Princess Cruises Reviews

The cruise was great, great service, ports of call, but the entertainment was disappointing.

Very enjoyable excursions from ship. Entertainment aboard the ship left a lot to be desired .

Enjoyed every moment, all our requests were met with enthusiasm. The stateroom was great and our Steward Miriam was the best, she made our stay wonderful! Her attention to detail, friendliness, work ethic and attitude were fantastic! We will do this again! Thank you so much for making our birthdays and Anniversary a wonderful memory. Jerry and Penny Tatum

Everything was pretty good. The food was excellent. There could have been more activities on the ship during the two days at sea. The entertainment was better than I expected. I really liked the cruise directors sense of humor and personality. It would have been nice if the gelatto ice cream was included in the drink package as it had been in the past. Your staff should know how to make milk shakes or malted milks that would have been a real treat.

My wife and I really enjoyed the Caribbean cruise. Just a little disappointing two of the stops were canceled.

Although the new "Medallion" system has some bugs to work out, overall the trip was great. Sparkling clean ship, great food and entertainment. At only 62% capacity on this cruise, there were few lines in which to wait. Since the crew and passengers were required to have all vaccinations and a negative test within two days of sailing, we stayed Covid-free. Job well done, Princess!

Really BAD chocolate chip cookies!!!! The worst I've ever had. Some problems with the Medallions. Some of the people in the casino weren't very friendly!

The excursions were good and the ship was good, clean and crew were excellant. I was disappointed in the dining arrangements. We were first timers and didn't get the early sitting we were told we would get.

Seems that the customer service training for Princess didn't happen after covid.

From beginning to end, technology and data problems with the medallion app caused headaches and stress. Without being able to access the app until 2 days before sailing, we were unable to book reservations for meals and services. On board, the app continued to malfunction, yet customer services could not access the app either. Because it is linked to every aspect of the ship, it proved to be more than a little annoying - especially when it didn’t open the room door. Princess did a very poor job of communicating in customer service and tech support - of the four times I was promised a call back, only 1 person (April in the Scottsdale call center) followed through. It is very unlikely I would give princess another chance, and I most certainly will give honest feedback to my friends. Jmb

It was great

I had a wonderful time

Cabins and crew were great and I did leave extra tips for them. The daily activities were lame. The comic was funny, the magic act was lame. The bars closed early along with the pools. How many times can one person go to karoke? Or play over priced bingo. We were looking for the fun entertainment and found none. I will never recommend Princess cruise line and I will spread the word. The food was below par. Not much for variety. And it was tasteless and the same thing every day at the buffets. We were told by our vacation planner that there were going to be so many things to do aboard the ship. What has happened to the great entertainment we were looking forward to. Not the lady who sang Hawaiian songs in the common area day after day or the ukulele lessons. I was not pleased at all for this high priced trip with so much disappointment Many other passengers were also very disappointed. The Super bowl game was great but really 1 bag of popcorn? There could have been a 1/2 time food spread out for us.

Also the shows under the stars they had 4 good ones other wise they were kind off documentaries

Musicians were just ok

First off was reassured by travel agent that covid was not a concern with entertainment and selection of food. Lack of entertainment during this time was a big concern to us. The entertainment was nonexistent. Unless you wanted to watch movies by the pool there was nothing else to do during day. Same entertainment in evening. Couple good shows in evening. Food was not good and no variety at buffet. The food at crown dining was awesome but didn't think I should have paid extra every night. Not like any other cruise I have been on. It pretty much sucked and would never sail again.

Could not justify the cost with only 4 out of 15 days in Hawaii. Especially due to an excursion accident that cost me an entire day and a medical emergency that cost us another 1/2 day on the islands. So only 1 1/2 days on islands. Disappointing trip.

Hawaii ,was beautiful ,and lives up to all of our expectations.Lots of testing and masking but worth it.Sea days are the best and lot of them on this particular voyage

Excellent!