seems to be the king of the add on, make it an all inclusive style and you will succeed in making the customer experience an exceptional one. Staff was great but the customer service department was extremely inflexible and understaffed. Need for better communication on getting off the ship, it seems to be a free for all.......

Having a starboard side balcony room was Awesome. The views in Cabo and Mazatlan were to die for. Free food and booze was great. All personnel on board were tip top. Choice of food at the garden buffet was 5*. Cigar Bar needs to be removed. That whole floor reeked...:(

Cruise overall was great. Loved the freestyle dining, but was bored with menu. Ship was great with plenty of activities and handicap room was very adequate. Ports were great, just not enough handicap options. Canal was fabulous except for starting through at 1:30 am.

I found Norwegian to be a middle grade cruise line. From embarkation to return to home port overhead announcements could not be heard, staff was mostly nice—some were not. A notice in the daily newsletter stated “no saving seats” for the National Parks presentation, indeed people placed; gloves,hats,scarves,jackets etc hogging the entire front rows in Observation Lounge. When the management ignored all of this, and the elderly were having to stand or seat below their knee level I had to say something, so I approached a lady in uniform who said she was mgmt, I asked what she was going to do about the situation. She and another uniformed woman removed a scarf from 2 chairs…that was it! The Jersey Boys was really good. But the smell of urine on deck 16 at the outside exit doors was very foul. Needless to say they don’t hold a candle to how Princess cruise line performs.