Princess Cruises Reviews

Had the BEST time!!! Bonnie our agent was awesome!! So helpful even answered a question during the holiday. Will be using Bonnie again Thank you for a wonderful cruise. Worry free all the way

The crew was excellent and took care of us with care and professionalism. The only drawback was the food. Breakfasts were repetitive and Princess serves you a steamed disk as a poached egg. The menus were repeated and the seasoning and spice levels inadequate. The quality of the food was fair to excellent. The premium drinks package in the dining rooms seemed to be very Italian with strong "old barrel" tastes and uninspired white wines.

After 2 years of Covid lockdown, this was just the trip that my wife and I needed. Great ship, fantastic crew, it was a wonderful cruise.

We had a mini suite we loved. Ship was very dated. Wine selections and food was very weak, some non-drinkable or edible. Not many areas in the shade by the pool and the area was closed in so there wasn't a breeze. Medallion app was pretty cool. Couldn't get reservations at specialty restaurants, book well in advance of getting on the ship. They allowed smoking in the Casino which I dislike and probably saved me a ton of money because I wouldn't go in there. Staff was friendly.

Nice ship ride. Food was just OK

Most fun we've had on a transatlantic.

We had a wonderful time on the Sky Princess. The weather and the company was perfect.

Too many ships in at same time at Costa Maya. Was not able to enjoy the experience of this beautiful port. Ship is beautiful, food was excellent and the entertainments was great. Thank you for the wonderful vacation!

Costa Maya Port, way to busy with 4 huge ships all in at same time. Returned to ship as there were thousands of people and you could barely move. Otherwise, great food on a beautiful ship with talented entertainers. What is not to love? Thank you!

Very impressed with ship, staffing, food, stops

Cruise director was great, shows we’re good, and service was adequate! We had to get our credits applied, used room service more for 5 days due to back going out and seasickness in some rough water leaving Portugal, and enjoyed sunshine days poolside!!! Grateful for the broadcasting the World Cup! Internet was patchy; dinners were routine and tasty! We would definitely do a trans Atlantic again…probably on the Enchanted!

The activities, entertainment and interior atmosphere were pretty bad and the excursions were horrible. The overall customer service, with the exception of the steward, was below average. On the plus side, the Steward was awesome and a huge help. The food was pretty good, but the room service menu was clearly lacking; only one breakfast item. Thankfully they let me order room service for dinner from the main dining room, but often I was on hold for 20 minutes and had to ask the steward to call. Also, I chose my excursions based a lot on the time of day they started. I had one excursion booked that started at 11:00, but was told the day before that I needed to be dressed and ready by 7:00 am as the excursion will likely start much earlier. I understand that excursions sometimes get delayed, but moving up an excursion is a choice. After talking to several people in excursions for 2 hours I was finally told I could get refunded, but as a result I missed seeing the Panama Canal. If I were to have gone, the likelihood that I would have turned off my alarm in my sleep and/or only having had a couple hours sleep, were about 99%, which is why I do not book early morning excursions. I would never book one that required me to be up at 6:00 am. Another excursion told us our meeting place and continued to tour another 20 minutes. I told him 3x that I will not be able to get back on my own to the meeting place as I have a non existent sense of direction. He said don’t worry I’ll be around. I went to the bathroom and he was gone. I spent the rest of the 3 hour tour “on my own”, trying to get back to the meeting place, so I never really saw Columbia either. I spent more in tips getting people to help me find the meeting place than I spent on the excursion. I would have paid twice that to not have endured all that stress.

Cruise experience is superb. Memorable experience!

Execellent cruise and good value for the money.

Disappointed in the main dining rooms service and food. Also,we should not have compared to the Royal Caribbean cruise we took prior to COVID. We also had to take into consideration that this cruise was the SKY'S first Caribbean cruise of the season with new crew members that were in training. But overall very nice very relaxing and truly enjoyed the speciality dining.

We went with our 3 year old and even though there were hardly any kids on the ship, she had a fabulous time and was treated like royalty. The staff went out of their way to make us feel at home. The seas were a little rocky a few of the sea days so definitely pack a few meds if you think you might get sea sick! What an amazing and beautiful vacation.

INTERTAINMENT WAS NOT VERY GOOD. PRINCESS HAS HAD BETTER

About wonderful memories and happy with the experience

We liked all the Specialty Restaurants except the Italian. Didn’t care for any of the main dining venues. Cabin and Steward were very good. Liked the Piazza and the musicians. Cafe 360 was beyond our wildest expectations. Thought the outdoor tv was to loud. All crew were friendly and helpful.