Princess Cruises Reviews

We had previously been through the old locks of the Panama Canal and excited to go through the new locks. It did not disappoint us. The complete trip was terrific, the staff on the ship were excellent, the people we met on board were very interesting to talk with. We met some great new friends.

This cruise was excellent, Princess Star cruise offered me great customer service

Excellent

We had a few issues.

Cruise lines, I imagine all, are still short on help; our cruise suffered in the main dining room with but our lone waiter training an assistant and was overwhelmed. After two nights, we found our meals as delicious from the buffet and without the frustation as this was about our 15th cruise and the worse in this area but also lacking in the theatre with lack luster entertainment. Otherwise, a mediocre pleasure but won't stop another reservation.

Too much smoking in casino Guest services were not helpful Problems with ezair-missing and incorrect boarding passes and luggage tags Dinner menus could use a few dinner salads

The Enchanted Princess truly was enchanting. It was a beautiful ship with a terrific crew. I would definitely go on it again & recommend it.

Sea days were fun!

Dissapointed Service and food from Princess, Excessive charges on Medallion Class, several charges not authorized, Service at food venues less than acceptable. They dont have trained servers, and the Diamond ship in constant repair.

Thanks to the Avoya folks (Fariba) for the assist on planning this trip. The Regal Princess cruise was a hit with our friends who were first time cruisers.

Eleanne did a good job with our booking. The Princess cruise was okay, but there were lots of glitches. I would only give it a 3 and a 1/2 rating. Problems arose with getting our canape welcome gift; getting the Medallion app to work; getting the internet to work (we had upgraded to free internet!!!); the lights in our cabin were obnoxious; someone did not follow my dietary request and gave me a 48-hour migraine; there was not enough information about certain things; etc. I would choose a different line unless this were the only thing going to places I wanted to see.

Horrible I don't understand how a ship with 2500 passengers doesn't have a pharmacy on board that sells cough drops, cough medicine or products like mucinex to clear congestion at least 6 people from our party contracted covid service and steward were great food and entertainment just ok

The food in the dining rooms was not very good, it was much better on the Emerald. The nightly entertainment was also a disappointment. Sorry, I usually don't have anything bad to say, but this time I felt I had to say something.

A great trip with stops weren't at before. Great weather...great staff. Entertainment needs to be a bit better. Princess is a good cruise line.