Princess Cruises Reviews

We missed half of our cruise due to our flight being canceled. However, Bomi worked really hard that we were able to meet the ship in Portugal. It was a long flight, but it was worth it. We were welcomed warmly, and we really enjoyed our cruise because of the great service provided by all staff. Thank you!

Excellent service was provided by all staff especially those who works at the Amalfi restaurant, the Market Place and the steward who cleaned and fixed our room morning and night.

We did not have a very good time, we were moved to the back of the ship which was very rough ( we both got sea sick ) from the fumes and the ports of call were very short

Loved the cruise, staff & ship. The food was sometimes questionable not the best. The Ocean App was annoying & spotty but there was great support. Thank you.

Check in process was awful. Long and confused. Very poor. Cabin was poor. Only one chair for sitting, no small sofa. Clothes hanging area and washroom access were poorly designed. Buffet area very confusing and poorly laid out. Food was not up to the quality of our previous 14 cruises. Since we were Canadian we could not get our "Medallions" ahead of time therefore by the time were got them upon boarding all the dinner reservations had all been taken. We had to wait every night in the "No reservations line". Otherwise the staff, entertainment, and condition of the ship was excellent. It was still nice to get away for 7 days.

We all had great time but there were lots of glitches in operation that ruined our vacation.

The cruise staff were so friendly and happy to be back at work, pleasing their customers. Most of the minor issues we experienced was with the occasional self-absorbed passengers or teens with inadequate social skills. The biggest issue was the failure of the Medallion App (and supporting software infrastructure) to make reasonable reservations at the specialty restaurants. We tried making dinner reservations early in the cruise, but the systems kept denying us. I heard this complaint A LOT. We found it better to go directly to the restaurant podium and speak to somebody for a next-day seating. Cabin Stewards were superb and helpful every time we need to find something. Definitely recommend this ship for the 45-70 year old crowd, as well as for families with older children (there were many aboard, but for the most part -- invisible -- for the duration of the cruise. I'd go again.

We really enjoyed our Caribbean Cruise.

Food only mediocre on ship but entertainment excellent

It was great being one of the inaugural passengers on the Discovery. Every thing was great. In transit could be improved but de-embarkation was very good for us at least.

The entertainment was excellent. However the food was just so so.

The Medallion APP is Broken especially the Dine my Way service which needs immediate attention? This service was not available thru the Medallion App and was corrected by the Maitre D onboard the Discovery. Cruise was 5 Star by my rating was 4 Star due to Dine My way app issues. Also Wheelchair and Handicapped Debarkation needs attention as well?

Great service from John and Mayur from table 271 at Capri Restaurant Also Ms.Anchika Bundhoo of Events organiser

Trip was fine until we were asked to leave the ship unexpectedly in San Francisco.. Princess gave a lame excuse for not completing the trip So would give Princess a mediocre rating for how we were treared

The cruise was spectacular. We had a great time and would recommend this cruise and cruise line to others

We had done this cruise before so nothing was a surprise except the ports have been upgraded and looked very nice. The ship being brand new and shiny was beautiful! The crew was friendly, helpful and so good. They helped make the cruise perfect. Thanks, Sandy for everything!

The Avoya travel agent Lois Sposa Personal Vacation Planner Embrace the World Travel, LLC was excellent as well as the great visit to la Paz and other Mexican Ports, Princess food, entertainment and service top-notch

Our journey was a very relaxing experience. Enjoyed the amenities and offerings available on this ship. We would do a repositioning cruise again.

The highlight of the trip was the Panama Canal ! The ship sailed thru the new lakes to Lake Katan. And took an excursion that brought us thru the Old Locks. What an amazing work of engineering !!